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Melayani keluhan dan kebutuhan client Melakukan laporan terkait keluhan dan kebutuhan client kepada divisi terkait Memberikan informasi yang lengkap seputar produk perusahaan sesuai kebutuhan pelanggan, calon pelanggan, dan non-pelanggan. Menjawab pertanyaan yang berkaitan dengan kebijakan, prosedur, dan aturan yang berlaku di perusahaan. Menjadi perantara pelanggan dan perusahaan dengan cara meneruskan keluhan

Handling customers inquiry & visit Handling orders Filing reports Coordinate return/refund

Deskripsi Pekerjaan Mengatur dan followup pesanan customer Menjelaskan spefikasi dan rekomendasi produk Handle komplain cust memastikan kepuasan pelayan customer Memberikan informasi produk, promosi, dan layanan yang ditawarkan oleh perusahaan. Membantu pelanggan dalam proses pembelian, termasuk pengecekan stok, pemesanan, dan pembayaran Memahami dan mempromosikan fitur produk atau layanan yang ditawarkan Mengarsipkan semua interaksi dengan pelanggan dan transaksi yang dilakukan Menyediakan lapo

Build an ideal customer experience across journeys & products taking into account different psych score throughout the journey Implement listening points (tools & processes) in the customer journey, define segmentation of customer base & varying strategies, and identify opportunities to achieve the desired and intended customer experience. Develop strategy and initiatives in driving the cross product adoption in improving customer stickiness towards each of Mekari products Build a Customer First

Improve customer service experience and create engaged customers Take ownership of customers' issues and set the resolution Set a clear mission and deploy strategies focused toward that mission Develop service procedures, policies, and standards Keep accurate records and document customer service actions and discussions Analyse services statistics and compile accurate reports Mentor and develop customer services agents and nurture an environment where they can excel through encouragement and emp

Closing Data order calon pembeli, follow up Paket yg masih on progress dan membuat rekapitulasi harian/mingguan/bulanan

Customer service Assist Customer at Dekoruma Experience Center #VCF2023

DIBUTUHKAN SEGERA PENEMPATAN JAKARTA PUSAT! Job Description: - Menjadi penghubung antara Nasabah dan Perusahaan - Memahami produk perusahaan berupah Asuransi - Menawarkan pilihan asuransi terbaik untuk para Nasabah Benefit - Gaji Pokok (UMR) - Intensif - BPJS

Providing services to customers related to cash deposits, customer mutations, saving accounts, and others Handling and managing complaints related to customer Doing cross-selling of banking products

Conduct research to identify new markets and customer needs (beauty products). Research for beauty products from abroad that are suitable to be marketed in Indonesia. Build and maintain relationship with suppliers (beauty product) from abroad such as sales, partnership, promotion, purchase, etc. Ensure the beauty product can be marketed in Indonesia. Monitor every promotional and sales activity so that it can run according to plan.