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On
4 到 6 年
6 到 10 年
10 到 15 年
15 年以上
Avatar of 翁宇函.
Avatar of 翁宇函.
曾任
Customer Operation Specialist @AlfredCamera 阿福管家
2021 ~ 2023
UI/UX Designer / Product Designer
一個月內
Customer Operation Specialist Alfred Systems Inc. | AugustJuly 2023 Collaborated with UX Design team on user interviews and design ideation. Wrote UX copy for app interfaces, errors, and marketing, ensuring clarity and engagement. Drove process optimization, achieving 50% faster Zendesk/ email response and a 40% rise in customer satisfaction. Offered technical customer support, using feedback to refine UX and enhance FAQs. Created training materials and guides, prioritizing user-friendly content. User Advocate & e-Commerce Specialist ZipX Taiwan Limited | NovemberAugust 2021 Refined customer support processes and materials, focusing on user interaction and support documentation.
Customer Relationship Management (CRM)
Multicultural Team Management
Zendesk Support
待业中
正在积极求职中
全职 / 对远端工作有兴趣
6 到 10 年
Brigham Young University - Hawaii
Communications, Digital Humanities , International Cultural Studies
Avatar of Douglas Yin.
Avatar of Douglas Yin.
曾任
Head of Business Operations @51Talk
2022 ~ 2024
Business Development, Product Manager, Project Management, Business Operations, Process Design
一個月內
with pre-study AI interactions to engage children, post-class AI reviews, and bonus mini-games like "Elf" to encourage learning. Start a business MUMUYA Collection Co., Ltd MayOct 2022 Taipei, Taiwan MUMUYA Collection is an eCommerce platform which is selling toiletries and perfume. Maintained focus on customer satisfaction and brand diversity, enhancing the shopping experience for buyers across multiple sectors Managed an eCommerce platform specializing in the sale of toiletries and perfume, offering a diverse range of brands. Oversaw multi-brand retail operations, facilitating customer access to various options, enabling comparison of prices, features, and
Management
Planning
Customer Relationship
待业中
正在积极求职中
全职 / 对远端工作有兴趣
6 到 10 年
City University of Hong Kong
Marketing
Avatar of the user.
Avatar of the user.
Deputy Project Manager @Jadard Technology Inc. (The subsidiary of Fitipower Integrated Technology Inc.)
2020 ~ 现在
PM/產品經理/專案管理
一個月內
cost analysis
excel
PowerPoint
就职中
正在积极求职中
全职 / 对远端工作有兴趣
6 到 10 年
NTNU
Optical electrical technology
Avatar of 蔡永軒 ShaneTsai.
Avatar of 蔡永軒 ShaneTsai.
曾任
客戶諮詢師 @忠訓國際股份有限公司
2023 ~ 2024
品牌宣傳及媒體公關人員、 行銷企劃人員、活動企劃人員、傳播媒體企劃人員
一個月內
of media interviews, brand exposure, training of seed interviewees. 3.公司新聞稿及內部刊物、社群文案撰寫。 Writing corporate news release, internal publications, and community articles. 4.客戶關係管理 CRM 建立。 Establish customer relationship management. 5.國內外參獎資料規劃與提報。 Planning and reporting of domestic and international award information. 6.協助品牌活動規劃與執行(含社群經營) 。 Assist in brand campaign
Word
ERP
Microsoft Office
待业中
正在积极求职中
全职 / 对远端工作有兴趣
6 到 10 年
臺北市立大學
環境教育與資源所
Avatar of 蔡文萱.
Avatar of 蔡文萱.
Sales Control Coordinator @Bosch Taiwan
2018 ~ 现在
Operation Specialist/Logistics Specialist
一個月內
