and colleagues * Able to assist all departments concern to GM * Taking minutes in every single meeting * Accompanying GM for general inspection and making notes to all departments concerned for further follow up. * Arranging schedule and coordinate to HODs for departmental review * Doing coordination with Human resources department for all management events. Receptionist • Rama Beach Resort & Villas MayAugust 2014 | Badung, Bali Job description: * Handling guest check in/out * Giving hotel information to arrival guest * Cashiering * Handling walking guest * Doing upselling * Handling guest complaint * Handling guest request * Handling phone service * Handling guest message * Able to be guest relation officer
Customer Operation Specialist Alfred Systems Inc. | AugustJuly 2023 Collaborated with UX Design team on user interviews and design ideation. Wrote UX copy for app interfaces, errors, and marketing, ensuring clarity and engagement. Drove process optimization, achieving 50% faster Zendesk/ email response and a 40% rise in customer satisfaction. Offered technical customer support, using feedback to refine UX and enhance FAQs. Created training materials and guides, prioritizing user-friendly content. User Advocate & e-Commerce Specialist ZipX Taiwan Limited | NovemberAugust 2021 Refined customer support processes and materials, focusing on user interaction and support documentation.
Customer Relationship Management (CRM)
Multicultural Team Management
Zendesk Support
Thất nghiệp
・
Sẵn sàng phỏng vấn
Full-time / Quan tâm đến làm việc từ xa
6-10 năm
Brigham Young University - Hawaii
・
Communications, Digital Humanities , International Cultural Studies
2022 I led and managed the team in sales efforts. I opened and closed the store as well as handled cash transactions and bank deposits. Throughout my time here I was able to gain valuable knowledge or the sales industry specifically dealing in luxury items. I conducted interviews for new hires and trained new team members. I led team meetings and encouraged high sales and a quality customer experience. Server • Texas Roadhouse JanuaryAugust Education Western Governors University Educational SciencesSkills Communication Customer Relationship Management (CRM) Sales & Marketing Leadership Skills Digital Media Languages English — Native or Bilingual
Senior Customer Support Representative @PT Equdero Layanan Indonesia
・
2022 ~ 2024
Customer Support Lead
Trong vòng một tháng
Daniel Simamora Committed and achievement-driven professional with a wealth of experience in the realm of customer support and service. As a seasoned Senior Customer Support Representative, I consistently showcase a proven ability to deliver precise and timely support to both team leaders and agents, thereby ensuring the seamless achievement of organizational targets and performance objectives. My steadfast dedication to ethical procedures and professional judgment empowers me to meticulously identify and address client issues, fostering positive relationships and upholding the highest service standards. Within my capacity, I have played a pivotal role in cultivating a robust and
of media interviews, brand exposure, training of seed interviewees. 3.公司新聞稿及內部刊物、社群文案撰寫。 Writing corporate news release, internal publications, and community articles. 4.客戶關係管理 CRM 建立。 Establish customer relationship management. 5.國內外參獎資料規劃與提報。 Planning and reporting of domestic and international award information. 6.協助品牌活動規劃與執行(含社群經營) 。 Assist in brand campaign
Service Manager or Project Manager or Supply Chain Manager or Purchaser
Trong vòng một tháng
Steven I am an optimistic and proactive professional with strong communication and problem-solving skills, coupled with a focus on customer relationship management and goal achievement. My leadership and managerial prowess shine through my diverse workplace experiences. Business & Project Management Experience: 2 years as a Project Manager 2 years as a Sales Manager/Project Manager (ODM/OEM) 5 years as a Sales Manager/Project Manager (ESCO/IoT/Energy) Supply Chain Management Experience: 4 years as a Supply Chain Management Planner 2 years in Customs 3 years in Logistics Management Customer Service Management Experience
Word
PowerPoint
Excel
Đã có việc làm
・
Sẵn sàng phỏng vấn
Full-time / Quan tâm đến làm việc từ xa
4-6 năm
Yuan-Ze University
・
製造工程與經營管理系
Kế hoạch tuyển dụng đơn giản và hiệu quả nhất
Tìm kiếm 40k+ CV và chủ động liên hệ với ứng viên để đạt hiệu quả tuyển dụng cao hơn. Sự lựa chọn của hàng trăm công ty.