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resti nurmala
Content Analyst Ops
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resti nurmala

Content Analyst Ops
I have 3 years experience as a content operation in 2 start up companies. With the skills I have, I have helped companies in the preparation of SOP Content Operations and also made improvements to the Hanbook QC Analyst to help companies provide solutions in the work step for employees.
Logo of the organization.
PT. Shopee International Indonesia
Mercu Buana University
Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia

Professional Background

  • Current status
  • Profession
  • Fields
  • Work experience
    2-4 years (1-2 years relevant)
  • Management
    None
  • Skills
    Coordinating
    Employee Performance
    Asset Management
    Power Point
    SmartSheet
    Logistics
    Microsoft Visio
    Microsoft Excel
    Microsoft Word
    Zendesk
    Listing
    sales force
  • Languages
    English
    Intermediate
  • Highest level of education

Job search preferences

  • Desired job type
    Full-time
    Interested in working remotely
  • Desired positions
    QC Analyst
  • Desired work locations
  • Freelance
    Non-freelancer

Work Experience

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Content Analyst Ops (QC)

5월 2021 - Present
1. Ensure that the products sold are in accordance with the provisions of the SOP 2. Analyze, and solve problems and issues related to the product or QC system 3. Working on projects related to product screening project category, star seller project, virtual goods sku project, drug project, ebook project review, etc.

Social Commerce

1월 2021 - 5월 2021
5 mos
1. Promoting JX logistics expedition services through whatsapp and social media 2. Responsible for integrating the logistics delivery of each client in various regions 3. Create a weekly report

Skilled Workers (Asset Management)

11월 2020 - 12월 2020
2 mos
1. Renaming the basic certificate of government goods/services 2. Coordinating and reporting work results to the LKPP office
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Trainer Content Ops

6월 2018 - 3월 2020
1 yr 10 mos
1. Make training materials and training schedules for new hires or existing 2. Update SOP content ops, including data entry team, QC & upload team, photo team, promo team, and MRO team 3. Create regular quizzes every month, as well as conduct evaluations 4. Monitor employee performance progress, as well as create KPI scoring

Education

Bachelor’s Degree
Economics and Business,HR Management
2014 - 2018