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On
4-6 years
6-10 years
10-15 years
More than 15 years
Operations Supervisor @Bukalapak2022 ~ 2024
・
Sales Supervisor
Within six months
Nurudin East Jakarta, East Jakarta City, Jakarta, Indonesia | [email protected] |https://www.linkedin.com/in/nurudin-4334a4251/ I am a person who is disciplined and has a high desire to develop, problem-solving skills and a high curiosity and absorb input and carry out according to instructions. Pengalaman Kerja Operations Supervisor • PT. Bukalapak JanuariJanuari 2024 | Lebak bulus, Jakarta Selatan Operation supervisor ( JuniDesemberLeading a team consisting of Sales, After Sales, and inventory control - Ensure stable sales and generate new ideas in marketing to increase sales - Maintain service quality according
Employed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
Universitas Nusa Mandiri
・
Sistem Informasi
Software Engineering Section Manager @仁寶2023 ~ Present
・
Lead Designer, Senior Consultant, Design Manager
Within one month
maintenance tasks of the AI AOI system across 42 production lines in 5 Compal plants. -Achieved a 30% reduction in the cycle time of AI model training by optimizing the size of AI model files and incorporating broken image detection. -Engineered automated tools to replace manual AI system operations, resulting in a 70% increase in efficiency and a significant reduction in human error. -Developed 7 web APIs for PostgreSQL, cutting down the time for Non-Technical Failure (NTF) analysis by 50% and simplifying the management of the AI model tracking system. -Enhanced the AI data annotation
Employed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
National Taipei University of Technology
・
電機系
Assistant Account Manager @KKTV2022 ~ Present
・
數據分析、行銷研究、營運管理
Within one month
Present Project Management Successfully implemented the BPM system: clarified user requirements from 8 business units, collaborated with IT, ADM, and ACC, addressed pain points, ultimately enhancing overall efficiency with a 40% reduction in process steps. Conducted educational training for the entire group, developed SOPs, and educating on new system operations and the invoicing payment process. Customer Service: Acted as a second-line manager, providing effective guidance, improving customer satisfaction. Enhanced customer service processes, improving response efficiency by 40%. Implemented Chatbot, reducing weekend case volume by 60%. Operational Specialist • KKTV 七月一月 2022 Process
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立台北藝術大學
・
藝術跨域研究所
Application Security Engineer @WOO Network2022 ~ Present
・
information security engineer
Within three months
Employed
・
Open to opportunities
Full-time / Interested in working remotely
10-15 years
National Quemoy University
・
Computer Science and Information Engineering
Sharia Transaction Operation Specialist @PT Bank Jago Tbk2009 ~ Present
・
Operations Manager / Team Leader
Within six months
Ricco Wirahadi I am visionary who has targets and dreams far ahead, enjoy learning new things, easy sociable, likes challenges and ready to work hard. Have high loyalty to company as well accustomed to pressure. Place & DOB : Jember, 29 June 1985 Phone :Bandung, Indonesia Pengalaman Kerja Sharia Transaction Operation Specialist • PT Bank Jago Tbk SeptemberPresent Working in unit operations to support the business. RPA Specialist (Robotic Process Automation), Database Analyst (MySql, PostgreSql) Time Deposit Officer • PT BTPN Syariah, Tbk SeptemberSeptember 2021 Work to manage customer deposits. Specialist creates databases and reports related to company deposits.
