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De 4 a 6 años
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Más de 15 años
Avatar of 翁宇函.
Avatar of 翁宇函.
Past
Customer Operation Specialist @AlfredCamera 阿福管家
2021 ~ 2023
UI/UX Designer / Product Designer
En un mes
Customer Operation Specialist Alfred Systems Inc. | AugustJuly 2023 Collaborated with UX Design team on user interviews and design ideation. Wrote UX copy for app interfaces, errors, and marketing, ensuring clarity and engagement. Drove process optimization, achieving 50% faster Zendesk/ email response and a 40% rise in customer satisfaction. Offered technical customer support, using feedback to refine UX and enhance FAQs. Created training materials and guides, prioritizing user-friendly content. User Advocate & e-Commerce Specialist ZipX Taiwan Limited | NovemberAugust 2021 Refined customer support processes and materials, focusing on user interaction and support documentation.
Customer Relationship Management (CRM)
Multicultural Team Management
Zendesk Support
Desempleado
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
6-10 años
Brigham Young University - Hawaii
Communications, Digital Humanities , International Cultural Studies
Avatar of Ivy Skipper.
Avatar of Ivy Skipper.
Sales Consultant/Content creator @YBA Marketing
2022 ~ Presente
En un plazo de tres meses
2022 I led and managed the team in sales efforts. I opened and closed the store as well as handled cash transactions and bank deposits. Throughout my time here I was able to gain valuable knowledge or the sales industry specifically dealing in luxury items. I conducted interviews for new hires and trained new team members. I led team meetings and encouraged high sales and a quality customer experience. Server • Texas Roadhouse JanuaryAugust Education Western Governors University Educational SciencesSkills Communication Customer Relationship Management (CRM) Sales & Marketing Leadership Skills Digital Media Languages English — Native or Bilingual
Communication
Customer Relationship Management (CRM)
Sales & Marketing
Estudiando
Listo para la entrevista
A tiempo parcial / Interesado en trabajar a distancia
De 4 a 6 años
Western Governors University
Educational Sciences
Avatar of Daniel Simamora.
Avatar of Daniel Simamora.
Past
Senior Customer Support Representative @PT Equdero Layanan Indonesia
2022 ~ 2024
Customer Support Lead
En un mes
Daniel Simamora Committed and achievement-driven professional with a wealth of experience in the realm of customer support and service. As a seasoned Senior Customer Support Representative, I consistently showcase a proven ability to deliver precise and timely support to both team leaders and agents, thereby ensuring the seamless achievement of organizational targets and performance objectives. My steadfast dedication to ethical procedures and professional judgment empowers me to meticulously identify and address client issues, fostering positive relationships and upholding the highest service standards. Within my capacity, I have played a pivotal role in cultivating a robust and
CRM software
Microsoft Office
Zendesk
Desempleado
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
De 4 a 6 años
University of Brawijaya
Computer Science
Avatar of ChunTing Chen.
Avatar of ChunTing Chen.
overseas sales engineer @Moldpower Co., Ltd
2017 ~ 2019
PM/專案經理/產品經理/銷售業務
En un mes
款事項處理 -尋找可靠供應商與供應商關係維持 -提供有效率的顧客協助 -商品包裝以及物流時程安排 -每月財務報表編撰 Customer Service Associate (期間合約人員) • 日煙國際製造股份有限公司 十月六月供應鏈以及多元文化公司環境 -安排代工之香菸與香菸原料
Microsoft Office
SAP ERP
Cultural Awareness
Empleado
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
De 4 a 6 años
Southern Taiwan University of Technology
Marketing and Logistic Management
Avatar of Wei Chen Lin.
Avatar of Wei Chen Lin.
Deputy Project Manager @Jadard Technology Inc. (The subsidiary of Fitipower Integrated Technology Inc.)
2020 ~ Presente
PM/產品經理/專案管理
En un mes
Wei Chen Lin(Jason) 10 years experiences of product management & optic electrical knowledge background Be good at new product development , cross-section coordination, project management Product Manger City: Tainan,TW [email protected] Work Experience Jadard Technology Inc. (The subsidiary of Fitipower Integrated Technology Inc.) Deputy Project Manager, Sep 2020 ~~ Present *Display Drive Integration Chip PM for wearable/mobile/tablet/industrial *In charge of China Panel Customer (BOE/CSOT/HKC/TIANMA) >New IC product promotion & introduction >New Panel project estimation >Customer service *Technical and Product Marketing *Coordinate with internal departments
cost analysis
excel
PowerPoint
Empleado
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
6-10 años
NTNU
Optical electrical technology
Avatar of the user.
Avatar of the user.
Team Lead Manager of Technical Operation @Finstek - GMI
2023 ~ Presente
Operations Manager / Team Leader / Product Manager / Platform Administrator
En el plazo de dos meses
System Maintenance
Technical Support
Active Directory
Empleado
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
De 4 a 6 años
National Taipei University of Technology
Industrial Engineering
Avatar of the user.
Avatar of the user.
Past
Lead of Business Development @Imweb Corp, Taiwan Branch
2022 ~ 2023
Business Development Manager
En un mes
Customer Relationship Management (CRM)
Sales Management
Account Management
Desempleado
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
10-15 años
Chaoyang University of Science and Technology
CSIE
Avatar of the user.
Avatar of the user.
Account Manager @致伸科技
2021 ~ 2024
Account manager、海外業務、專案經理、project manager
En un mes
Project Management
Sales & Customer Service
Customer Relationship Management (CRM)
Empleado
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
6-10 años
KAINAN UNIVERSITY
Bachelor of Applied English .
Avatar of Mars Liu.
Avatar of Mars Liu.
Past
General Manager, Taiwan @Glints
2021 ~ 2022
Senior Product Manager, Product Director
En un mes
Mars Liu 6+ years startup experience/ Passionate entrepreneur/ Not afraid to get hands dirty Product Management/ Operational Management/ Business Model Planning Chief Executive Officer/ Chief Operating Manager/ Product Manager/General Manager [email protected] https://www.linkedin.com/in/mars-liu-0aa86b125/ Work Experience Glints, General Manager - Taiwan, MayJulyA series D startup backed by Persol Holdings, DCM, Lavendar Hill, Monk's Hill Ventures, Gobi Partners, Golden Equator Ventures. Glints provides career development service with global footprints across Singapore, Taiwan, Indonesia, Vietnam, Hong
Operations Management
Business Strategy
Business Analysis
Desempleado
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
De 4 a 6 años
National Chengchi University
Law, Anthropology
Avatar of Eric Leatherwood.
Social Media Coordinator/ Manager
En un año
Skills Eric Leatherwood Social Media Coordinator/ Manager • Los Angeles, US • [email protected] Hello! My name is Eric Leatherwood, a trained and experienced social media strategist. I have over four years of experience in the fields of secretarial work, social media marketing, managing out / inbound calls, and market research Skills Market Research Specialized in analyzing and researching market trends. From state to local, my skills can be adjusted to suit any needs Social Media Management Specialized multitasked management of social media to enhance reach and member engagement Social Media Outreach Understand virality, expanding social
Marketing
Social Media Marketing
Project Manager
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
De 4 a 6 años
California State University Northridge
Political Science/ Communications Double Major

