Client Service Associate
職缺描述
- Provide day to day support of clients’ activities
- Maintaining & complete the onboarding process with new client.
- Provide relationship management by conducting regular client reviews
- Active communication with important key stakeholders – Sales Team & Development Team
- Maintain and understand key processes and control requirement for all Cynopsis Solutions Product
- Provide Business Continuity Planning and support
- Understanding the lifecycle of a product defined by Cynopsis Solutions
- Build and maintain contact with all new and existing clients to ensure high level of clients satisfaction
- Keep abreast on Cynopsis Solutions development and advise customers accordingly
- Ensure all customers’ request and actions are followed up diligently and on time
- Provide quality service and customer satisfaction in all aspects of work
職務需求
• Diploma / Degree in any field
• Fresh Graduates are welcome to apply
• Excellent communication & interpersonal skills.
• IT skills/programming knowledge is a plus
• Positive Attitude
• A Go-Getter person
• Strong ability to connect with people.
• Excellent Teamwork & Leadership Abilities
關於我們
Cynopsis Solutions is a RegTech100 company founded in 2014 and headquartered in Singapore. We focus on anti-money laundering and counter terrorism financing SaaS products that automate the manual processes and digitise the analogue records and documentation for our clients. The unique proposition of combining our deep regulatory and Compliance expertise with smart use of functional technologies allows us to offer very cost effective solutions to smaller and medium size financial institutions, professional services companies as well as FinTech and blockchain start-ups.
