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盧譽心
資訊工程師
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盧譽心
資訊工程師
The only true wisdom is in knowing you know nothing. 唯一真正的智慧是知道自己一無所知。 - Socrates By failing to prepare, you are preparing to fail. 沒做好準備,那就準備失敗。 -Benjamin Franklin
豐華生物科技總公司
崑山科技大學 Kun Shan University
Tainan City, 台灣
Professional Background
Current status
Employed
Profession
System, Network Administrator
・
Technical Support
・
Database
Fields
Computer Networking
・
Information Services
Work experience
6-10 years (6-10 years relevant)
Management
None
Skills
Word
PowerPoint
Excel
Photoshop
專案管理
SQL Server
Windows Server
VMware vSphere
Hyper-V
Languages
English
・
Beginner
Chinese
・
Native or Bilingual
Highest level of education
Bachelor
Job search preferences
Desired job type
Full-time
・
Interested in working remotely
Desired positions
MIS IT人員
Desired work locations
Tainan City, Taiwan
Freelance
Non-freelancer
Work Experience
資訊工程師
豐華生物科技總公司
・
Full-time
Oct 2021
-
Present
Taiwan
1. 維護電腦系統效能,保持系統正常運作並進行除錯。 2. 記錄各系統維護及異動的相關資訊。 3. 負責軟、硬體及其他系統周邊裝置的安裝及維修。 4. 回報所維護之軟、硬體問題,並將問題交由技術人員處理。 5. 幫用戶端或作業員設定好電腦工作環境(如:應用軟體)。 6. 建立使用手冊及程序,並對使用者進行教育訓練。 7. 與操作員、使用者和管理階層溝通,評估系統修改及建立新系統的需求。 8. 弱電工程維護。 9. 網管設備維護。
資訊專員
萬通人力顧問股份有限公司
Dec 2020
-
Oct 2021
・
11 mos
1. ERP基本系統維護。 2. 行政作業(製作月報、彙整Key單)。 3. 軟硬體資訊整理及盤點
MIS人員
東豐交通股份有限公司
Feb 2019
-
Dec 2020
・
1 yr 11 mos
1. 維護電腦系統效能,保持系統正常運作並進行除錯。 2. 記錄各系統維護及異動的相關資訊。 3. 負責軟、硬體及其他系統周邊裝置的安裝及維修。 4. 回報所維護之軟、硬體問題,並將問題交由技術人員處理。 5. 幫用戶端或作業員設定好電腦工作環境(如:應用軟體)。 6. 建立使用手冊及程序,並對使用者進行教育訓練。 7. 與操作員、使用者和管理階層溝通,評估系統修改及建立新系統的需求。
資訊工程師
資通股份有限公司
Nov 2014
-
Oct 2017
・
3 yrs 0 mos
1. 維護電腦系統效能,保持系統正常運作並進行除錯。 2. 記錄各系統維護及異動的相關資訊。 3. 負責軟、硬體及其他系統周邊裝置的安裝及維修。 4. 回報所維護之軟、硬體問題,並將問題交由技術人員處理。 5. 幫用戶端或作業員設定好電腦工作環境(如:應用軟體)。 6. 建立使用手冊及程序,並對使用者進行教育訓練。 7. 與操作員、使用者和管理階層溝通,評估系統修改及建立新系統的需求。
資訊管理人員
康大資訊股份有限公司
Jun 2012
-
Sep 2014
・
2 yrs 4 mos
1. 確保客服功能正常運作並持續改善提升。 2. 接聽電話客服專線。 3. 處理客訴案件。 4. 幫助顧客解決問題。 5. 提供產品相關資訊及申辦資料流程協助。 6. 提供產品後續服務。 7. 記錄顧客來電內容。 8. 反應顧客需求至相關部門。 9. 透過與顧客互動過程中發現公司運作盲點與問題,積極提出改善建議。 10. 掌握環境變化與公司發展需求,主動豐富化客服功能的內涵。
Education
崑山科技大學 Kun Shan University
Bachelor’s Degree
・
資訊管理系
2022 - 2024
大仁科技大學
High School Diploma
・
資訊管理系
2006 - 2011
Licenses & Certifications
TQC 人工智慧應用與技術(進階級)
TQC企業人才技能認證
Credential ID: 132221100003380
Issued Nov 2022
・
No Expiration Date