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▎矽谷獨角獸企業家投資，台灣成長最快的 SaaS MarTech Solution 台灣 MarTech 領導品牌 awoo 結合 AI 人工智慧，是台灣成長最快速的 SaaS（Software as a Service）MarTech Solution。2017年獲得種子輪融資，2020年完成 A 輪募資，獲得多位矽谷企業家投資

職位描述 ●線上文字及時回覆客戶問題 （中英文回覆） ●提供相關產品諮詢、服務、異常排除等系統問題 ●以同理心和效率解決客戶的投訴和疑慮，努力尋找滿意的解決方案並確保客戶滿意度 ●

【職能範圍】 客服運營：負責協助客戶透過網路平台進行相關操作，並解答疑問。 問題解決：能夠迅速且有效地解決客戶遇到的問題，提供優質的客戶服務體驗。 業務引導：指導客戶了解和使用平台提

【工作內容】 • 協助終端用戶理解產品，並提供基礎技術支援 • 建立產品售後服務流程與持續提供更好的用戶體驗 • 與行銷/業務部門夥伴，合作經營國內外使用者社群/官方商城 • 其他主管交辦工

The primary goal of Customer Support Specialist is to ensure Tesla meets its obligations and commitments by responding to Customer inquiries in an accurate and timely manner. The Technical Support team develops and maintains excellent working relationships with Tesla Owners and various internal departments to carefully and effectively address customer support concerns.The ideal candidate will not only possess the technical acumen, but also the ability to provide a strong level of customer servic

Customer Success Specialist / POS Support Specialist Taipei, Taiwan / Part-time or Full-time Queue Technology is reinventing the way businesses in the hospitality industry use point-of-sale systems. This fast-growing POS company gives restaurants, bars, and cafes improved speed, flexibility, and efficiency with its integrated and customizable cloud-based POS solution. We are looking for a Customer Success Specialist to join our collaborative team in Taipei, Taiwan. If you are interested in build

We are looking for a 1st line support service representative to assist our client with technical problems when using our products and services. Technical Service responsibilities primarily include resolving client queries, recommending solutions, and guiding product users through features and functionalities. In addition, this role also keeps eyes on the monitoring of the performance of production IT Systems and be the point of contact for escalation for clients and internal groups. To be qualif

About XY Finance Incepted in 2021, XY Finance stands at the vanguard of birthing an omnichain universe for the next billion users. We have been empowering users and developers to engage seamlessly across diverse chains, erasing the constraints inherent within single blockchain silos. We are funded by leading investors in the industry including: Circle, Animoca Brands, IVC, gumi Cryptos Capital, Lemniscap, and Mechanism Capital. We reimagine the future where all chains turn into a single and simp

As a marketing specialist, you will apply your skills to help users discover the world’s easiest and most creative photo application: PicCollage. You will help to support marketing campaigns while partnering with a growing in-house marketing team. Responsibilities Own marketing channels - from copywriting and content strategy through publishing and reporting metrics to grow PicCollage’s user base. Assist in the setup and publishing of marketing content; email setup, publishing blog posts, resizi

Job Description • Monitor and analyze SEO rankings, traffic, and CTR • Improve and maintain SEO rankings by doing keyword maintenance, SEO audit, and other strategies • Execute keyword research and planning to win the competition • Evaluate keyword performance and plan strategies to bump up the keyword rankings • Work alongside the Engineering Team to support marketing objectives through SEO end-to-end initiatives • Analyze keywords and SEO techniques used by competitors • Keep yourself updated