This CSX position is a combined role of researching, prospecting, and converting sales qualified leads (SQLs) to billable accounts. Not particularly required to travel, s/he is an integral part of Client Success Division (CSD), incentivized by account acquisition and revenue contribution set as goals.
Based on an overarching business strategy, the candidate will study potential leads and a variety of other resources including (but not limited to) Linkedin, Pitchbook to identify SQLs on a monthly basis. S/he owns the SQLs, local or international, to segment and more importantly, prospect them. In a systematic approach to a client success journey, the professional proactively uses emails, phones, social media, Zoom and/or any other online & offline means at work or from home to address SQLs’ pain points and Patentcloud’s benefits, and to offer trials and demos when interested, and then to quote competitively as per the needs. The ultimate goal is to bring in as many new accounts in a timely fashion.
S/he will work at hours best suitable to the prospects, who may locate in Asia, USA, or other places as InQuartik's business grows.
Internally, the talent will also act as an assisting partner to the Manager and the team leader of CSX to do some other administrative work related to sales and ad-hoc assignments. S/he may also contribute to CSD’s efforts, such as creating Service Alerts and updating the Help Center, both of which are done in primarily English and Chinese.
Cross-functionally, the talent will work with Client Success Relationship (CSR) and Client Success Support (CSS) on trial account set-ups and demos during prospecting, as well as onboarding and account management when the prospects are converted as bill accounts. In addition, s/he will feed customer inquiries directly to CSS, and sometimes to other internal members for immediate assistance and improvement.
InQuartik 是一家 SaaS 軟體公司，將全世界上億筆數據整合，結合人工智慧演算法與大數據分析，簡化原本複雜的專利分析工作，致力於打造搭載大數據的智慧專利平台Patentcloud。
InQuartik產品除了使用於專利領域專業客戶之外，更能進一步應用於研發、資本金融、投資併購、訴訟及人才招募各領域。目前的客戶群涵蓋地區包括 : 美國、日本、中國、台灣、歐洲、印度等。
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