Australia Education Consultant  

• Responsibilities
• Conducting researches for university, workforce, employment rate, and salary in AU
• Competitor analysis, popular degree analysis, and industries analysis 
• Long-term customer relation maintenance (coordinate and communication on the daily issue, follow up on customer satisfaction, and handling complaints) 
• Event management for seminars, workshops, and student recruitment days 
• Revising application documents includes a personal statement, CV, resume, and genuine temporary entry statement for AU visa
• Contact window between universities and the company
  
• Achievements
• Awarded QEAC certificate and conduct the first consultation in 2 months which is faster than the average 
• Maintain 80% conversion rate before the COVID-19 when the average conversion rate is 60% 
• Assigned as company representative to attend University of Melbourne education training
  

Marketing and Event Planning Specialist

Mar. 2020 - now｜Stanley English｜Taipei, Taiwan

• Responsibilities
• Marketing (competitor researches and analysis, assist on branding, public relation, and marketing campaign, cooperation with cyber celebrities and bloggers, yearly activities planning and conducting) 
• Social media management (content creating and writing for official website, Instagram and Facebook, Line@ management) 
• Human resource management (teachers recruitment, assist on course construction, coordinator for English teacher and Taiwan staff, B2B cooperation and development)
  
• Achievements
• Achieve first full class 
• To grow ten times more followers to 1000 followers on Instagram in the first month, which becomes our main customer channel. We have built 30,000 followers and continually gains 5% daily.
  

Outbound Meeting and Incentive Travel Specialist

Jul. 2018 - Feb. 2019｜Lion Travel|Taipei, Taiwan

• Responsibilities
• B2B Cold-calling 
• Project Planning on customized larges outbound incentive travel (people from 500 to 900 or above) 
• Early-stage control and planning (enterprise bidding, proposal briefing, and presentation, budget planning, propaganda editing, event planning, concept creating) 
• Middle stage contact window and executing (customized itinerary planning, coordinator between customer, outbound local supplier and cross-department communication, contact window for outbound suppliers includes transportation, accommodation, and catering) 
• On-site Management (crew and time management, emergency and crisis handling and tour leader administration to make sure thing goes as planned) 
• Late-stage following (CRM, benefit assessment, entry-level accounting management, maintain a long-standing relationship with suppliers)
  
• Achievements
• Successful referral Starflyer Airline Company operates with Lion and travel and development new travel products. 
• Newbie top sales 

Ground Staff Intern

Jan. 2018 - Mar. 2018｜StarFlyer｜Kitakyushu, Japan 

• Responsibilities
  
• Marketing (official website content editing and interpreting and Chinese slogan 
• Aerodrome service for non-Japanese customers
• Achievements
• Proposed a Taiwan-Japan travel plan to the Kitakyushu Tourism Bureau of Japan, which was successfully exposed in four local newspapers and a TV station in Kitakyushu, and was invited as a representative of Taiwan to meet with the mayor of Kitakyushu.
  

International Toursim Management 

Sep. 2014 - Jun. 2018｜Tamkang University｜Yilan, Taiwan

Full-founded Exchange Student in Finland 

Exchange Student in United States

Jul. 2011 - Jun. 2012｜Cy-Lakes High School｜Texas, USA

Representative of Taiwan in International Meeting and Exchange Program

Nov. 2018｜Youth Development Administration｜Taiwan

Cultural exchanging, discuss youth developments, and public affairs participation with global representatives

Interpreter and Front Desk in 13th ACOMS

Nov. 2018｜Asian Congress on Oral and Maxillofacial Surgery, ACOMS｜Taiwan

Assisting guest check-in, interpreting, speeches process and on-site flow planning 

Russia English Assistant

Jul. 2014 - Aug. 2014｜Summer Science Youth Camp｜Volgograd, Russia

Planning for English course structure, evening party, and Taiwan-Russia cultural exchange activities 

Volunteer in Nepal

Jan. 2015 - Feb. 2015｜Waker Group｜Nepal

English course structuring and syllabus planning