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NAIN COLUMNA
Media Manager
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NAIN COLUMNA

Media Manager
I am an adaptable college graduate (Bachelor of Science in International Business) from York College. During my academic career, I also managed to accrue nearly ten years of work experience. I had the privilege of working for Metro One Loss Prevention Services in a Supervisor/Management role in my free time, where I learned valuable professional skills such as customer communications, customer satisfaction, and conflict resolution. In both my academic and professional life, I have been consistently praised as hard-working by my professors and peers. Whether working on academic, extracurricular, or professional projects, I apply proven communication, management, and language skills.
METRO ONE LOSS PREVENTION SERVICES, Westbury, NY
York College
Dresden, Germany

Trình độ chuyên môn

  • Tình trạng hiện tại
  • Nghề nghiệp
    Quản lý tổ chức
  • Lĩnh vực
  • Kinh nghiệm làm việc
    10-15 năm (2-4 năm liên quan)
  • Kinh nghiệm quản lý
    I've had experience in managing 10-15 nhân viên
  • Kỹ năng
    Good Communication Skills
    Conflict Resolution
    Critical Thinking
    Language Skills
    Persuasion
    Motivate
    Empathy
    Monitor Event Activities
    Ensure Compliance
    Microsoft Office
  • Ngôn ngữ
    English
    Bản địa hoặc song ngữ
    Spanish
    Bản địa hoặc song ngữ
    German
    Trung cấp
  • Trình độ học vấn cao nhất
    Bachelor

Ưu tiên tìm kiếm việc làm

  • Hình thức làm việc mong muốn
    Full-time
    Quan tâm đến làm việc từ xa
  • Vị trí làm việc mong muốn
    SUPERVISOR
  • Địa điểm làm việc mong muốn
  • Freelance
    Freelancer bán thời gian

Kinh nghiệm làm việc

SUPERVISOR

06/2018 - 10/2020
2 yrs 5 mos
Recommend or implement measures to motivate employees and improve production methods, equipment performance, product quality, or efficiency. Confer with management or subordinates to resolve worker problems, complaints, or grievances. Keep records of employees’ attendance and hours worked.

CROWD MANAGEMENT

08/2017 - 09/2019
2 yrs 2 mos
Monitor event activities to ensure compliance with applicable regulations and laws, the satisfaction of participants, and resolutions of any problems that arise. Serve as a security escort. Confer with staff as a chosen event site to coordinate details.

CUSTOMER SERVICE REPRESENTATIVE

04/2013 - 06/2018
5 yrs 3 mos
Check to ensure that appropriate changes were made to resolve customers’ problems. Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Refer unresolved customer grievances to designated departments for further investigation.

Call Center Representative

01/2009 - 03/2013
4 yrs 3 mos
Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Refer unresolved customer grievances to designated departments for further investigation. Check to ensure that appropriate changes are made to resolve customers' problems.

Học vấn

Bachelor of Science (BS)
Bachelor of Science (BS). International Business
2016 - 2020