Key Account Specialist, Cymetrics

Job updated 9 days ago
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Job Description

Job Overview:

As a key account specialist, you will be a key contributor to the success of Cymetrics. This role involves maintaining relationships with existing clients, supporting sales operations, and collaborating with the outside sales team to drive business growth. If you are enthusiastic about catalyzing the growth of a startup in the cybersecurity assessment market, this position not only promises to be impactful but also presents diverse opportunities for career progression and advancement within the expansive realms of sales and worldwide business development. Join us and be an instrumental force in shaping the future of cybersecurity solutions.

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    • Account Relationship Management:
    1. Maintain and nurture relationships with existing clients through regular communication and engagement.
    2. Address client inquiries, concerns, and requests promptly to ensure high client satisfaction.
    3. Identify opportunities for upselling or cross-selling additional cybersecurity assessment services.
    • Sales Operation Support:
    1. Manage pipeline, and utilize CRM tools (once implemented) to manage customer/partner information, sales leads, and opportunities.
    2. Handle invoice issuance, and reconciliation, and oversee the management of Non-Disclosure Agreements (NDAs), contracts, and various external business documents.
    3. Manage the preparation, application, listing, and related processes for the annual government Joint Supply Contracts (JSC) in both service and software categories, including the submission of service proposals.
    • Outside Sales Support:
    1. Coordinate with external clients to schedule meetings, demonstrations, and follow-ups.
    2. Coordinate with the marketing team and assist in organizing promotional events, webinars, and conferences.
    3. Provide support to the outside sales team by preparing sales collateral, proposals, and presentations.


    • Around 3 years of experience in internal sales or sales-related roles, preferably within the cybersecurity industry.
    • Proficiency in managing multiple priorities and working efficiently in a high-pressure, fast-paced startup environment.
    • Possesses warm and genuine customer relationship maintenance skills, finding fulfillment in solving customer issues.
    • Capable of independent problem-solving while supporting and growing with team members.
    • Familiarity with SaaS-based services and concepts of cybersecurity.
    • Exhibits excellent critical thinking skills and an entrepreneurial mindset.
    • Demonstrates strong adaptability to thrive and grow in a fast-paced environment.
    • Outstanding customer service skills and adept at building strong relationships.
    • Strong verbal and written/spoken communication skills in both English and Mandarin.
    • Exhibits traits of being patient, attentive, proactive, and responsible.

    Interview process

    • Phone interview with HR (1 hr)
    • Meet with Hiring Manager (1.5 hrs)
    3 years of experience required
    560,000 ~ 770,000 TWD / year
    Optional Remote Work
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    About us


    OneDegree Group成立於2016年8月,旨在增強保險業務,使其更加精簡、快捷、高效。 2020年4月,我們榮幸地獲得香港保險業監管局頒發的虛擬保險公司牌照,成為一家綜合性數字保險公司。 我們為個人提供各種保險服務,包括寵物保險、人類健康保險、電子商務保險和家庭保險。 在亞洲,引入虛擬保險牌照導致對IXT保險技術解決方案的需求持續增長,我們收到了來自大型金融企業、保險公司、知名創新科技企業等多家機構的諮詢,尋求如何利用IXT團隊建立在線保險平台並推動產品創新。

    此外,我們還通過 - OneInfinity 提供全面的服務,提供數字資產保險; Cymetrics,提供網絡安全評估解決方案; OneSavie Lab 提供針對 Web3 生態系統量身定制的風險評估和管理解決方案。 這些服務面向企業,包括專業賠償、董事和高級職員 (D&O) 保險、網絡信息安全保險和數字資產保護等專業保險產品。



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    我們的 B2C 保險產品團隊,稱為 OneDegree HK,專注於為個人和家庭提供多種保險和相關服務,包括寵物保險、家居保險、火險及重疾保險等,為客戶提供全面的保險保障。該團隊為首批獲發香港保險業監管局的虛擬保險業者許可證的保險公司之一,為個人和企業提供寵物保險、電子商務保險、家居保險、重疾保險和數字資產保險等保障。以客戶為中心,旨在確保他們的生活和財產得到最佳的保護。

    IXT (B2B Insurtech) Team

    我們的 B2B 保險科技團隊 IXT,致力加速保險產業創新腳步。IXT 現代化保險核心系統,以領先業界的技術和產業洞察,協助客戶快速且大規模地創新、升級並取得亮眼的業務績效。IXT 的開放式 API 架構,使業者能與生態系合作夥伴無縫串接、擴大保險應用場景、增加客戶及提升營收。

    Cymetrics (Cybersecurity Service) Team

    我們的資訊安全團隊Cymetrics,專注於提供全面的資安評估 SaaS 平台。團隊成員均擁有資安風險管理和滲透測試的專業知識,具有在四大管理顧問公司、台灣領導資安服務商、知名品牌原廠的豐富經驗,且積極參與國際 CTF 競賽,並曾取得世界前三名。我們服務的客戶來自不同產業,包括政府、金融、製造業、高科技和電子商務等等。我們團隊也協助集團獲得 ISO 27001 和 ISO 27017 認證,強化集團資安治理。團隊的核心價值在於創新、專業和協作,以提供高效的資安解決方案。

    OneInfinity (B2B Insurance Service) Team

    我們的數位資產保險產品團隊OneInfinity,為數位資產參與者提供保險解決方案,包括交易平台、託管機構、資產管理公司、銀行和技術供應商。所提供的服務包括數位資產錢包保險(犯罪及實物)和企業責任保險(專業人士賠償、董事和高級管理人員、投資管理及網絡)。另與Cymetrics 提供靈活的資訊安全評估,協助企業管理資安風險。

    OneSavie Lab (Web3 Service) Team

    OneSavie Lab, 一個結合 Web3與AI科技的頂尖實驗室,致力於為Web3 生態系統以及眾多參與者提供先進的智能風險監控和管理工具,包括中心化和去中心化的多元策略選擇。 OneSavie Lab的核心使命是為投資者、機構和其他虛擬資產領域的利益相關者提供全方位的支持。從代幣風險監控、資產情報分析,到Web3 的風控諮詢,我們都能提供專業、精確的服務,在新興領域為客戶護航。


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