Job Description

ABOUT US
Build the Smarter Way to Shop!
ShopBack, the #1 rewards and discovery platform in Asia-Pacific, enables shoppers across the region to shop ‘The Smarter Way”. It is a one-stop rewards and discovery platform for users to earn cashback, while delivering performance-based marketing to merchants. First launched in Singapore in 2014, ShopBack has since expanded its reach to Malaysia, Indonesia, the Philippines, Thailand, Taiwan, Australia, and more recently, Vietnam and Korea. In Singapore, the company has also extended its service offering with ShopBack GO, an app-based rewards platform for in-store shopping, dining, and entertainment. We are a passionate team that wants to drive innovation and build a product that we love and are all proud of!
ShopBack partners with over 3,000 merchants including Taobao, Expedia, Shopee, ZALORA to reward its users with cashback across a wide range of categories including general merchandise, travel bookings, fashion, health and beauty, groceries, and food delivery. To date, US$100m in cashback has been awarded to our over 20 million users.
We have global ambitions and are up against international incumbents in a rapidly emerging field! We are expanding our existing team and are looking for passionate talent across APAC to be part of this exciting journey. If you are inspired to take up new challenges and leave a mark on the e-commerce landscape, then come and be part of our growing ShopBack Family!

We are seeking a Senior Account Manager in Taiwan who wants to join the diverse and talented team with great ambitions to impact the eCommerce landscape. If you are a strong team player who has the ability of immediate contribution about business development, data analysis in order to reach company’s goals and bundle long-term relationships with our valuable clients. If you have the passion to grow a start-up together, please join us!

[Responsibilities]

    • Evaluate, negotiate, and acquire Key merchant partners that would support the company’s business plan and goals.
    • Establish long-term positive relationship with merchant partners.
    • Research and explore new business and marketing opportunities.
    • Achieve company revenue targets by securing higher commissions, exclusive offers, and selling advertisement packages to the clients.
    • Strategize fast-action maintenance plans by collecting data, analyzing clients’ online performances, and organizing WoW/MoM/QoQ and YoY reports.
    • Update and maintain all merchant related information on ShopBack website and platforms.
    • Work with regional teams on various sales and marketing projects.
    • Daily follow up and work with cross-functional teams for clients’ sales performances and data.

Requirements

[Requirements]

    • Bachelor's degree or above.
    • 5 years or above experience in eCommerce merchant development, account management, and data analysis.
    • Fluent in Chinese and English speaking, reading, and writing.
    • Proficient in MS Office (Excel, Word, and PowerPoint), advanced Excel ability is a must!
    • Have experience in affiliate marketing, digital marketing, advertising sales, and team-lead experiences is a plus
    • Have the ability in data analysis.
    • Consistency and attention to detail.
    • Get used to a fast working environment. Be able to work in a team as well as work independently.
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ShopBack 回饋網股份有限公司

台北市松山區南京東路四段1號14樓

About us

ShopBack: The World's Most Rewarding Way to Shop!

The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 40 million shoppers across 11 markets. In 2023, the Group expanded its offerings into Germany, signaling its entry into the European market.

Driven by the vision to be the world's most rewarding way to shop, ShopBack is dedicated to saving members money and time, while delivering delightful experiences with every purchase. The platform also enables merchants and brands to engage with their members in a cost-effective manner.

Founded in 2014, ShopBack now powers over US$4 billion in annual sales for over 20,000 online and in-store partners. Facilitating upwards of half a million transactions daily, ShopBack continues to provide value to both members and merchants through its innovative offerings.

ShopBack 是亞太地區最大的購物和現金回饋平台,全球用戶已經超過 4千萬、並為超過 20,000 家的線上與線下合作夥伴提供超過 40 億美元的年銷售額。2014 年 6 個人於新加坡創立的團隊,如今已經成長到橫跨 11 個市場、超過 1000 人的大家庭!擁有深化消費者購物體驗的企圖心及始終維持創新精神的我們,除了在各市場快速成長並取得領先地位,也成功吸引來自 Google、Slack、LinkedIn、Alibaba、Tencent、Bytedance、Shopee、Uber、ZALORA、P&G、McKinsey、Visa、Paypal 等全球頂尖公司的優秀人才加入我們,一起打造世界級產品!

而 2016 年 9 月正式開始營運的 Taiwan Office ,更是除了新加坡總部以外首個海外、也是最大的研發中心。 在我們充滿活力且舒適的辦公室裡,有吃不完的零食、喝不完的飲料, 累了還可以躺在沙發上休息、盪個鞦韆、或揪夥伴一起打桌球。如果你深受這樣的環境吸引且喜歡接受挑戰、不怕解決困難,歡迎加入我們一起 rock the world!

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