Client Service Associate

• Provide day to day support of clients’ activities
• Maintaining & complete the onboarding process with new client.
• Provide relationship management by conducting regular client reviews
• Active communication with important key stakeholders – Sales Team & Development Team
• Maintain and understand key processes and control requirement for all Cynopsis Solutions Product
• Provide Business Continuity Planning and support
• Understanding the lifecycle of a product defined by Cynopsis Solutions
• Build and maintain contact with all new and existing clients to ensure high level of clients satisfaction
• Keep abreast on Cynopsis Solutions development and advise customers accordingly
• Ensure all customers’ request and actions are followed up diligently and on time
• Provide quality service and customer satisfaction in all aspects of work

• Diploma / Degree in any field
• Fresh Graduates are welcome to apply
• Excellent communication & interpersonal skills.
• IT skills/programming knowledge is a plus
• Positive Attitude
• A Go-Getter person
• Strong ability to connect with people.
• Excellent Teamwork & Leadership Abilities