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NAIN COLUMNA
Media Manager
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NAIN COLUMNA

Media Manager
I am an adaptable college graduate (Bachelor of Science in International Business) from York College. During my academic career, I also managed to accrue nearly ten years of work experience. I had the privilege of working for Metro One Loss Prevention Services in a Supervisor/Management role in my free time, where I learned valuable professional skills such as customer communications, customer satisfaction, and conflict resolution. In both my academic and professional life, I have been consistently praised as hard-working by my professors and peers. Whether working on academic, extracurricular, or professional projects, I apply proven communication, management, and language skills.
METRO ONE LOSS PREVENTION SERVICES, Westbury, NY
York College
Dresden, Germany

职场能力评价

专业背景

  • 目前状态
  • 专业
    组织管理
  • 产业
  • 工作年资
    10 到 15 年 (2 到 4 年相关工作经验)
  • 管理经历
    我有管理 10~15 人的经验
  • 技能
    Good Communication Skills
    Conflict Resolution
    Critical Thinking
    Language Skills
    Persuasion
    Motivate
    Empathy
    Monitor Event Activities
    Ensure Compliance
    Microsoft Office
  • 语言能力
    English
    母语或双语
    Spanish
    母语或双语
    German
    中阶
  • 最高学历
    大学

求职偏好

  • 预期工作模式
    全职
    对远端工作有兴趣
  • 希望获得的职位
    SUPERVISOR
  • 期望的工作地点
  • 接案服务
    兼职接案者

工作经验

SUPERVISOR

2018年6月 - 2020年10月
2 年 5 个月
Recommend or implement measures to motivate employees and improve production methods, equipment performance, product quality, or efficiency. Confer with management or subordinates to resolve worker problems, complaints, or grievances. Keep records of employees’ attendance and hours worked.

CROWD MANAGEMENT

2017年8月 - 2019年9月
2 年 2 个月
Monitor event activities to ensure compliance with applicable regulations and laws, the satisfaction of participants, and resolutions of any problems that arise. Serve as a security escort. Confer with staff as a chosen event site to coordinate details.

CUSTOMER SERVICE REPRESENTATIVE

2013年4月 - 2018年6月
5 年 3 个月
Check to ensure that appropriate changes were made to resolve customers’ problems. Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Refer unresolved customer grievances to designated departments for further investigation.

Call Center Representative

2009年1月 - 2013年3月
4 年 3 个月
Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Refer unresolved customer grievances to designated departments for further investigation. Check to ensure that appropriate changes are made to resolve customers' problems.

学历

Bachelor of Science (BS)
Bachelor of Science (BS). International Business
2016 - 2020