【Summary】

We are looking for a Business Development Specialist who is responsible for providing professional e-commerce consultancy and exploring opportunities with our clients and partners. This position is the voice of the customer, formed by collecting valuable clients’ feedback. As the bridge between our product team and the market, you'll be communicating with our clients and working with our product team closely to convert the customer insight you collected from interviews into our potential new product features. Join us to bring the outstanding Akohub products and services to e-commerce brands.

我們正在尋找負責提供電商顧問服務與拓展品牌客戶合作機會的「事業開發專員」。這份職務代表顧客的聲音，可以從與客戶溝通過程中獲得有價值的客戶回饋。妳/你也將會是我們產品開發團隊與市場客戶之間的橋樑，可以將搜集分析到的顧客洞察轉換為我們未來的產品新功能。歡迎加入我們一起將 Akohub 產品與服務帶給電商品牌客戶。

【Job Description】

As the Business Development Specialist at Akohub, you will learn how to adopt the newest e-commerce technology to help e-commerce brands achieve greater marketing performance with less workload. You will have opportunities to communicate with e-commerce merchants and assist them with professional e-commerce and digital marketing strategies.

You'll be responsible for:

• Assist and optimize the product on-boarding process for our clients.
• Provide e-commerce professional 1:1 consultancy including Shopify, logistics solutions, Facebook/Google ads, e-commerce marketing automation, customer loyalty solutions to our clients. (We have a training program)
• Schedule online interviews with clients to discover their needs, collect product feedback and experiences. Write customer successful stories.
• Help the team convert clients’ needs into business opportunities.

擔任 Akohub 的事業開發專員，妳/你將會學到如何導入最新的電商與行銷科技，幫助品牌電商更有效率地達成更優異的營運效率與行銷成效。妳/你也將會有許多協助世界各地的品牌電商客戶運用專業電商營運與數位行銷策略解決問題的機會。

妳/你將負責：

• 協助客戶並優化產品導入流程
• 提供客戶電商廣告行銷 1:1 顧問服務，包含 Shopify、物流解決方案、進階 Facebook/Google 廣告、電商行銷自動化與顧客數據分析解決方案。(我們提供相關教育訓練)
• 分析品牌電商客戶廣告活動成效並提出優化建議
• 不定期排程客戶訪談會議，挖掘產品使用體驗與其他電商行銷需求，並撰寫客戶成功案例
• 與產品團隊合作分析客戶需求，轉換為未來產品新功能

【Company Introduction】

Akohub is dedicated to building the e-commerce marketing platform that helps brands all over the world increase customer loyalty and marketing conversion rates with state-of-the-art technology. We’re the growth accelerator of global e-commerce brands!

Ako is the first Taiwan Shopify Partner, the #1 e-commerce builder platform all over the world, and also the only Shopify Plus Partner in Taiwan. We provide Shopify Taiwan’s payment & logistics solutions, Shopify customer marketing CRM app, and store build customization and system integration for brands and businesses.

Our customer marketing CRM product, Ako Marketing, has been featured several years as the best Staff Picks app on the homepage of Shopify App Store and recommended to global e-commerce brands. We’re also the certified Facebook Marketing Partner for ad tech solutions. Currently we have already served 8K+ merchants globally, including America, Europe, Australia and Asia markets.

Also, our payment & logistics solutions for Shopify Taiwan, store build customization, and system integration services have helped 800+ Taiwan brands leverage Shopify to build their unique online stores. Our collaboration clients includes Logitech, MSI, LINE FRIENDS, L'OCCITANE, Havaianas, FutureLab, Moztech, Grassphere, Nestlé Wyeth, Les Enphants, Tempur & Sealy, Maoup, Ash Golf, TIGER, Topologie, Johnson Fitness, H2U, WitsPer, etc.

If you’re passionate about e-commerce and marketing technology, also would love to work in a flexible startup environment and build/promote the next generation e-commerce marketing SaaS products to the world with us, please do not hesitate to send your resume and talk more with us!

Akohub 致力於為全球品牌打造電商行銷平台，協助電商品牌更方便地運用最新行銷科技提升會員忠誠度與行銷轉換率，成為世界各地品牌電商的成長加速器！

Ako 為全球最大電商開店平台 Shopify 第一家台灣合作夥伴，也是台灣唯一 Shopify Plus Partner 企業級合作夥伴，主要提供 Shopify 金物流解決方案、Shopify 會員行銷 CRM、客製化官網建置與系統串接等服務給品牌企業。

我們的會員行銷 CRM 產品 Ako Marketing 連續數年精選刊載於 Shopify 全球官方首頁，為 Shopify App Store 中最佳 Facebook Retargeting 再行銷 App。同時也是官方認證 Facebook Marketing Partner 廣告科技夥伴商。目前我們已服務超過 8 千家電商客戶，品牌涵蓋範圍包含美洲、歐洲紐澳、亞洲市場等。

而我們的 Shopify 金物流解決方案與客製化官網建置服務已協助超過 8 百家台灣品牌順利運用 Shopify 打造獨特品牌官網，合作品牌客戶包含：羅技 Logitech、MSI、LINE FRIENDS、歐舒丹 L'OCCITANE、Havaianas 哈瓦仕、FutureLab 未來實驗室、墨子科技、小草作、雀巢惠氏、麗嬰房、Tempur & Sealy 席伊麗、毛起來、Ash Golf、TIGER 虎牌、Topologie、喬山健康、H2U 永悅健康、智選家等。

若妳/你對電商產業、行銷科技相關產品服務有熱誠，希望妳/你的生涯規劃可以不只在台灣而是跨向全世界，也想嘗試與充滿活力且扁平的新創文化團隊，一起將下一代電商行銷 SaaS 產品推往全球市場發光發亮，同時運用全球第一電商平台 Shopify 將台灣品牌推向國際，歡迎投遞履歷與我們聊聊！

【Company Benefits】

1. Startup Culture / 新創文化

Flat team structure. Great advancement development. Ability to collaborate with management team and drive product direction / 扁平組織文化、晉升管道暢通，可直接與管理層共同協作，並有機會參與新產品開發設計與方向

2. Flexible Working Benefits / 工時福利

Flexible annual leave, menstrual leave, and flexible working hours / 彈性特休年假、女性生理假、彈性上下班時間

3. Education Training / 教育訓練

Internal training and company sponsored external training courses like Facebook Blueprint certification / 內部教育訓練、外部訓練課程補助

4. Team Building / 團隊交流

Regular team gathering dinner and year-end banquet / 定期公司聚餐、年度尾牙

1. Have at least 2 years experience in business development, consulting, customer success or marketing.

2. Great communication skills with clients. Great English writing and speaking skills are plus.

3. Experienced in engaging clients and professional consultancy.

4. Nice to have related experiences in e-commerce operations.

5. Passionate about learning digital advertising/marketing technology (Facebook / Google) and e-commerce solutions (Shopify).

Round I: On-site or video interview for experiences sharing

Round II: On-site interview for skills review