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4-6 years
6-10 years
10-15 years
More than 15 years
Past
Team Leader @TaskUs 美商泰優股份有限公司台灣分公司2018 ~ Present
・
Team Leader
Within two months
schedule training sessions. Conducting workshops, training sessions and performance improvement plan etc. Updating and delivering CS case handling procedure, service spiel development. Reporting to client regarding CS procedure clarification. Collaborating and clarifying with on-site trainers to mitigate the gap with regard to service procedures and product knowledge. Quality assurance by monitoring and evaluating individual performance of Mandarin-speaking agents handling Email/Voice/Live Chat channels. Collaborating with Team Lead and QA for KPI management and improvement (CSAT/QA/FCR/SLA/AHT). Conversation Skill facilitation and supervision
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
淡江大學 Tamkang University
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法文
Casino @PAGCOR (Philippine Amusement and Gaming Corporation)2017 ~ Present
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Casino Security or Table Games Dealer
Within two months
regulations regarding age verification and intoxication levels. Vip Usher/Porter • Uniprom inc. (Araneta Coliseum) SeptemberMayMonths) Promoted a welcoming atmosphere by greeting guests warmly upon arrival and providing helpful information about the event. Received consistent positive feedback from supervisors for exemplary performance in ushering duties. Exhibited excellent problem-solving skills when faced with unexpected challenges or last-minute changes during events. Consistently met punctuality requirements, arriving on time for shifts and ensuring readiness to perform all ushering duties effectively. Callcenter Agent • Convergys OctoberFebruaryMonths ) Offered comprehensive product knowledge to customers, empowering the...
Employed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
Lyceum of the Philippines University
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BACHELOR OF SCIENCE HOTEL AND RESTAURANT MANAGEMENT
Senior Medical Representative PN and EN nutrition team @PT. Otsuka Indonesia2018 ~ Present
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Senior Medical Representative
Within three months
Muh Arsan S.Farm Senior Medical Representative Makassar, Makassar City, South Sulawesi, Indonesia Able to work in a team or individually, responsible and trustworthy has experience and knowledge in the pharmaceutical industry as a medical representative at Pt. Otsuka Indonesia (Parenteral and Enteral Nutrition team) and has good data analysis, communication and product knowledge skills. Pengalaman Kerja Senior Medical Representative PN and EN nutrition team • PT. Otsuka Indonesia JanuariPresent 1. Provide education related to products so that later the product is used properly by customers. Especially in the use of Parenteral and Enteral Nutrition
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
Universitas Pancasakti Makassar
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Farmasi
Manufacturing Assistant @Benchmark2016 ~ 2019
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Supply Chain, Logistik, Warehouse, PPIC, Expor Impor, Planning, Keselamatan dan Kesehatan Kerja
Within three months
MD DILDAR HOSEN In charge (Warehouse) Dhaka, Bangladesh Results-oriented warehouse In charge with seven years of experience in manufacturing and warehouse environments. Motivated professional with strengths in supervising employees. Adept in employee relations, and inventory organization. Prepared, organized, and trained in product knowledge and store regulations. Work Experience In Charge • Wellness ventures Ltd JulyPresent * Hired, trained, and developed employees for various positions throughout the store. * Created and administered semi-annual performance reviews to a team of 15 employees. * Oversaw merchandising standards during new product launches. * Supervising use of specialized storage, such as
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
Chittagong Polytechnic Institute
・
Electrical
Past
CRM ( Customer Relationship Management) @PT. Wahanaartha Ritelindo(Honda)2023 ~ Present
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Administrative, Administrasi, Administrasi Specialist, Administration, Administration Office, Staff Administrasi, Data Entry, Data Clerk, Data Entry Specialist, Data Clerk Specialist, Front Office Staff, Front Office Specialist
