Call Center Cover Letter: Examples & How-to Guide
Achieved a customer service rating of 97% Resolved 93% of customer issues, thereby reducing the caseload of the call center manager Earned the Employee Reward for the most phone calls answered in one shift (209) Over 4 years, I’ve honed my upselling techniques, conflict resolution skills, and phone etiquette, and never stop trying to better myself, both as an employee and as a person. I’m confident that my professionalism, great attention to detail, and ability to communicate clearly