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付情况 7. 更新客服相關資料庫/客服紀錄匯總/ 服務資料回饋 8. 其他主管交辦事項 The Service Support will work directly with customers and internal departments to meet the service needs of the product line. The goal is to take care of the accurate and timely transmission of information to all involved parties in order to

您將在 Canner 經歷 在 Canner 的第 1 個月 了解 Canner 的核心價值，了解團隊合作的方針 隨著 Product manager / Product designer 的介紹，了解 modern data stack，全球資料領域的生態系，並了解 Canner 解決的問題及背後的痛點，以及在 modern data stack 中扮演的

Responsibilities • Review global and local 3rd-party apps and games focusing on app design, usability, and functionality, as well as compliance with platform best practices and store policies. • Evaluate app design and user experience across different device form-factors, such as phones, tablets, wearables, VR, TV and auto. • Provide in-depth quality feedback and consultation to 3rd party developers. • Identify, reproduce, classify, and file internal bugs with engineering rigor. • Anticipate, bu

We are looking for a 1st line support service representative to assist our client with technical problems when using our products and services. Technical Service responsibilities primarily include resolving client queries, recommending solutions, and guiding product users through features and functionalities. In addition, this role also keeps eyes on the monitoring of the performance of production IT Systems and be the point of contact for escalation for clients and internal groups. To be qualif

Description Lumina is seeking a proactive Customer Success Specialist to represent our brand in a unique customer-facing role. This role requires native-level fluency in written and conversational English. Unlike traditional CS roles, our CS specialists have Zoom calls with our customers daily, making the experience for everyone more engaging and social (not just support tickets 🎫). You’ll be helping our customers learn and use the Lumina product, and build a personal relationship with them

Customer satisfaction is the heart of a company's development. As the capabilities of the 3D printing technology grow, so are the needs of Phrozen support team. We’re looking for: Problem solvers with the ability to identify issues and provide solutions. Experts in 3D printing to provide support to our customers to overcome the steep learning curve. About the Role As a member of the customer service agent, you will act as the first point

排除第一線技術問題以維護產品的正常運作，並且擔任公司與客戶之間以及公司內部跨部門之間的橋樑。 主要工作內容： 1. 提供產品經理相關的技術支援 2. 紀錄產品相關的問題、追蹤處理

我們正在尋找一位熱情、有經驗且具備電子商務領域知識的電商平台商戶支援經理。您將負責監督客戶支援服務團隊的服務品質，解決客戶問題並確保客戶滿意度。您應該熟悉CRM或服務台軟體

The Presales Consultant collaborates closely with various departments, including sales, customer success, account management, and product development, to provide technical support resources, ensuring that proposed products and solutions meet customer needs and create business value. 售前顧問與業務、客戶成功、客戶管理和產品等多個部門密切合作，提供技術支援資源，確保提出的產品/解

應用公司開發的自助點餐系統去客製化各客戶所需的菜單以及設備顯示設定，協助客戶解決機器以及軟體的問題，需要了解公司軟體功能以及機器操作，如何維護維修，需 online / onsite support 客戶.