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Build an ideal customer experience across journeys & products taking into account different psych score throughout the journey Implement listening points (tools & processes) in the customer journey, define segmentation of customer base & varying strategies, and identify opportunities to achieve the desired and intended customer experience. Develop strategy and initiatives in driving the cross product adoption in improving customer stickiness towards each of Mekari products Build a Customer First

Specifically for B2B & B2B2C loan application, MSME Segment: Analyzing new and existing customer credit-worthiness based on underwriting criteria (Advanced KYC, Client's Business Model, Financial Statement Analysis, Bank Statement Review, Collateral Assessment). Proposing terms and conditions for each loan applications. Preparing additional documents for loan campaign process Managing disbursement underwriting applications. Monitoring repayment performance of disbursed loan. Proposing continuous

Develop and execute marketing strategies to drive sales growth and meet company objectives. Identify target markets and customer segments to create tailored marketing campaigns. Conduct market research and competitor analysis to identify trends and opportunities. Collaborate with the sales team to align marketing efforts with sales objectives. Create and manage engaging content for various marketing channels, including social media, email campaigns, and website. Monitor and analyze marketing cam

Melakukan analisis terhadap kebutuhan klien. Melakukan analisis terhadap tren baru, kesempatan bisnis, dan segmentasi pasar.

Develop and implement the overall marketing strategy and plan to achieve company goals and objectives Conduct market research and competitor analysis to identify customer needs, market trends, and opportunities for growth Define target market segments and develop customer personas to guide marketing campaigns and product positioning Create and execute integrated marketing campaigns across various channels, including digital marketing, social media, email marketing, content marketing, and events

Part of the Retail lighting distribution team Service existing accounts, identify potential customers and establish new accounts Develop new business relations/accounts in assigned segments Explores business opportunities, gather market info and expands product market share New product launch, demonstration of products and market development for new products Report direct to HQ

Cakupan klien: Cakupan klien target utama di corporate dan oportuniti bisnis lintas sector, memimpin di proses pitching bersama product partner. Menyusun pitch book Product Champion: Memulai referal antar segmen, pengalangan transaksi dana pihak ketiga dan mencakup Transaction Banking (Cash Management dan Trade Finance), Global Market dan produk lainnya Menjaga hubungan baik dengan nasabah eksisting di portofolionya Mengembangkan ide bisnis untuk meningkatkan wallet size dari portofolio eksistin