Breaking down the silos; collaborated with external and internal stockholders to better serve our customers. ⚫ Negotiated and co-worked with 10+ GOV stockholders, such as industry associations (i.e., IEAT), business associations (i.e., TAITRA) to promote cross-border eCommerce business model. ⚫ Managed stockholders’ contacts. Cold calling and researched over 100+ contacts to understand their interests. Created the first Taiwanese GOV-stockholders contact list from scratch to facilitate new seller development. Tracked and visualized leads quality data using PowerBI and Excel. ⚫ Planned and executed 30+ seller recruitment programs and events for Amazon.com, and acquired 1000+ leads in two quarters from external projects such as TA Spotlight Program, EU CBES Event, and CBES Student Camp.

Familiar with various MS solutions; worked closely with internal teams to drive new leads and engage existing customers. ⚫ Organized monthly virtual training programs for Azure and Dynamic 365 products targeting IT pros and developers. Optimized the promotion strategy which attracted 4000+ participants and 1000+ new leads in five months, 20+ events. ⚫ Coordinated with 3+ product teams and external media partners, including iThome and DigiTimes, to devise various communication strategies for online training events. ⚫ Assisted in organizing DevDays Asia 2020, the largest Microsoft developer-focused event in Asia; managed communication with local vendors and moderated the event, which attracted 5000+ attendees in six days.

Developed a customer-oriented mindset in a campus start-up; exhibited the ability to thrive with limited resources. ⚫ Managed school’s distribution point, including sales, promotional campaigns, and the daily operation of a sales team consisting of eight people. Created 3+ new business opportunities and landed one large group order from NTU. ⚫ Assisted the rebranding project, which consisted of a website launch, campus event, and media content; designed a series of successful social posts with an average 5,000+ reaches and talked to 150+ customers.

Started a media management team from scratch and expanded the team from one to eight editors; it is now the top food media team in NCCU, with 5,000+ followers on Instagram and Facebook (https://pse.is/NVJLJ).