Stacey Lalljee Information and Technology Professional • New York, US Stacey Lalljee serves as AVAYA, Inc.’s Corporate Account Manager of Legal Vertical and Business Services for Manhattan. Ms. Lalljee’s responsibilities with the telecommunications and business technology firm center on cultivating key executive client relationships and managing a revenue base of $32 million. She delivers results-driven business solutions involving contact centers, data/applications, and unified communications. Ms. Lalljee earned her Bachelor’s degrees in French and Telecommunications, as well as her Master’s degree in Information and Communication Sciences at Ball State

CHIEN NGUYEN Software Developer Ba Ria - Vung Tau, Vietnam With all my efforts and ability to explore and learn, I have gathered a lot of experience to improving the user experience for the software products I have participated in developing. Work Experience Software Developer • BR-VT Information and Communication Technology Institute JanuaryPresent - Improved functionalities and pipeline integration by designing and implementing cross-platform frameworks. - Traning and help new employees of company. - Ensured tight cooperation with other engineers, designers, and artists through active listening, systematic communication, and leadership skills. - Fixed bugs and problems across the entire projects

Salesforce.com . Responsible for consultative sales of online reputation management and SAAS solutions to SMB, and Enterprise level companies, as well as high net worth individuals. . Specialize in Online Reputation Management ORM strategy including Search Engine Optimization SEO and an array of social media and review site strategies to promote a positive image across the internet. . Accurately track, record, manage, and update customer information and communication within Salesforce.com CRM ReputationDefender provides online reputation management and Internet privacy protection to clients in more than 100 countries. .Manage, devel...

system hardware testing; including disk arrays,utilizing fiber and backup systems using VERITAS Backup to insure system stability and reliability, to Top-Notch Industry leaders. •Assisted with troubleshooting complex problems related to product design or manufacturing issues. Education Financed 100% of college education via scholarship Northwood University Computer ScienceSkills ⦁ Hardware/Software Upgrades ⦁ Configuration Management ⦁ Cost Analysis ⦁ Information Protection ⦁ Systems Analysis ⦁ Technical Support ⦁ Data Recovery ⦁ Software Installation ⦁ Performance Testing ⦁ Customer Service ⦁ Application Support ⦁ Hardware Diagnostics ⦁ Account Management ⦁ Customer Success Management ⦁ Windows Operating Systems (Win10 and Win11) ⦁ Product Troubleshooting ⦁ Antivirus Software ⦁ Microsoft Outlook ⦁ Hardware and Peripherals ⦁ Technical Documents Comprehension

proficiency in Python, Scala, Airflow for workflow management, Docker for containerization, and Linux shell scripting. I have led projects that improved client procurement efficiency by 15% and increased deployment rates by 60%, demonstrating my ability to leverage data insights to drive business improvements. With a Master's in Information Management and a Bachelor's in Economics, I possess a deep understanding of the data lifecycle, from mining and visualization to machine learning and statistical analysis, using tools like PowerBI, Seaborn, and Tableau. My specialized skills in Time Series Analysis and Machine Learning are complemented by practical experience

. Product Definition Define product specifications to meet business and commercial needs. Create marketing requirement analysis documents based on defined specifications. Prepare product specification sheets (Datasheets) based on defined specifications. Develop promotional materials for sales presentations. Define product strategies and long-term planning (product roadmap). Communication and Coordination Coordinate with internal software and hardware engineers to ensure the feasibility of the defined specifications. Communicate with domestic and international chip suppliers to ensure access to the latest information within their product lines. Coordinate between internal engineers and chip suppliers to find solutions to critical

18 yrs. Precinct Chair Training and Dev. Committee MarchMay 2016 Crafted materials in Power Point for live presentations. Presented two-hour training to leaders to empower them to do their jobs. Trained leaders in using software to find and track contacts and how to organize that information. Work Experience Teacher • Spring ISD AugMay 2023 Math Science Teacher Used Zoom to teach and lead instruction Used Microsoft Presentation Software for the creation of documents Trained teachers in best practices both formally to large groups and one on one Lead teams to accomplish tasks Used knowledge of