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
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En un mes
Regional Sales Manager
Coretech System Ltd.
2020 ~ Presente
New Taipei City, Taiwan
Professional Background
Situación actual
Empleado
Progreso en la búsqueda de empleo
Professions
Enterprise Sales
Fields of Employment
Software
Experiencia laboral
De 4 a 6 años
Management
I've had experience in managing 1-5 people
Habilidades
CRM
Business Development
Simulation Software
Project Management
Stakeholder Management
Risk Management
Project Planning
Agile
Scrum
Asana
Change Management
Idiomas
English
Profesional
Chinese
Nativo o bilingüe
Job search preferences
Posición
Product/Project Manager
Tipo de trabajo
A tiempo completo
Ubicación
Taiwan, 台灣
A distancia
Interesado en trabajar a distancia
Freelance
No.
Educación
Escuela
Coursera
Mayor
Google Project Management Certification
Imprimir

Ray Chun-Han Wu

Five years experience in the sales team of software Moldex3D, cooperating with R&D and IT to help our customer solve the technical issue of the software, collecting feedback from the customer and translating it to R&D, holding the marketing activities together with the marketing team to reach the sales target. 95% of the customers paid the maintenance each year, 30% of them ever bought more seats or new modules.
I am a proactive person and into challenges, able to work as a team player or independently, passionate about helping R&D to optimize our product.

  New Taipei City, Taiwan   [email protected]  

PROJECT MANAGEMENT PROGRAM

2021 - 2021

Coursera

Google Project Management Certification

This is an online program on Coursera provided by Google which takes around 250+ hours studying project management, including 3 side projects, 2 in Waterfalls and 1 in Agile.

