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1. Build proper working model with development team to support each other with good SOP/technical documentations and to solve the applications issues timely with good quality. 2. Early involvement in each project to pick up the technical know-how and able to handle most issues when applications go-live. 3. Own the technical knowledge to manage vendors with proper SLA (Be able to manage and review vendor contracts, as well as to monitor

Develop and maintain e channel applications to support banking activities Collaborate within cross-functional team Depending on your level of experience, reviewing code and acting as subject matter expert for junior in the team #VCFest2023

We are looking for a 1st line support service representative to assist our client with technical problems when using our products and services. Technical Service responsibilities primarily include resolving client queries, recommending solutions, and guiding product users through features and functionalities. In addition, this role also keeps eyes on the monitoring of the performance of production IT Systems and be the point of contact for escalation for clients and internal groups. To be qualif

Responsibilities • Review global and local 3rd-party apps and games focusing on app design, usability, and functionality, as well as compliance with platform best practices and store policies. • Evaluate app design and user experience across different device form-factors, such as phones, tablets, wearables, VR, TV and auto. • Provide in-depth quality feedback and consultation to 3rd party developers. • Identify, reproduce, classify, and file internal bugs with engineering rigor. • Anticipate, bu

技術支援工程師 1. 處理國內外客戶所提出產品相關應用的技術問題，並提供客戶技術支援服務。 2. 協助開發新產品，在新產品上市前，進行應用和測試。 3. 配合客戶的需求，安裝設備與處理

Responsibilities工作責任 提供即時的第一層技術支援。 當問題無法解決時，協助第二層技術團隊了解問題的並確認該問題解決方式的可行性。 與團隊成員分享資訊，協助持續改善客戶支援的品質。 與產品管理

Travel to robot deployment site, setup and handle the robots Installation, deployment and handling of humanoid robot at customer’s site Responsibility for network/WiFi, and other on-site services to be in place, and interacting with service vendors at venue Instruction/training of customer regarding human-robot interaction Monitor functions and performance of robot, and troubleshoot in real-time; provide immediate feedback to the operator as well as to tech support Acting as mediator in interact

排除第一線技術問題以維護產品的正常運作，並且擔任公司與客戶之間以及公司內部跨部門之間的橋樑。 主要工作內容： 1. 提供產品經理相關的技術支援 2. 紀錄產品相關的問題、追蹤處理

Lumentum is looking for an Infrastructure Systems Engineer to be a part of the Infrastructure Systems Engineering Team. The position is based in New Taipei City, Taiwan. This individual contributor role will be responsible for primarily supporting the New Taipei City office and related manufacturing facility in Taoyuan. Other responsibilities will include global participation in provisioning, configuring, installing, configuring, and supporting global Lumentum servers, storage, and cloud service

一、工作內容 1. 負責產品安裝、設定、檢測及障礙排除，協助客戶端問題追蹤 2. 專案系統測試、安裝測試及撰寫相關報告 3. 依需求擬定追蹤與問題管理。 4. 入職後公司有Mentor制度及教育訓練