-Enhance and track the environment of control -Ensure that all services are correctly completed and issued to clients on schedule. -Provide timely information on pending requests and possible impacts on other processes for stakeholders and clients. -Respond to client service/internal inquiries as soon as possible to ensure that all inquiries are logged and handled in a timely manner. - Identify and scale problems quickly and promptly that can affect service -Determine and enforce cost-cutting steps -Adopt best practices through partnership with other processing teams -Work closely within the team to ensure the completion of all daily activities and checklists

-Find customers and cultivate long-term partnerships. -Recognize the needs of the customer. -Recruiting approaches should be used to draw applicants (e.g. job advertising). -Examine applications and resumes. -Use databases, social media, and other methods to find candidates. -Assume control of the pre-interview screening process. -Assign the most qualified applicants to various positions. -Develop relationships with job seekers and provide guidance. -Assist in the finalisation of agreements between the candidate and the employer.

-Customer Service/Inside Sales for Optus, a well-known Australian telecommunications firm. -Semi-Voice Method, which includes Chat, Email, and Cold Calling Up-selling. -Cross-selling of telecom/media items such as "Netflix" and "Fetch TV." -Responding to customer complaints and questions via email and chat, Material delivery/replacement coordination with Australian and Philippines coworkers and warehouse. -Dealing with consumer questions and problems. Delivery monitoring was also included. -Processing refunds and cancellations, as well as raising service demands. -Collaborated with the Sales, Service, and Retentions teams, as well as relocations.