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Gear Inc. is seeking 03 Operations Managers in Da Nang for our Moderation team (Team size: 150 - 200 staff). Ideal candidates are able to adapt and are well known with fast moving and last moment change. Main Responsibilities: Overall in charge to manage program operations and KPIs set by the client such as Quality Efficiencies, Staffing and Service Level; Effective collaboration with team members, co-managers. immediate superior, other support; groups/departments such as, GA

Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with t

工作內容： 1.負責回覆並處理 FB、IG、Line、Pinkoi、蝦皮、簡訊等訊息與留言 2.處理客訴案件，解決客戶問題，並統計每日客訴/讚美等客戶反饋 3.與農場對接出貨資訊，發出貨通知 4.定期推送Line通

Customer Service Representative w/ English and Mandarin fluency Key Responsibilities: Customer Service – provide e-mail and phone support to our customers to the required standard which ensures a good balance between productivity and quality. Ability to liaise with other departments as necessary Identify process improvement opportunities and raise through the appropriate forum Support customers directly on the ground at major events around the world Any other tasks as required

協助國際業務執行產品技術支援(email, 遠端連線) Routine product technical support and co-working with ISD sales projects (by email or remote online services) 與內部R&D溝通進行產品客製化作業 Internal communication with R&D for customization projects 協助參加國際展會, 佈展及與客戶討論產品技術

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▋工作內容 協助集資平台、各通路後台之Email、電話等專案客服管道回覆。 定期巡視 FB、IG 等社群留言並回覆。 協助處理消費者產品詢問、訂單查詢、退款及退貨處理等問題。 每日報表整理，並協助客戶每

需要您有一顆樂於助人且善良的心，能夠用心體會每一位需要被幫助的人。 工作內容負責病人管理專案行政事務規畫、進度管理與電話客服諮詢服務，以電話或電子郵件與病患、醫療人員、客戶等

【工作內容】 1. 使用線上即時對談系統，透過文字方式回覆並解決顧客相關問題。 2. 維護顧客的使用滿意度，為客戶提供專業的服務是我們最大的價值。 3. 維護平台運行正常，異常狀況處理

Mengelola absen Murid dan Guru mengelola jadwal bulanan kelas dan guru mengelola iuran di database memberikan pelayanan terbaik kepada pelanggan menjawab pertanyaan, memecahkan masalah, dan memberikan bantuan kepada pelanggan dengan ramah dan efisien