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Merchant Trainer
Job updated 2 days ago
Job Description
- Conduct online and offline training for AKU merchants according to the training plan, ensure training quality, and be responsible for training satisfaction
- Assist in developing courses
- Training project operation: Understand the pain points of merchants, explore training needs, implement during training, conduct closed-loop inspections after training, and continuously iterate learning and training projects
- Responsible for selecting internal and external cooperation resources, enriching the lecturer resource library
Requirements
- Having training experience, preferably both online and offline, with at least 1 year of experience, preferably in e-commerce or live streaming
- Able to deeply understand the pain points of merchant operations, accurately identify training needs and priorities
- Excellent communication and coordination skills, responsible for training satisfaction
- Fluent in English, can speak Mandarin is a plus
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About us
Akulaku adalah platform perbankan dan keuangan digital terkemuka di Asia Tenggara yang hadir di Indonesia, Filipina, dan Malaysia. Akulaku hadir di pasar negara berkembang untuk membantu memenuhi kebutuhan keuangan sehari-hari bagi pelanggan yang kurang mendapat jangkauan dalam menggunakan layanan perbankan, pendanaan, dan investasi secara digital, serta layanan broker asuransi.
Selain kartu kredit virtual dan platform e-commerce Akulaku, perusahaan Akulaku juga mengoperasikan Asetku (platform manajemen kekayaan online) dan Neobank (bank digital seluler yang didukung oleh Bank Neo Commerce). Misi Akulaku adalah dapat melayani 50 juta pengguna di seluruh Asia Tenggara pada tahun 2025.
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