  • Achieve more than 95% in the grade of all 6 courses, and finalize 3 practicing projects as a project manager in the courses. 

  • Skills: Strategic Thinking, Change Management, Project Management, Stakeholder Management, Business Writing, Project Charter, Project Planning, Risk Management, Task Estimation, Procurement, Asana, Agile, SCRUM.

  • Portfolio: https://reurl.cc/nE1zG6 

WORK HISTORY

Account Manager, Technical Manager  •  Coretech System Ltd.

  • Visit customers on-site/online and collect feedback from the customers, translating the bugs and requests to the R&D department for future software development, delivering more than 20 requests each year, 60% of them are solved in one year.
  • Meet with R&D to clarify if the product proposal is in the same direction as the customer’s demands, proposing optimization in UI to enhance the user experience of Moldex3D.
  • Attend more than 10 Seminars/Webinars for injection molding or plastic as a speaker each year, producing more than 15 powerpoints for technical or sales topics each year.
  • Provide Moldex3D on-site/online training for the users in Europe and train more than 50 users in 4 years.

September  2016 - September 2019

Regional Sales Manager  •  Coretech System Ltd.

  • Work together with the IT, RD, and third-party suppliers to help our key accounts utilize the software with the customized API function, which increases the customer’s software usage by 50%.

  • Lead the sales team with 2 team members and cooperate with R&D, IT, Marketing, and the local resellers in Europe to reach the sales target through customer service and sales campaigns.

October 2020 - Present

EDUCATION

2011 - 2013

National Cheng Kung University

Master of Science in Mechanical Engineering

SKILLS AND LANGUAGE

Skills


  • Customer Relationship Management

  • Data-Driven Decision Making

Language


  • Chinese (Native)
  • English (Proficiency)
Resume
Perfil

Ray Chun-Han Wu

Five years experience in the sales team of software Moldex3D, cooperating with R&D and IT to help our customer solve the technical issue of the software, collecting feedback from the customer and translating it to R&D, holding the marketing activities together with the marketing team to reach the sales target. 95% of the customers paid the maintenance each year, 30% of them ever bought more seats or new modules.
I am a proactive person and into challenges, able to work as a team player or independently, passionate about helping R&D to optimize our product.

  New Taipei City, Taiwan   [email protected]  

PROJECT MANAGEMENT PROGRAM

2021 - 2021

Coursera

Google Project Management Certification

This is an online program on Coursera provided by Google which takes around 250+ hours studying project management, including 3 side projects, 2 in Waterfalls and 1 in Agile.

  • Achieve more than 95% in the grade of all 6 courses, and finalize 3 practicing projects as a project manager in the courses. 

  • Skills: Strategic Thinking, Change Management, Project Management, Stakeholder Management, Business Writing, Project Charter, Project Planning, Risk Management, Task Estimation, Procurement, Asana, Agile, SCRUM.

  • Portfolio: https://reurl.cc/nE1zG6 

WORK HISTORY

Account Manager, Technical Manager  •  Coretech System Ltd.

  • Visit customers on-site/online and collect feedback from the customers, translating the bugs and requests to the R&D department for future software development, delivering more than 20 requests each year, 60% of them are solved in one year.
  • Meet with R&D to clarify if the product proposal is in the same direction as the customer’s demands, proposing optimization in UI to enhance the user experience of Moldex3D.
  • Attend more than 10 Seminars/Webinars for injection molding or plastic as a speaker each year, producing more than 15 powerpoints for technical or sales topics each year.
  • Provide Moldex3D on-site/online training for the users in Europe and train more than 50 users in 4 years.

September  2016 - September 2019

Regional Sales Manager  •  Coretech System Ltd.

  • Work together with the IT, RD, and third-party suppliers to help our key accounts utilize the software with the customized API function, which increases the customer’s software usage by 50%.

  • Lead the sales team with 2 team members and cooperate with R&D, IT, Marketing, and the local resellers in Europe to reach the sales target through customer service and sales campaigns.

October 2020 - Present

EDUCATION

2011 - 2013

National Cheng Kung University

Master of Science in Mechanical Engineering

SKILLS AND LANGUAGE

Skills


  • Customer Relationship Management

  • Data-Driven Decision Making

Language


  • Chinese (Native)
  • English (Proficiency)