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Key Responsibilities - Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. - When necessary, work closely with customers to optimize tool performance to meet customer process and integration requirements. - Checks and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system. Requirem

算管理，並生成碳盤查報告與清冊，協助企業應對全球氣候變遷下的產業技術解方。 About the role： As a Technical Support Engineer, you will be a crucial part of our customer success team, responsible for providing exceptional technical support and assistance to our CMS customers. You will be the frontline of customer support, addressing inquiries, troubleshooting issues, and ensuring

Do Crescendo Lab is a start-up company that develops and provides MarTech tools to help branded companies with their 1to1 marketing, and has also been named Gold Technology Partner in Taiwan for two consecutive years. It now has more than 500 clients, including major companies in three countries. Our main products, MAAC and CAAC, have AI and automation as our strengths and help brand companies realize more effective consumer communication from the three aspects of marketing, customer

【工作內容】 • 協助終端用戶理解產品，並提供基礎技術支援 • 建立產品售後服務流程與持續提供更好的用戶體驗 • 與行銷/業務部門夥伴，合作經營國內外使用者社群/官方商城 • 其他主管交辦工

The primary goal of Customer Support Specialist is to ensure Tesla meets its obligations and commitments by responding to Customer inquiries in an accurate and timely manner. The Technical Support team develops and maintains excellent working relationships with Tesla Owners and various internal departments to carefully and effectively address customer support concerns.The ideal candidate will not only possess the technical acumen, but also the ability to provide a strong level of customer servic

1.Proactive in high service quality, mitigation partner and customer in products testing and troubleshooting. 主動提供品質服務，緩解客戶及合作夥伴在產品測試與障礙排除方面的問題 Introduction, demonstration, training, and promotion of products to either existing customers and partners or new potential guests. 向現有客戶和合作夥伴或新的

Provide daily customer support to internal and external clients via phone, email, and live chat Resolve customer service issues Work closely with other departments such as IT, Accounting, and HR to ensure accurate and timely resolution of customer issues Research and document customer issues Work closely with other departments to resolve problems

Our growing business is looking for a skilled problem solver to join our team as a Customer Support Specialist during weekdays (daily 9-hour shift including break time) . We need an enthusiastic individual who can listen to customer service issues with our apps on Shopify, WooCommerce, BigCommerce, Wix, and other platforms and then offer a solution to each problem. The successful candidate for this role will have a strong command of the company's customer service policies, and

Seller support Representative w/ English and Japanese fluency Overview of Role The viagogo group – the world’s largest source of live event tickets – is continuing to grow, and is looking to hire ambitious and talented people to join our Seller Support Team. This is an exciting opportunity to join a fast-paced innovative environment with career growth and international travel opportunities. We are a global business with local language websites and customers in over 150 countries.

Customer Success Specialist / POS Support Specialist Taipei, Taiwan / Part-time or Full-time Queue Technology is reinventing the way businesses in the hospitality industry use point-of-sale systems. This fast-growing POS company gives restaurants, bars, and cafes improved speed, flexibility, and efficiency with its integrated and customizable cloud-based POS solution. We are looking for a Customer Success Specialist to join our collaborative team in Taipei, Taiwan. If you are interested in build