蔡文萱 Emily Tsai Supply chain and Logistics planning/Process coordination and optimization • Taipei City • [email protected] Work Experience Work Experience Sales Control and Coordinate Specialist • Robert Bosch Taiwan Co. Ltd. JunePresent | Taipei city, Taiwan Achieved all OEM (Original Equipment Manufacture) delivery in time for mobility customers new model products during COVID-19 semiconductor shortage and allocationQ2) Standardized and optimized third-party warehouse working instruction for keeping service stability Strengthened customer relationship and reliability with stable and cooperated logistics service DHL import and export shipments handling Coordinated customer claims with replacement and reverse
就职中
正在积极求职中
全职 / 对远端工作有兴趣
10 到 15 年
Tunghai University
外國語文學系
Avatar of the user.
Avatar of the user.
Operation & Marketing Director / US & SEA Region @17LIVE Inc.
2021 ~ 现在
Marketing or Operation Manager / Director
一個月內
Marketing Communications
Marketing & PR
KOL Management
就职中
正在积极求职中
全职 / 对远端工作有兴趣
10 到 15 年
Birmingham City University
Events and Exhibition Management
Avatar of 王中敬.
Avatar of 王中敬.
Pre-Sales @拼起科技(智影顧問)
2022 ~ 现在
Customer Success Manager
一個月內
王中敬 Work as Customer Success Manager & Pre-sales at PIMQ, responsible for corporate clients service, from software pre-sales to achieving customer objectives. Possess extensive experience in the entire process, including but not limited to aligning both parties on project goals, project planning, quoting and contracting, system implementation, consultancy guidance, post-sales service, customer relationship maintenance, system requirement management, and software feature planning. Currently surveied more than 50 factories, successfully completing transactions with over 10 signed contracts. Also responsible for maintaining key strategic partner relationships. Taoyuan City, Taiwan 工作經歷 Pre-Sales
Customer Relationship Management
Proposal and presentation skills
Strategic Planning
就职中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
National Taiwan University of Science and Technology
Department of Mechanical Engineering
Avatar of the user.
Avatar of the user.
曾任
Leader of APAC @FurniturePros Logistics Solutions Inc.
2022 ~ 2023
VP of Operations
一個月內
Communication
Management Team
Innovation Management
待业中
正在积极求职中
全职 / 对远端工作有兴趣
10 到 15 年
逢甲大學 Feng Chia University
科技管理研究所
Avatar of Jessie C.
Avatar of Jessie C.
曾任
國定古蹟菸酒專賣局 修復再利用計畫 專案助理 @社團法人台灣歷史資源經理學會
2021 ~ 2021
PM/產品經理/專案管理
一個月內
卻不失重心,真摯優雅的專案經理。 學歷 私立東海大學 外國文學與語文學系 SepJune2012 國立台南女中 普通科 SepJune2008 技能 Project Completion & Management Sales Service & Management Customer Relationship Maintain 語言 Chinese - Native Madarin Chinese - Native English - Professional ( Toeic工作經歷 2021/7-2021/9 國定古蹟菸酒專賣局 修復再利用計畫 專案助理 社團法人台灣歷
Microsoft Office
Google Drive
Communication
待业中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
私立東海大學
Foreign Literature and Language
Avatar of Alex Yu.
Avatar of Alex Yu.
Product Manager @Linker Vision
2023 ~ 现在
PM/產品經理/專案管理
一個月內
working independently and collaboratively in a team environment. Self-motivated, with a strong sense of personal responsibility. AugFeb 2023 CPO & CO-FOUNDER Media.app Co., Ltd, Design business model, go-to-market strategy, industry study, and fundraising. 0 -> 1million valuation Product planning, business development, and customer relationship maintenance 24 Merchants, 6 IPs. NFT generation and 3D modeling Web 3.0, Metaverse, NFT-related consultant. OctFeb 2021 Project Engineer Acer Studying cutting-edge AI/DL skills to implement on a medical AI project. 92% accuracy on glaucoma CDR detection. Familiar
Business Development
Deep Learning
PYTHON
就职中
目前会考虑了解新的机会
全职 / 对远端工作有兴趣
4 到 6 年
國立台灣科技大學 National Taiwan University of Science and Technology
電機工程