Employed
Full-time / Interested in working remotely
10-15 years
Universitas Widyatama
・
Teknik Informatika
Director of Recruitment @Isoverse International Recruitment LLC.2022 ~ Present
・
RECRUITMENT MANAGER
Within two months
Nicholas Duke Taiwan || [email protected] Innovative and results-oriented director of recruitment with a distinguished career spanning five years in talent acquisition and a track record of attracting, engaging, and retaining top-tier talent globally. Work Experience Director of Recruitment • Isoverse International Recruitment LLC. NovemberPresent | Taipei, Taiwan Assisted in launching an international recruitment startup focused on connecting companies with top talent across various industries and geographies. Designed and executed a comprehensive talent acquisition strategy that resulted in a 30% reduction in time-to-fill while consistently achieving high-quality hires. Managed full-cycle
Employed
Full-time / Interested in working remotely
6-10 years
Troy University
・
International Relations 
Within six months
ABC book that will serve as a valuable resource for training purposes. The first aspect of our venture involves the production and distribution of the innovative Combeaux Vee & Roller Head Jackstand. This product offers a unique solution to the industry's need for stability and safety during welding operations, and we believe it has significant market potential. The second aspect addresses the increasing shortage of welders, as identified in a 2023 report from the Department of Labor. We aim to bridge this gap by establishing a comprehensive training program that produces highly skilled and industry-ready
Employed
More than 15 years
Louisiana Technial College
・
IAMT 2996 Special Project IVEmployed
Full-time / Interested in working remotely
10-15 years
Staff Cloud Architect Enginner @域動行銷股份有限公司2023 ~ Present
・
雲端工程師，雲端架構師，數據架構師
Within one month
the implementation of Replica and Sharding architecture, be familiar with the use of Mongo shell, and write server-side javascript. MySQL Familiar with MySQL database usage, model design, SQL syntax optimization. PostgreSQL Familiar with PostgreSQL database usage, model design, SQL syntax optimization. Pandas Familiar with Pandas ETL operations and data visualization. Git F amiliar with using Git to manage code version control. with using Git to manage code version control. Spark Familiar with Pyspark ETL operations. Azure Hold Azure Administrator Associate and Data Enginner license AWS Hold AWS Certified Solutions Architect – Associate license
Employed
・
Not open to opportunities
Full-time / Interested in working remotely
4-6 years
輔仁大學
・
圖書資訊Housekeeper @Maid Brigade2023 ~ Present
・
Administrator and Customer Service Specialist
Within one year
Employed
Full-time / Interested in working remotely
6-10 years
LaPorte High School
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Within one month
Seasoned Operations Head | Strategic Development Expert | Service Optimization Specialist with 10+ Years of Experience
Geekplus International Co. Ltd
・
2020 ~ Present
Professional Background
Current status
Employed
Job Search Progress
Ready to interview
Professions
Local Manager, Operations Manager
Fields of Employment
Work experience
10-15 years
Management
I've had experience in managing 15+ people
Skills
Languages
English
・
Professional
Chinese
・
Native or Bilingual
Job search preferences
Positions
COO or Head of Operations or Head of Sales/Business Development
Job types
Full-time
Locations
Hong Kong, UK
Remote
Interested in working remotely
Freelance
Yes, I'm currently a full-time freelancer
Educations
School
Hong Kong Polytechnic University
Major
Bsc Hon Hotel Management
Chi Kit (Cherkie) WONG
International Exposure | Seasoned Operations Head | Strategic Development Expert | Service Optimization Specialist
NG13, Nottingham, United Kingdom
Results-driven professional with over a decade of progressive experience in operational leadership, service management, and strategic development within multinational environments. Proven track record of spearheading initiatives to expand service operations, optimize profitability, and drive revenue growth across the APAC region. Skilled in team building and development, with a focus on nurturing talent and fostering a culture of excellence and collaboration. Demonstrated expertise in implementing governance structures, process optimization, and cross-functional collaboration to streamline operations and enhance customer satisfaction. A strategic thinker with a strong commitment to delivering results, I excel in driving business success through innovation, operational excellence, and stakeholder engagement.
Contact:
Email: [email protected]
Phone: +44 07463551912
Professional Experience
Senior Manager - Implementation, Service and Customer Care APAC • Geekplus International Co. Ltd
Feb 2023 - Feb 2024
- Strategic Leadership & Vision: Crafted and executed strategic initiatives to expand service operations across the APAC region. Developed and communicated a compelling vision to align team members and stakeholders with organizational goals, fostering a culture of innovation and excellence.
- Operational Excellence & Profitability: Oversaw the entire service operation P&L, implementing cost-effective measures to optimize profitability while maintaining service quality. Implemented performance metrics and KPIs to monitor and improve operational efficiency and customer satisfaction.
- Global Collaboration & Standardization: Established collaborative frameworks with EU and US regions to standardize global service operation and management practices. Led cross-functional teams to define and implement best practices, ensuring consistency and alignment with company objectives.
- Revenue Generation & Business Development: Identified opportunities for revenue growth and developed strategies to capitalize on them. Formulated and executed plans to achieve and surpass USD 5 million in service revenue for the APAC network, leveraging market insights and customer feedback.
Service Manager APAC • Geekplus International Co. Ltd
Dec 2020 - Feb 2023
- Strategic Team Building & Development: Initiated and cultivated the growth of the APAC Service Team, strategically aligning team composition and capabilities with business objectives. Developed and implemented training programs and career development initiatives to nurture talent and foster a high-performance culture.
- Operational Excellence & Customer Satisfaction: Directed the provision of 24x7 customer service to overseas clients, ensuring prompt and effective resolution of software and hardware after-sales issues. Established and enforced service standards and protocols to deliver exceptional customer experiences and drive satisfaction.
- Governance & Process Optimization: Implemented governance structures and management tools to streamline service team operations. Defined clear roles, responsibilities, and workflows, optimizing resource allocation and improving team efficiency and effectiveness.
- Stakeholder Management & Collaboration: Acted as the primary point of contact for global branches, facilitating communication and collaboration to ensure alignment with company objectives. Provided guidance and support to regional teams, fostering a cohesive and collaborative working environment.
