CakeResume Talent Search

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4〜6年
6〜10年
10〜15年
15年以上
Avatar of 廖昱程.
Avatar of 廖昱程.
Customer Engineer @iKala 愛卡拉互動媒體股份有限公司
2022 ~ 現在
2ヶ月以内
in Taiwan and it was released in September•Performed analysis and in-depth reviews of virtual assistants to improve product and troubleshooting. •This AI solution deals with 250/day on average and around 1200/day customers for the peak season by 5 virtual assistants behind the customer service department, which could make at least NTD 1.5 million per month and reduce 20% customer complaints. •Worked with the management team to do market research, identify customer demand, product/solution landing, and finish 5 POC. •Responsible for ELK stack, back-end system, and pre
nlp machine learning
+python
AI & Machine Learning
就職中
フルタイム
4〜6年
國立中央大學
認知與神經科學所
Avatar of Evan.
Avatar of Evan.
Senior Quality Assurance Test Engineer @Wipro
2022 ~ 現在
Project Lead / Tech Lead / Team Lead / Technical Manager
1ヶ月以内
every location has been localized. Text and Bug report:When Find any text translate incorrect or system bugs, it needs to be report completely and correctly. Translate:If games new build coming with new words I will translate to Traditional or Simplified Chinese. Sales Assistant Sports Direct SeptemberDecember 2020Taipei, Taiwan Product sale:Giving customers suggestion when they need another size or different function shoes and clothes, ensure products are customers need and want. Tidy item:Make sure all the items are tidy, clean and arrangement correctly. Customer service & Till:Serve customers want ...
Communication
Management Team
Leadership
就職中
就職希望
フルタイム / リモートワークに興味あり
4〜6年
Chaoyang University of Technology
Parks, Recreation and Leisure Studies
Avatar of Alex Lu.
Avatar of Alex Lu.
Election Campaign Consultant for City councilor @61 Lab PR Marketing Co. Ltd.
2022 ~ 2022
CMO or Marketing Manager
1ヶ月以内
Sales Development | Marketing Communications | Administrations Promiseland Resort & Lagoon 理想大地渡假飯店 十二月在職中 Taipei, Taiwan Job Description 1. BU head 2. Business strategy, organization and budgeting. 3. Advertising and media plan, PR & Event marketing 4. Membership, Customer service 5. Digital marketing (online, social media, O2O marketing ) 6. Sales development and management (TA, OTA, Direct sales...etc.) 6. Daily operation management 7. Leasing, Band and tenant acquisition for Department store Marketing Director Miramar Entertainment Park 六月二月
Word
PowerPoint
Communication
就職中
フルタイム / リモートワークに興味あり
15年以上
天主教輔仁大學 FU JEN CATHOLIC UNIVERSITY
織品服裝學系
Avatar of the user.
Avatar of the user.
Project Manager Technical Support @BenQ Corporation
2019 ~ 現在
Pre-sales/Technical Support
1ヶ月以内
Educational Training
Customer Service
Troubleshooting
就職中
フルタイム / リモートワークに興味あり
6〜10年
Fu Jen Catholic University
English Language and Literature
Avatar of the user.
Avatar of the user.
新創產品經理 @家登精密工業股份有限公司
2020 ~ 2023
資深業務人員 / 商業拓展 / 客戶經理
1ヶ月以内
Word
Outlook
Excel
就職中
就職を希望していません
フルタイム / リモートワークに興味あり
4〜6年
景文科技大學(Jinwen University of Science and Technology)
應用英語系(主修)/旅館管理系(輔系)
Avatar of Muhammad Rizky Asyari.
Avatar of Muhammad Rizky Asyari.
Software Development Engineer in Test @PT Astra Welab Digital Arta (Maucash)
2023 ~ 現在
Quality Assurance Engineer
1ヶ月以内
banking flow. Manage and team collaborate, Using many tools in Project Management and Test Case Management. Implemented Automated Testing. Able to work under pressure. Experience Software Development Engineer in Test • PT Astra Welab Digital Arta ( Maucash ) JuliPresent | Jakarta, Indonesia - Agile SDLC, do backlog refinement, sprint planning, daily stand-up, sprint review, and retrospective. - Manual and Automation test. - Implementation Automation Testing using BDD Cucumber in Katalon Studio. - Test finance service, customer underwriting index, payment integration (BCA, BNI, and Permata Direct), payment gateway(FasPay and Nicepay), Pefindo, and KYC checking. - Microservice test with Postman
Troubleshooting
Software Development
Automation Testing
就職中
就職希望
フルタイム / リモートワークに興味あり
4〜6年
Universitas Islam Negeri Sultan Syarif Kasim Riau
Teknik Software Komputer
Avatar of the user.
Avatar of the user.
Kepala Toko @CV. Viera Oleh Oleh
2023 ~ 現在
STORE MANAGER
1ヶ月以内
Word
PowerPoint
Excel
就職中
面接の用意ができています
フルタイム / リモートワークに興味あり
6〜10年
Universitas Medan Area
Akuntansi
Avatar of Iris Chen 陳彥羽.
Avatar of Iris Chen 陳彥羽.
Media Planning Assistant Manager @DAC_台灣迪艾思股份有限公司
2023 ~ 現在
Account Manager
1ヶ月以内
Iris Chen 陳彥羽 Account Manager Experienced digital marketer with a proven track record in project management and cross-functional collaboration. Skilled in strategic planning, communication, and execution, ensuring timely delivery of results. Detail-oriented and adaptable team player with a strong problem-solving mindset. Taipei, [email protected] Work Experience JanApr 2024 Assistant Manager D.A.Consortium Inc. Led a team of four from planning to implementation. Facilitated cross-functional communication for account performance and team coordination, ensuring timely delivery of results. Managed client service, media planning, account
Word
Excel
PowerPoint
就職中
面接の用意ができています
フルタイム / リモートワークに興味なし
4〜6年
National Taiwan University
Bachelor
Avatar of Henry Lee.
Avatar of Henry Lee.
Software Engineer II @Paypal
2021 ~ 現在
Software Engineer / Backend Engineer
6ヶ月以内
Henry Lee Software Engineer II at Paypal [email protected] Austin, TXExperience NovPresent Austin, TX Software Engineer II Paypal - Developed and maintained currency rate caching system in Java, utilizing Oracle DB, and Redis, efficiently handling over 750,000 transactions daily. - Enhanced the efficiency of the rate update mechanism by strategically decreasing the frequency of updates for seldom-utilized currencies, resulting in a 15% improvement in system load distribution. - Automated contract setup crucial processes, effectively reducing average processing times by 1 hour and enhancing customer satisfaction. - Managed and resolved production issues in days, ensuring optimal system
Java
API Development
SQL
就職中
就職希望
フルタイム / リモートワークに興味あり
4〜6年
Georgia Institute of Technology
Computer Science
Avatar of Jordan Smith.
Avatar of Jordan Smith.
Technical Support Specialist @Integrity Marketing Group LLC
2022 ~ 2023
Senior Technical Support
1ヶ月以内
. Currently working with Information Technology Services & Senior IT Support. Experience in Database Management, Senior Technical and Administrative Support, Account Management, High Level End-user support & Business Application Communications. Currently an IT specialist that has experience in a dynamic, fast-paced environment. I have provided white glove services over the phone, through email and in person. Responsible for ensuring excellent customer satisfaction in every step of a problem to find it's resolution. I am a person who strives for maximum efficiency while ensuring satisfaction amongst customers/clients while continuing to meet deadlines with
就職中
就職希望
リモートワークに興味あり
6〜10年
The University of Texas at Arlington
Management Information Systems, General

