✔ User Growth : Develop and execute market expansion strategy in the Southern and middle part of Taiwan. ✔ Gamification：Increased user retention through innovative and interesting campaigns, turned into a business showcase. ✔ Loyalty：Membership policy implementation. ✔ CRM：Segmented communication to reduce churn rate and reduce subsidy cost. ✔ Express e-commerce (May 2021~ Feb 2022)： ● Executed project during Covid, successfully grabbed over 20 media coverage. ● Merchandise selection, over 100 merchants management, promotion campaigns and communication material production. ● Collaborated with cross-functional teams to integrate the customer experience.

✔ Social Media Marketing : Included craft beer, movie , performance art and App industry. ✔ Offline Event：Implementation and execute an annual VIP event with cross team, got 95% customer satisfaction. ✔ Copywriting：Official website、Interview.

✔ Marketing & Branding： ● Recruited over 700 customers, made 47% of the revenue. ● Increased Facebook page organic reach 532% through content, KOL mutually beneficial cooperation. ✔ Operation： ● Started business with the founder, managed and trained Taiwanese and Tibetan over 20 employees. ● Imported working system with travel agency, medical advisor. Optimized workflow and increased 60% efficiency.

✔ Led over 500 volunteers participated in Myanmar, India, Inner-Mongolia, and Cambodia projects, helped to reduce local safety and environmental issues. ✔ Collaborated with over 20 local members, to ensure volunteer projects proceed smoothly.