- Providing prompt, efficient, detailed, customer-oriented service to ViewSonic customers.
- Being an advocate for our customer, understand how they use ViewSonic services, and providing valuable feedback to internal teams.
- Assisting with customer communication during ViewSonic critical launches and support events.
- Conduct and update internal knowledge library.
- Excellent communicator, proficient in both written and spoken English and Mandarin
- Proficiency in MS Office with advanced skills in Excel.
- Effective customer handling with strong conflict resolution, and problem solving skills.
- Able to master new skills quickly and adapt to a collaborative & fast paced environment.
- Proficient in both English and Mandarin.
- Preferably 3+ work experience in customer service, customer management, or technical support.
新北市連城路192號
ViewSonic(優派)是全球視訊解決方案的領導品牌，公司於1987年創立於美國加州，目前在全球設有100多個營運或服務據點。ViewSonic致力於提供整合硬體、軟體及服務的全方位解決方案，產品線含括顯示器、投影機、商用顯示看板、智慧互動電子白板ViewBoard和軟體解決方案myViewBoard。憑藉著在顯示器的視覺技術專業，跨足不同視訊應用領域，深耕教育、商用、消費娛樂、專業顯示市場。