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UI designer -UX
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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
1年以内
Vendor Service Experience Specialist
Logo of foodpanda.
foodpanda
2021 ~ 現在
Taipei, 台灣
Professional Background
現在の状況
就職中
求人検索の進捗
Professions
Enterprise Sales
Fields of Employment
ソフトウェア
職務経験
6〜10年の職務経験(1年未満関連)
Management
なし
スキル
Cooperation
Negotiation
Customer Requirements
Business Management
Crisis Management
operations
International Business
International Trade
International Trade Law
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Marketing
Selling Skills
Communication
Positive Attitude
言語
English
ビジネスレベル
Chinese
ネイティブまたはバイリンガル
Job search preferences
希望のポジション
Customer Success / Marketing Specialist / Account Executive / Operation / Community
求人タイプ
フルタイム
希望の勤務地
Taipei, 台灣
リモートワーク
リモートワークに興味あり
Freelance
いいえ。
学歴
学校
National Taipei University of Business
専攻
Law and Negotiation for Global Trade
印刷

                  

羅郁晴 

Yu-Qing Luo (Bella)

  Taipei City, Taiwan

I am an open-minded, proactive person, interested in new technologies and things I don't understand. I like to communicate with different people because it expands the way I see things.    
                                                          

Phone Number: 0988635558
e-mail: [email protected]                                                 

  https://www.linkedin.com/in/bella-luo-15aa41205/ 

Work Experience

Vendor Experience Service Specialist  •  foodpanda

December 2021 - Present

Communicate with different departments to meet customers' needs.
Manage multiple programs:

1. Optimize the procedure of vendor onboarding guidebooks.
2. Solve and prevent communication issues between sales and vendors.
3. Co-work with finance, growth management, sales teams to develop accounts receivable plans.

Maintain relationships between the company and vendors.


Administration Assistant (Part-time/ Intern)  •  Appier Inc.

February 2020 - November 2021

Improved routine processes to achieve efficiency, organizing asset numbering with Microsoft Word instead of copy and paste.
Assisted in the execution of important meetings and large-scale events and on-site management.
Inter-departmental communication and coordination
Maintained daily administration operations.
Face-to-face/online and telephone reception, communicating with colleagues and customers around the world, and providing solutions.
Dealt with emergency situations and solved temporary situations in the event.

