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Mockups. Research: User Interviews, User Testing, Information Architecture, Journey Mapping, Personas, Quantitative Analysis, Card Sorting, Competitor Analysis, Design Strategy Software Figma, Adobe Indesign, Adobe Premiere, Maze, Zendesk, Canva Language: English (Fluent) Mandarin (Native) Taiwanese (Native) Experience Customer Operation Specialist Alfred Systems Inc. | AugustJuly 2023 Collaborated with UX Design team on user interviews and design ideation. Wrote UX copy for app interfaces, errors, and marketing, ensuring clarity and engagement. Drove process optimization, achieving 50% faster Zendesk/ email response and a 40% rise in customer satisfaction. Offered technical customer support, using feedback to refine UX and

Cevolani company that designs and produceds machines for the can-making industry and packaing machines. Prepared the 3D models and the relevant technical documentation for various mechanical components. Worked closely with suppliers ensuring the technical requirements and the component specifications are met. Worked closely with the production team to ensure all requirements are met during assembly process and improved the design of problematic components. Reviewed, analyzed, summarized and translated the relevant technical documentation so the people in the other departments could use itAircraft maintenance planning engineer Lufthansa technik Sofia JanMay 2015 The company specializes in the

providing training to the new members, reviewing and generating rewards for those who participated in special events and streams, and scheduling in-app notifications. I also report and follow up on any incident that may occur during events and special broadcasts. I enjoy working with a dynamic and multicultural team, and I am always eager to learn new skills and tools. My goal is to make BIGO LIVE a leading platform for live streaming and social interaction. Experiencia laboral diciembrePresent Content Management BIGO - Finding new KOL's to stream on the app - Manage the 65 official

Maureen Rau Hello! I'm a seasoned brand marketing professional with a decade of expertise in consumer electronics, FMCG, and TV media industries. My background includes substantial experience in both international and domestic marketing . I excel in collaboration, thriving in cross-functional teams within multicultural environments, and have successfully led partnerships with multiple external agencies. My track record speaks volumes, consistently gaining market share through strategic marketing planning rooted in both user and business goals. Eager to contribute to your team's success, I'm enthusiastic about the opportunity to apply my skills in a new

Mark Hozza Executive Management • Raleigh, NC, US • [email protected] Mark Hozza's background includes progressively responsible leadership roles across clinical research, management consulting, lab equipment, pharmaceutical and biosciences organizations. In these roles, Mark has improved processes, built strategic partnerships and developed multicultural, high performing teams. During this experience, Mark has succeeded in directing the seamless integration of acquisitions, transferring critical functions and eliminating duplication of services. By creating agile, responsive teams, Mark has turned around challenged global implementations within tight time constraints. MarkHozza.com Dragonfly Life Science Consulting LLC Experience Founder and

more potential sales and acted as contact person throughout the integration and operation phase. 𝗣𝗿𝗼𝗱𝘂𝗰𝘁: 𝗦𝘄𝗲𝗲𝘁𝗥𝗶𝗻𝗴 𝗗𝗮𝘁𝗶𝗻𝗴 𝗔𝗽𝗽 Associate Product Manager at Sweet Tech Ltd. 思維特網路資訊有限公司 JuneJanuary 2018 Carried out day-to-day mobile app operating routine tasks. Foreign markets' breakthrough and social media community engagement : worked with a marketing team consisting of multi-cultural background members including US, Mexico, Brazil, Indonesia, Malaysia, Japan, and Korea to localize the entire app and break into markets through Facebook Pages. Successfully proposed numbers of features, updates, and optimizations to...

Jacky Tai 7+ years of embedded software/firmware development experience and experienced Agile developer. Working attitude is diligent and optimistic, be good at integrating opinions from all parties, and give suggestions. Experienced multicultural, multi-regional, cross-functional team collaborator with client/government negotiation capability. Engaged in commercial/military UAV system integration, flight test, data analysis, and collaborated with Japanese, American, Singaporean, etc. In addition, many times negotiated with the government and solved the system matching problem. Engaged in the design and development of Dell notebooks, completed the project independently, and sold