Within one month
dengan promo yang ditawarkan untuk meningkatkan penjualan atau unit entry serta meningkatkan konsumen loyal di dealer. membuat materi promo baik melalui brosur, gambar atau video promosi MARKETING OFFICER PT WAHANA MAKMUR SEJATI NovemberApril 2023 Jakarta Pusat, DKI Jakarta Melakukan penjualan produk perusahaan dengan memanfaatkan media digital. Pemahaman terhadap product knowledge dari produk yang dijual. memberikan pelayan terbaik atas apa yang dibutuhkan oleh customer. Menjaga kepercayaan konsumen terhadap perusahaan. Meningkatkan pendapatan perusahaan dengan menawarkan produk perusahaan kepada calon customer. Pendidikan BINA SARANA INFORMATIKA management informatika •Mampu melakukan analisa kebutuhan bisnis untuk mengembangkan bisnis dibidang teknologi
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
BINA SARANA INFORMATIKA
・
management informatika
Past
Product Manager @Neousys Technology 宸曜科技2018 ~ 2023
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後端工程師
Within one month
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立台灣大學（National Taiwan University）
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Electrical Engineering 電機工程學系Product Support Marketing @PT. Berca Mandiri Perkasa2021 ~ Present
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CUSTOMER SALES and SUPPORT
Within two months
Employed
・
Open to opportunities
Full-time / Interested in working remotely
4-6 years
SMK JAKARTA TIMUR 1
・
Administrasi Perkantoran
STORE MANAGER @HIGHLAND COFFEE SERVICE JOINT STOCK COMPANY2014 ~ 2019
・
Within one month
customer satisfaction and sale. -Perform sale follow up and initiate action to reach the sale target HEAD CASHIER • Massimo Dutti Inditex thángthángFASHION ADVISOR CUM CASHIER -Customer Service: -Greet, serve and advise customer giving the highest standard of customer service at all time -Develope loyalty with our customer by building relationship throughpersonal shopper style approach to sale -Demonstrate product knowledge on all categories and to have an awareness of current campaign, promotion. -Introduce add on sale and achieve maximum sale potential in line with individual and department target -Deal effectly with customer complaints by liasing with ...
Employed
・
Open to opportunities
Full-time / Not interested in working remotely
4-6 years
Customer Success Engineer @Linc 美商連科2021 ~ Present
・
FAE工程師
Within one month
Employed
・
Open to opportunities
Full-time / Interested in working remotely
4-6 years
Poznan University of Technology
・
Product Engineering
Past
Assistant Sales Manager @Ninja Direct Viet Nam2022 ~ 2024
・
Within one month
. Team and Pipeline Management (60%): - Ensure productivity of the SME account team through daily tracking of activities and performance. - Ensure that the SME sales pipeline remains healthy by ensuring that all opportunities are being followed up upon. - Develop sales executives’ understanding of key sales frameworks and important product knowledge. Execution of commercial initiatives (20%): - Assist Management in executing various commercial initiatives for Ninja Direct. Achievement: - Team performance is more than 150% for 06 months. - Team reached the Top 1 about new customer. Sales Leader • TIKI Corporation JanAprManage & lead your team to achieve company
Unemployed
・
Open to opportunities
Full-time / Interested in working remotely
4-6 years
Văn Hiến University
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Business Administration and Management, GeneralThe Most Lightweight and Effective Recruiting Plan
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Professional Background
Current status
Employed
Job Search Progress
Professions
Project / Product Management
Fields of Employment
Internet
Work experience
6-10 years work experience (4-6 years relevant)
Management
None
Skills
Languages
English
・
Professional
Chinese
・
Native or Bilingual
Job search preferences
Positions
Product manager
Job types
Full-time
Locations
Taipei City, 台灣
Remote
Interested in working remotely
Freelance
No
Educations
School
國立交通大學
Major
英文系
Chu Fen Yang
Product Associate Manager • LINE Taiwan
6 + work experiences in digital industry.
Possess excellent communication, organizational and interpersonal skills.
Passionate, learn efficiently, adaptable and proven multi-tasking.
