Anisya Riswanti Admin E-Commerce Saya lulusan Business Management & Marketing dengan pengalaman kerja sebagai Staff Administrasi Penjualan/E-Commerce selama 6 tahun marketplace yang digunakan seperti Shopee, Tokopedia, Lazada, Blibli, Bukalapak dan Akulaku, serta berpengalaman mengelola Toko Retail selama 1 tahun, terbiasa dengan melayani customer dan dapat menggunakan sistem Point Of Sales (POS), Intacs, Accurate Online dan Microsoft Office. Jakarta Utara, DKI Jakarta, Indonesia https://www.linkedin.com/in/anisya-riswanti/Pengalaman Kerja Admin E-Commerce dan Store Leader • PT Luby Abadi Mandiri MaretSeptember 2023 | Jakarta Utara, DKI Jakarta, Indonesia Mengelola

宣傳廣告及影片設計 3. Content creators 個人主頁優化及每週主打宣傳頁面設計 4. 公司企業形象 branding guideline 統整設定 Collaborating with South African Marketing and Customer Service teams to provide diverse content creation and audience engagement support, including social media material, newsletters, and video editing. INFLOWW (Remote) Marketing Visual Designer in Online CRM Systems Industry, Apr 2022 ~ Dec 2022 為當時即將推出的數位產品做SEO行

and operated Led the culinary direction and operations of Ninago Resto and Ketofy Cafe, two successful online culinary shops specializing in Javanese and keto-friendly fare, respectively. N inago Resto, a thriving online shop specializing in authentic Javanese dishes. Crafted and delivered fresh, delectable Javanese meals directly to customers through my online shop. Crafted innovative keto-friendly snacks and cakes, all optimized for online ordering and delivery. Managed all aspects of online customer service, ensuring seamless ordering, preparation, and delivery for a seamless customer experience. Provi ng comfort food can be guilt-free. Education

PT. VADS Indonesia JanuariDesember 2021 Indonesia, Jakarta Raya Evaluate and monitor daily the quality score agent. Customer Service e-mail so that the company's KPIs are maintained. Quality Assurance PT Mitracomm Ekasarana NovemberDesember 2021 Indonesia, Jakarta Raya Evaluate and monitor daily the quality score agent. Customer Service e-mail so that the company's KPIs are maintained. Quality Assurance PT Transcosmos Indonesia OktoberNovember 2020 Indonesia, Jakarta Raya Evaluate and monitor daily the quality score agent. Customer Service e-mail so that the company's KPIs are maintained. Customer Service Email PT Transcosmos

WNS Global Services Private Limited *Engaging and patient customer service professional with 1.6 years of experience in WNS Global Services. *Responding to all types of Customer inquiries in the UK with swift and best resolution with regards to their electricity and gas supply through emails. *Handling customer complaints and grievances. MaySeptember 2018 Senior Associate Operations Wipro Limited Handling queries of US customer, related to insurance and billing. Managing TAT and managing billing process of customer. EducationAptech Institute Bachelor in computer application Skills SAP Customer solutions Sales & Customer Service Languages English — Fluent Hindi — Fluent

connecting residents with trauma-informed care and substance-abuse-based programs. DecemberApril 2011 Sales Associate Gap Inc Attended sales conferences to improve relationship building and closing techniques Building a rapport with customers by offering friendly, knowledgeable, supportive customer service Created attractive merchandise displays with strategic product placement that pulled customers into the store and maximized purchases I gained in-depth knowledge of the company's product to provide reliable and trusted assistance to customers daily, helping them make informed decisions with purchases. Exceeding daily sales goals with cross-selling and upselling techniques. Providing exceptional customer service JuneAugust

bring the push the company forward with new ideas and great customer service. Work Experience Homeschool teacher • Homeschooling To create projects and curriculum every week for my neice with special needs to keep her focused by making school work fun. SeptemberJune 2021 Crew member • McDonald's To take customer orders and give back correct change, to clean and stock store for the new shift,and to give the best customer service possible. JanuaryNovember 2019 Crew member/supervisor • McDonald's To clean and stock the store to help train new employees on their positions to fix customer