CakeResume 找工作

職務內容 • 客戶中英文郵件回復。 • 客戶電話接聽。 • 測試進件及報告處理。 • 解決客戶問題，追蹤事宜。 • 上級交辦事項。

Deskripsi Pekerjaan : -Mendengarkan keluh kesah customer dan dapat menenangkan customer -Menjaga hubungan baik dengan customer -Rutin menghubungi customer untuk menanyakan saran

- Menjawab dan mengarahkan panggilan telepon - Mengatur dan menjadwalkan janji - Merencanakan rapat dan buat notulen detail - Menulis dan mendistribusikan email, memo korespondensi, surat, faks, dan formulir - Membantu dalam penyusunan laporan terjadwal secara teratur - Mengembangkan dan memelihara sistem pengarsipan - Memperbarui dan memelihara kebijakan dan prosedur kantor - Memesan perlengkapan kantor dan teliti penawaran dan pemasok baru - Mempertahankan daftar kontak - Memesan pengaturan pe

Interact and communicate with customers through online chat Answering customer inquiries and needs, and addressing related questions Quickly and adeptly resolve a variety of issues encountered in the business handling process, based on the problems raised by customers and the challenges they face Actively promote company products and special offers to customers Work collaboratively with the operations department to ensure seamless service delivery Shift rotations Based in Philippines, Manila.

Provide daily customer support to internal and external clients via phone, email, and live chat Resolve customer service issues Work closely with other departments such as IT, Accounting, and HR to ensure accurate and timely resolution of customer issues Research and document customer issues Work closely with other departments to resolve problems

Mission: Our client has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world's first platform to offer true multi-currency banking. Your mission is to follow the clients' steps and bring about the best experience possible with the products, via email, phone, and chat. The role will give you the opportunity to: • Help customers have the best experience possible with

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職缺描述 你是一個全方位的小助手，進來後會學習到如何與客戶溝通，如何銷售，如何經營社群以及了解到如何處理各類的行政事項還有影片攝影及商品拍攝！ 你的角色將必需在有限的時間與

-經營維護與管理線上客戶關係，建立良好的互動關係，持續提升服務品質 -Maintenance and management of on-line customer relationship, continuing improve service quality. -針對客戶意見需求具有隨機應變及彈性處理能力，具有統整能力彙整相關問題找出解

Our growing business is looking for a skilled problem solver to join our team as a Customer Support Specialist during weekdays (daily 9-hour shift including break time) . We need an enthusiastic individual who can listen to customer service issues with our apps on Shopify, WooCommerce, BigCommerce, Wix, and other platforms and then offer a solution to each problem. The successful candidate for this role will have a strong command of the company's customer service policies, and