Shyam Prasad.P Hyderabad, Telangana, India,
[email protected] Work Experience Technical
Support Engineer • intel SeptemberPresent Completed set up tasks for companies, including installing and configuring ADAS, Telematics systems, DMS ( Driver mon
itoring system )Maintained proper testing and qual
ity control procedures to deliver consistent service. Trained and
supported new and junior Technicians to promote team productiv
ity. Successfully diagnosed and resolved hardware, software and application faults to maintain stabil
ity. Technical
Support • InfoTrack telematices JulyAugust 2018 Responded to customer emails, calls and live chat regarding technical malfunctions and issues to fix . Provided clear and concise step