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职场能力评价定义

专业技能
该领域中具备哪些专业能力(例如熟悉 SEO 操作,且会使用相关工具)。
问题解决能力
能洞察、分析问题,并拟定方案有效解决问题。
变通能力
遇到突发事件能冷静应对,并随时调整专案、客户、技术的相对优先序。
沟通能力
有效传达个人想法,且愿意倾听他人意见并给予反馈。
时间管理能力
了解工作项目的优先顺序,有效运用时间,准时完成工作内容。
团队合作能力
具有向心力与团队责任感,愿意倾听他人意见并主动沟通协调。
领导力
专注于团队发展,有效引领团队采取行动,达成共同目标。
半年內
Field Application Engineer
Technoprobe
2020 ~ 现在
Hsinchu County, 台灣
专业背景
目前状态
求职阶段
专业
技术客服工程师
产业
工作年资
2 到 4 年
管理经历
我有管理 1~5 人的经验
技能
Probe card anomaly analysis
troubleshooting and improvement
Probe card PM&I/OQC
Word
Pdf
语言能力
English
中阶
Chinese
母语或双语
求职偏好
希望获得的职位
预期工作模式
全职
期望的工作地点
远端工作意愿
对远端工作有兴趣
接案服务
是,我目前是全职接案者
学历
学校
Minghsin University of Science and Technology(MUST)
主修科系
Computer Science and Information Engineering
列印

Peng,Tzu-Chien


SELF INTRODUCTION

I am a very experienced Probe card field application engineer who has ability to solve problems, analyze problems, and pursue progress, eager to improve work efficiency. 

  Hsinchu County, Taiwan    

EXPERIENCE

Jun 2023 - Present

Field Application Engineer

FormFactor Tech.

1.Probe Card product abnormality analysis, recording and on-site maintenance.

2. Understand the usage status of client products and discuss improvements internally.

3. Investigation and reporting of industry-related information.

4. New product introduction, analysis and verification.

5. Project Leader.

Jul 2021 - May 2022

Field Application Engineer

Technoprobe Tech.

1.Customer relationship maintenance and customer complaint handling.
2.Probe card product status tracking and reporting.
3.Probe card product technical consultation and on-site troubleshooting.
4.Report regional requirement and update to product division.

Jul 2019 - Jul 2021

Field Application Engineer

WinWay Tech.

1.On-site support at Amkor-T1(Korea) for 1 year.
2.Support abnormal maintenance of client vertical probe card
3. Record product abnormal conditions, inspection results and maintenance procedures
4. Grasp the abnormal situation of the client product and discuss improvement with the internal

學歷

Minghsin University of Science and Technology(MUST)

Computer Science and Information Engineering

2015 - 2019

技能


  • Probe card anomaly analysis
  • troubleshooting and improvement
  • Probe card PM&I/OQC
  • Word
  • Pdf

語言


  • English — intermediate  
  • Chinese — Native language   
简历
个人档案

Peng,Tzu-Chien


SELF INTRODUCTION

I am a very experienced Probe card field application engineer who has ability to solve problems, analyze problems, and pursue progress, eager to improve work efficiency. 

  Hsinchu County, Taiwan    

EXPERIENCE

Jun 2023 - Present

Field Application Engineer

FormFactor Tech.

1.Probe Card product abnormality analysis, recording and on-site maintenance.

2. Understand the usage status of client products and discuss improvements internally.

3. Investigation and reporting of industry-related information.

4. New product introduction, analysis and verification.

5. Project Leader.

Jul 2021 - May 2022

Field Application Engineer

Technoprobe Tech.

1.Customer relationship maintenance and customer complaint handling.
2.Probe card product status tracking and reporting.
3.Probe card product technical consultation and on-site troubleshooting.
4.Report regional requirement and update to product division.

Jul 2019 - Jul 2021

Field Application Engineer

WinWay Tech.

1.On-site support at Amkor-T1(Korea) for 1 year.
2.Support abnormal maintenance of client vertical probe card
3. Record product abnormal conditions, inspection results and maintenance procedures
4. Grasp the abnormal situation of the client product and discuss improvement with the internal

學歷

Minghsin University of Science and Technology(MUST)

Computer Science and Information Engineering

2015 - 2019

技能


  • Probe card anomaly analysis
  • troubleshooting and improvement
  • Probe card PM&I/OQC
  • Word
  • Pdf

語言


  • English — intermediate  
  • Chinese — Native language