CakeResume 找工作

【工作內容】 維護並發展現有客戶關係，提供高品質的客戶服務。 提供客戶 SaaS 解決方案相關解說，協助解決客戶需求與痛點。 掌握客戶使用情況，是狀況給予資源及協助，確保客戶滿意度。 與內部團隊

來自日本的餐飲SaaS公司。 提供餐廳預訂/客戶管理系統和餐廳線上搜索/預訂門戶網站。在全球 26 個國家和地區提供服務。 公司為餐廳開發並提供的預訂和客戶管理系統。 重點關注以預訂管理

我們正在尋找一位熱情、有經驗且具備電子商務領域知識的電商平台商戶支援經理。您將負責監督客戶支援服務團隊的服務品質，解決客戶問題並確保客戶滿意度。您應該熟悉CRM或服務台軟體

殷富自2021年起致力於從系統整合商（SI , System integration ) 轉型到ESG解決方案供應商(ESG Solutions company) 進而成為 SaaS model的產品公司(Products company)。 我們期望的不僅僅是傳統Account客戶的深耕暨維護銷售(Accounts coverage) , 而是協助客戶數位轉型顧

Job Overview: As a key account specialist, you will be a key contributor to the success of Cymetrics. This role involves maintaining relationships with existing clients, supporting sales operations, and collaborating with the outside sales team to drive business growth. If you are enthusiastic about catalyzing the growth of a startup in the cybersecurity assessment market, this position not only promises to be impactful but also presents diverse opportunities for career progression and advanceme

Manage end-to-end product renewal and expansion to existing clients (from all products). Working closely with internal team to create and execute marketing campaigns to boost product expansion & renewal Conduct product demonstrations to existing clients if necessary. Continually gather feedback from our clients, then work directly with our product team to provide input on the product roadmap Handle administrative duties e.g. the renewal emails, quotations, invoices, and weekly report #VCF2023

〔 你要做的 〕 幫助 中小企業規模 的零售商家使用我們的網路開店產品，並獲得事業成長。 管理你負責的商家，解決問題，提供最好的用戶體驗。 與產品開發團隊合作，了解客戶需求，發現潛在商機。 〔 關於

職務責任： 幫助 初創型 零售商家使用我們的網路開店產品，並獲得事業成長。 透過多種溝通管道（包括電話、電子郵件和即時訊息）提供卓越的客戶支援服務。 解決客戶的問題、回答查詢並提供技術支

Handling overall responsibility for managing our relationship with our partners; Monitoring, facilitating and consulting the partner during the adoption process of our technology; Establishing a trusted adviser relationship that works to ensure our partner’s full satisfaction with our technology; Proactively monitor our partner’s activity and provide on-time and around the clock insights and solutions to the partner; Liaise with our internal teams to improve our partner’s outcome and the perform

#About KKday KKday is accelerating the world’s transition to the brand new travel experience. As the largest travel-experience platform in Asia, KKday is committed to integrating a one-stop platform to meet all travelers’ needs. KKday has curated more than 300K unique experiences and activities in over 92 countries and 550 cities around the world. Moreover, KKday also stepped into the field of SaaS service(Rezio) and new OMO system(KKday Marketplace) to build