Combined with a solid product management and PR background.
Work Experience
Product Associate Manager, LINE Taiwan Jan, 2019 - Current
• In charge of LINE POINTS Ads, LINE TAXI products planning which takes 10% of ad revenue in LINE Taiwan.
• Built global ad product business model and developed innovative business strategy of LINE ad product • Developed product marketing strategy with wide functions of stakeholders to increase platform usage.
• Analyze performance of digital ads, extract business insights for stakeholders to further improve the product strategy.
• Developed product marketing materials (blog articles, videos, OA post) for sales demonstration.
• Possess solid knowledge on digital ads / LINE Official account / TAXI market / App tracking platform (SDK) / google analytics
Associate, LINE Taiwan June, 2017 - Dec, 2018
• Devised external guideline for LINE product to educate the market
• Initiated LINE sponsorship projects to sales team and brought out incremental revenue in 2018
• Monetized B2B solution of LINE TODAY which is in early phase of LINE ad product
• Planned strategy to sell remaining slots and attained over 100% of selling rate in 2018
Senior Account Executive, Veda International Corp. July, 2015 - March, 2017
• Key Account Clients: Yahoo, Trend Micro, Guam Visitors Bureau, Adobe
• Developed clients marketing and PR proposals and implemented 30+ PR campaigns
• Planned media tours with KOLs / key media to Guam and achieved high media exposure for clients
• Managed social media platforms and planned digital marketing strategy for tech/travel industry clients
Business Development Internship, the News Lens May, 2014 - March, 2015
• Completed the media kit of company
• Assisted in marketing projects
Skills
- TOEIC 965 (Golden Certificate) / Power Point / Excel / Tableau / SQL / Google Analytics
Education
National Chiao Tung University
• Academics: 3.6 / 4.0 GPA
• Leadership: Student Association of FL Department- Leader of Public
Relations Section
Chu Fen Yang
Product Associate Manager • LINE Taiwan
6 + work experiences in digital industry.
Possess excellent communication, organizational and interpersonal skills.
Passionate, learn efficiently, adaptable and proven multi-tasking.
Combined with a solid product management and PR background.
Work Experience
Product Associate Manager, LINE Taiwan Jan, 2019 - Current
• In charge of LINE POINTS Ads, LINE TAXI products planning which takes 10% of ad revenue in LINE Taiwan.
• Built global ad product business model and developed innovative business strategy of LINE ad product • Developed product marketing strategy with wide functions of stakeholders to increase platform usage.
• Analyze performance of digital ads, extract business insights for stakeholders to further improve the product strategy.
• Developed product marketing materials (blog articles, videos, OA post) for sales demonstration.
• Possess solid knowledge on digital ads / LINE Official account / TAXI market / App tracking platform (SDK) / google analytics
Associate, LINE Taiwan June, 2017 - Dec, 2018
• Devised external guideline for LINE product to educate the market
• Initiated LINE sponsorship projects to sales team and brought out incremental revenue in 2018
• Monetized B2B solution of LINE TODAY which is in early phase of LINE ad product
• Planned strategy to sell remaining slots and attained over 100% of selling rate in 2018
Senior Account Executive, Veda International Corp. July, 2015 - March, 2017
• Key Account Clients: Yahoo, Trend Micro, Guam Visitors Bureau, Adobe
• Developed clients marketing and PR proposals and implemented 30+ PR campaigns
• Planned media tours with KOLs / key media to Guam and achieved high media exposure for clients
• Managed social media platforms and planned digital marketing strategy for tech/travel industry clients
Business Development Internship, the News Lens May, 2014 - March, 2015
• Completed the media kit of company
• Assisted in marketing projects
Skills
- TOEIC 965 (Golden Certificate) / Power Point / Excel / Tableau / SQL / Google Analytics
Education
National Chiao Tung University
• Academics: 3.6 / 4.0 GPA
• Leadership: Student Association of FL Department- Leader of Public
Relations Section