Beyond IQ – The Power of Emotional Intelligence in the Workplace
to achieve shared goals. For example, a sales rep during negotiations could address client concerns and also build a rapport by understanding the client’s perspective, resulting in a successful partnership. Why is Emotional Intelligence Important in the Workplace? 1. Leadership Effectiveness High emotional intelligence in leadership is demonstrated by empathy and effective communication, and by creating a positive working environment. For instance, a manager who understands the emotional needs of their team can motivate and inspire them to achieve