Copywriter (Part-time)  •  National Taiwan Normal University

June 2018 - September 2019

Edited materials for English online learning projects.
Chose suitable study materials for students of different levels.
Made English listening, reading slides, and testing questions.

English Teacher (Part-time)  •  JianZhong cram school

June 2017 - September 2019

Taught elementary school students the "General English Proficiency Test".
Taught English in summer camp.
Selected English reading materials.
Made teaching materials.

Salesperson/ Cashier (Part-time)  •  特力集團 Test Rite International Co.

March 2013 - May 2017

Sold and explained products to customers, promoted seasonal items to increase the selling numbers.
Managed warehouse goods.
Solved customer complaints and provided after-sales service.

Education

National Taipei University of Business

Law and Negotiation for Global Trade

Thesis topic: "An Observation on the Consumer Shopping Behaviors and Marketing Problems based on AI Data."

Supervisor: Prof. Lee, Chi-Lin/ Prof. Chen, Wei-Ling

The purpose of this research is to understand how artificial intelligence can assist e-marketers in the competitive e-commerce environment. Unlike traditional marketing and management, with the development of technology, the commercial industry is using it to achieve the goal of maximizing profits.

      Trade Agreements and International Negotiations Module
      
Business Bargaining and Contract Management Module

2019 - 2021

National Taipei University of Business

Applied Foreign Languages

      Business Management Module

2016 - 2019

Expertise


  • Cooperation
  • Negotiation
  • Customer Requirements
  • Business Management
  • Crisis Management
  • Operations
  • International Business
  • International Trade
  • International Trade Law
  • Microsoft Excel
  • Microsoft Word
  • Microsoft PowerPoint
  • Marketing
  • Selling Skills
  • Communication

Language


  • English — Fluent
  • Chinese — Native
Resume
プロフィール

                  

羅郁晴 

Yu-Qing Luo (Bella)

  Taipei City, Taiwan

I am an open-minded, proactive person, interested in new technologies and things I don't understand. I like to communicate with different people because it expands the way I see things.    
                                                          

Phone Number: 0988635558
e-mail: [email protected]                                                 

  https://www.linkedin.com/in/bella-luo-15aa41205/ 

Work Experience

Vendor Experience Service Specialist  •  foodpanda

December 2021 - Present

Communicate with different departments to meet customers' needs.
Manage multiple programs:

1. Optimize the procedure of vendor onboarding guidebooks.
2. Solve and prevent communication issues between sales and vendors.
3. Co-work with finance, growth management, sales teams to develop accounts receivable plans.

Maintain relationships between the company and vendors.


Administration Assistant (Part-time/ Intern)  •  Appier Inc.

February 2020 - November 2021

Improved routine processes to achieve efficiency, organizing asset numbering with Microsoft Word instead of copy and paste.
Assisted in the execution of important meetings and large-scale events and on-site management.
Inter-departmental communication and coordination
Maintained daily administration operations.
Face-to-face/online and telephone reception, communicating with colleagues and customers around the world, and providing solutions.
Dealt with emergency situations and solved temporary situations in the event.

Copywriter (Part-time)  •  National Taiwan Normal University

June 2018 - September 2019

Edited materials for English online learning projects.
Chose suitable study materials for students of different levels.
Made English listening, reading slides, and testing questions.

English Teacher (Part-time)  •  JianZhong cram school

June 2017 - September 2019

Taught elementary school students the "General English Proficiency Test".
Taught English in summer camp.
Selected English reading materials.
Made teaching materials.

Salesperson/ Cashier (Part-time)  •  特力集團 Test Rite International Co.

March 2013 - May 2017

Sold and explained products to customers, promoted seasonal items to increase the selling numbers.
Managed warehouse goods.
Solved customer complaints and provided after-sales service.

Education

National Taipei University of Business

Law and Negotiation for Global Trade

Thesis topic: "An Observation on the Consumer Shopping Behaviors and Marketing Problems based on AI Data."

Supervisor: Prof. Lee, Chi-Lin/ Prof. Chen, Wei-Ling

The purpose of this research is to understand how artificial intelligence can assist e-marketers in the competitive e-commerce environment. Unlike traditional marketing and management, with the development of technology, the commercial industry is using it to achieve the goal of maximizing profits.

      Trade Agreements and International Negotiations Module
      
Business Bargaining and Contract Management Module

2019 - 2021

National Taipei University of Business

Applied Foreign Languages

      Business Management Module

2016 - 2019

Expertise


  • Cooperation
  • Negotiation
  • Customer Requirements
  • Business Management
  • Crisis Management
  • Operations
  • International Business
  • International Trade
  • International Trade Law
  • Microsoft Excel
  • Microsoft Word
  • Microsoft PowerPoint
  • Marketing
  • Selling Skills
  • Communication

Language


  • English — Fluent
  • Chinese — Native