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We are seeking a Technical Product Support Manager to join our team. This role is crucial in supporting the technical aspects of our product offerings, ensuring that they meet our high standards of functionality and user satisfaction. The ideal candidate will have a solid technical background, excellent problem-solving skills, and a strong customer service orientation.

委託公司: 全球大型家具家飾品牌 1.Conduct technical and business analysis, testing, planning, and implementation of IT projects to ensure effort for the infrastructure is focused on true business value. 2.Plan, prepare, communicate clearly and cooperate closely with a local and foreign team of various professions for smooth implementation & maintenance. 3.Provide technical and infrastructure support to the superuser and liaise effectively with the vendor

Tesla’s Charging organization is looking for a skilled and motivated Deployment Manager to manage charging projects for Taiwan. This role will achieve “charging network build and operation goal in Taiwan” to meet Tesla’s mission: accelerating the world transition to sustainable energy. The main duties of this role will be optimizing the installations of Tesla charging equipment, supporting construction centric with a relentless focus on reducing cost and increasing quality and efficiency. This r

Job Description: - Pre-sales and client meeting support - Assist sales team in making appropriate contacts at existing clients - Identify additional opportunities at existing clients and work with sales team to close - Assist in the development of account strategy - Presentation and demonstration support - Consultative Selling - Work with the core sales organization to meet bookings and revenue - Support the development of proposals, SOWs and other contract documentation - Perform installations,

工作內容 Your key responsibilities include: • Serving as the first point of contact for staff seeking technical assistance over email, chat, phone, and in person. • Supporting on-site technology including network, video conferencing and printing. • Assisting with asset management including ordering new hardware (e.g. laptops, phones, monitors, accessories), setup and configuration and coordinating repairs with selected vendors. • Assist with onboarding and offboarding of staff. • Assist with some as

Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with t

期的狀態 能為客人開發並維護在線服務解決方案 能按時完成工作並與全球客戶和供應商多元化團隊中良好地工作 - Product/Portfolio management for Spare Parts - Develop and publish guides to solving technical issues - Data accuracy - Works to deadline - Works well on a diverse team with global customers and suppliers

JOB PURPOSE *To lead the technical relationship with important customers, including jointly planning activities, tracking open issues, coordinating resources, and documenting the status. *To take the lead in resolving technical issues for customers, facilitate the communications among multiple parties and identify necessary support resources (including escalation handling) from customers, vendors, and internal parties. *To handle customer post-sales activities like service provisioning, service

The Presales Consultant collaborates closely with various departments, including sales, customer success, account management, and product development, to provide technical support resources, ensuring that proposed products and solutions meet customer needs and create business value. 售前顧問與業務、客戶成功、客戶管理和產品等多個部門密切合作，提供技術支援資源，確保提出的產品/解

▶顧客技術支援工程師 全球市佔率第一半導體製造商 13016 【職務內容】 1.使用各種科學分析手法、釐清產品本身及產品在客戶端使用上的問題，並提出解決方案 2.根據產品特性、客戶端的生產