Chloe

Sales Operations specialist

  New Taipei, Banqiao District, New Taipei City, Taiwan

1.Bottega Veneta (2017/11-2019/02)

-Operation assistant

- Coordinate with various office departments to ensure a smooth operation of all Taiwan stores.
- Manage regular store supplies order and follow up
- Assist in Weekly & Quarterly Report
- Support Aftersales services in the region
- Provide support on store openings, renovations and special store events
- Assist in operational requests, staff uniforms, corporate stationeries and packaging management
- Provide administrative support to store operations team'such as, invoice checking & payment follow-up
- Source vendor and review quotation for store related activities e.g. retail staff uniform cleaning

2.LOREAL (2019.12-2021.11)

-Business development assistant

- Takes responsibility for the administrative and organizational follow-up of the Marketing team's activities.
- Takes care of all administrative and technical assistance : calendar management, reception of calls, organization of business travel, entering receipts for expenses, processing mail, preparing responses, orders for office equipment, etc.
- Plans the organization of departmental meetings and the coordination of major events (sales conferences, area visits, international meetings, plans, prospective, etc.) .
- Draws up purchase orders, monitors budget and expenditure.
- Draws up and maintains presentation files with updated marketing data.
- Consolidate marketing calendar and update sales progress report against market data
- Coordinates the arrival of new employees (transfer files, FIT course planning, IT and telephone requests, etc.) .
- Connects various departments / people (Sales, Merchandising, PR, Training, etc.) .
- Communicates with external service providers (market research, advertising agencies, media buying agencies, etc.) .
- Circulates marketing information within the department (magazines, files, etc.) .
- Participates in competitive intelligence (purchase of competing products, press cuttings, etc.) .
- Assist Marketing team's and Warehouse execution (product packaging processing, Chinese label and brochure design, product transfer, etc.)

3.Brown-Forman
- Supporting the sales team with key planning and operations tasks to support the overall objective of the business
- Organizing data
- Provide pricing and contract support by providing the sales team with high-quality and competitive proposals
- Monitoring and analyzing key sales and business performance indicators
- Active participation in office management, including handling general clerical tasks
- Organize and prepare meeting schedules for various departments
- Ensure meeting spaces are properly requisitioned ahead of schedule
- Manage office equipment and supplies, and ordering new equipment and supplies as needed
- Work collaboratively with other departments to help solve clerical issues
- Offer assistance to accounting department to provide manage invoices, payments, and receipts
- Represent department managers or other senior-level officers in meetings, including taking notes and recordings as needed
- Salesforce training for sales team.
- Data analytical skills (including but not limit to data mining, coding, data analysis by using Excel, etc).
- Work closely with sales & account owners to support business request and review account’s target, forecast.
- To support and maintain the Salesforce for Sales Cloud
- To handle all of administrative functions including user account maintenance, reports and dashboards, schedules, and data integration.
- To work with executive managements & users to review business requirements and provide the Salesforce solution and processes improvement.