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About Scarlett Indonesia SCARLETT Indonesia is one of the biggest local beauty brands in Indonesia, both in online and offline channels. We are ambitious in taking the business to the next level to become a leader in the Personal Care & Beauty categories. Our growth is not only proven through our innovative new products and team but also through the 5.5M organic followers that we have on social media. We have a vision to be the

About Scarlett Indonesia SCARLETT Indonesia is one of the biggest local beauty brands in Indonesia, both in online and offline channels. We are ambitious in taking the business to the next level to become a leader in the Personal Care & Beauty categories. Our growth is not only proven through our innovative new products and team but also through the 5.5M organic followers that we have on social media. We have a vision to be the

About Scarlett Indonesia SCARLETT Indonesia is one of the biggest local beauty brands in Indonesia, both in online and offline channels. We are ambitious in taking the business to the next level to become a leader in the Personal Care & Beauty categories. Our growth is not only proven through our innovative new products and team but also through the 5.5M organic followers that we have on social media. We have a vision to be the

Responsible to find brands or potential leads (specifically home appliances electronic and home living categories) Responsible to acquire top merchants from other marketplace to sell in Akulaku platform Conduct local competitive research, well understanding in lndonesian market and competitors’ market strategies, provide effective information for companies to help company expand the market rapidly Responsible in retaining existing merchant accounts (brands) Responsible and aware of individual qu

WE NEED YOU: ✔ Ensure Quality Monitoring is done to improve overall quality performance across the project based on the quality standards ✔ Provide feedback and coaching based on quality audits, complaints, and seller satisfaction ✔ Remarks to improve their communication and overall quality performance ✔ Train Agents on soft skills, call handling, and communication skills, new implementations, and process changes ✔ Provide report and analysis on quality progress ✔ Ensure contact reason categorie

工作職責： 1.根據客戶資料評估、分類和彙整案件。 2.與印度與美加的跨國團隊合作，為潛在客戶提供專業法律諮詢服務。 Job responsibilities: 1. Evaluate, categorize, and organize cases based on potential clients' profiles. 2. Collaborate with the international teams to provide professional legal consultation for potential