What you will do / 工作內容

• Regular communication with partner restaurants. Activate set of services (TMS, food ordering, key integration partnerships rollout, and other addons) to revenue growth;
• Meet or exceed goals for account retention, satisfaction, and adaption;
• Develop churn indicators, plan and execute rescue strategy, and revamp account care flow
• Build, enhance, and execute long term client relationships and communication at the C-level, with key executives, key decision-makers and influencers
• Increase net ARR incremental in the dedicated cohorts 
• Act as a trusted advisor to senior executives within the client’s organization

What you should have / 工作技能

• 2+ years of proven experience in B2B sales, account management, strategy, operations, and startup or related experience
• F&B industry experience is a big plus
• Creative mindset that enjoys experimentation and is willing to take bold bets despite risk of failure
• Project manager who can create meticulously detailed execution plans for large-scale projects and then deliver them to plan regardless of any surprises or ambiguity along the way
• Data-driven approach to decision making and sound business judgment to determine project performance and financial viability, grounded in analytical thinking
• Great collaborator and someone who proactively partners across teams while holding them accountable for business results
• Strong communication skills; ability to distill complex data sets into simple and digestible takeaways for senior leaders and managers
• Data-driven decision making mentality, sound business judgment, and the ability to back your analysis up with meaningful analytical thinking
• Strong Excel and data management skills
• Self-motivated, works independently and possess strong organization and time management skills
• A "driver" personality - bias toward action and master disambiguator/simplifier - constantly pushing toward clarity and execution