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Technical Support Specialist
Job updated más de 3 años ago
Descripción del trabajo
【工作內容】
1.Provide technical support to customers and handle support inquiries.
2.Collect information on issues/feature requests from customers.
3.Retrieve customers' feedback prior to proposing it to PM/RD/QA for future products enhancements.
4.Handle RMA/DOA requests.
5.Update the FAQs and Knowledge base from time to time.
Requisitos
◆Proactively assist customers on inquiries.
◆Enthusiasm in the process of product developments.
◆Experience on IOT related industry or Technical Support/FAE will be a plus.
◆38K+
Enlace de invitación personal
Este es su enlace personal de referencia para la invitación a un puesto de trabajo. Recibirás una notificación por correo electrónico cuando alguien solicite el puesto a través de tu enlace de trabajo.
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HODWA｜好住科技股份有限公司
11 - 50 people
Sobre nosotros
好住科技創立於2018年，由知名地產開發集團投資，透過建築x科技x人文的結合，致力於開發建築空間管理與應用的新創公司。
透過扁平化管理與開放溝通的風格，制定系統化的專案管理流程，結合明確的角色定位與專業分工，明確的升遷管道與職能培訓，讓每個夥伴投注專業與公司一同成長。
我們徵求擁有熱忱的夥伴加入，在這裡你能參與整個專案，與特色各異的部門合作，一同見證品牌產品從零到無限的成就時刻。