Award
- 2022 Outstanding Team - Customer Orientation
- 2021 Geek+ Inspiring Leader
- 2021 Geek+ Shinning Department - Customer Care, Service Team
Efficiency Manager, APAC • SPIRIANT GmbH - LSG Group
May 2015 - Oct 2020
- Cost Optimization & Savings: Strategically managed inventory-related activities across Asia-Pacific stations, achieving significant yearly savings (~EUR 270k) through meticulous inventory optimization and cost control measures.
- Regulatory Compliance & Risk Management: Provided expert guidance on resolving customs issues in Chinese stations, ensuring compliance with regulations while minimizing operational disruptions and risks.
Business Development Manager, APAC • SkylogistiX GmbH - LSG Group
May 2015 - Oct 2020
- Market Penetration & Revenue Growth: Drove business development efforts in the Asia Pacific region, successfully securing contracts with new airline customers and expanding market presence. This involved building strategic partnerships, understanding customer needs, and delivering tailored solutions.
- Operational Transition & Management: Effectively managed day-to-day operations of newly acquired business ventures, ensuring seamless transition and operational continuity until handover to subsequent business managers.
Warehouse & Slitting Supervisor • Avery Dennison Hong Kong
Jan 2014 - Apr 2015
- Lean Management & Process Improvement: Implemented Lean and 5S practices, resulting in a 10% increase in productivity and a 10% reduction in overtime hours through optimized logistics operations and process improvements.
- Team Leadership & Performance Management: Led a team of 10 in maintaining daily logistics operations, fostering a culture of accountability, teamwork, and continuous improvement.
Warehouse Supervisor • Lufthansa Service Hong Kong Ltd - LSG Group
Dec 2010 - Aug 2013
- Operational Leadership & Team Management: Directed warehouse operations, overseeing product receiving, stores management, and airline equipment distribution. Led teams to maintain smooth daily operations, ensuring timely handling of inventory.
- Cross-functional Collaboration: Participated in management meetings with sales, customer service, global logistics, and finance teams, ensuring alignment of warehouse operations with business objectives.
- Process Optimization & Continuous Improvement: Implemented Lean principles, leading projects to enhance workflow efficiency and reduce waste. Spearheaded initiatives to optimize space utilization and streamline inventory management practices.
Award
- Best Employee Award in August 2011
- Special Merit - Global Initiative - LPS Lean Production System
Education
2007 - 2010
Hong Kong Polytechnic University
Bachelor of Science - (Hon) Hotel Management
Skills and Qualifications
Skills
- Operation Management
- Leadership and Teamwork
- Critical Thinking and Problem Solving
- Effective Team Leader
- Communication Skill
Qualification & Training
- Lean Six Sigma Green Belt and Black Belt
- LSG Group Global Training - Project Management
- LSG Group Global Training - Sales leadership
Language
- Cantonese (Native)
- English
- Mandarin
Chi Kit (Cherkie) WONG
International Exposure | Seasoned Operations Head | Strategic Development Expert | Service Optimization Specialist
NG13, Nottingham, United Kingdom
Results-driven professional with over a decade of progressive experience in operational leadership, service management, and strategic development within multinational environments. Proven track record of spearheading initiatives to expand service operations, optimize profitability, and drive revenue growth across the APAC region. Skilled in team building and development, with a focus on nurturing talent and fostering a culture of excellence and collaboration. Demonstrated expertise in implementing governance structures, process optimization, and cross-functional collaboration to streamline operations and enhance customer satisfaction. A strategic thinker with a strong commitment to delivering results, I excel in driving business success through innovation, operational excellence, and stakeholder engagement.
Contact:
Email: [email protected]
Phone: +44 07463551912
Professional Experience
Senior Manager - Implementation, Service and Customer Care APAC • Geekplus International Co. Ltd
Feb 2023 - Feb 2024
- Strategic Leadership & Vision: Crafted and executed strategic initiatives to expand service operations across the APAC region. Developed and communicated a compelling vision to align team members and stakeholders with organizational goals, fostering a culture of innovation and excellence.
- Operational Excellence & Profitability: Oversaw the entire service operation P&L, implementing cost-effective measures to optimize profitability while maintaining service quality. Implemented performance metrics and KPIs to monitor and improve operational efficiency and customer satisfaction.
- Global Collaboration & Standardization: Established collaborative frameworks with EU and US regions to standardize global service operation and management practices. Led cross-functional teams to define and implement best practices, ensuring consistency and alignment with company objectives.
- Revenue Generation & Business Development: Identified opportunities for revenue growth and developed strategies to capitalize on them. Formulated and executed plans to achieve and surpass USD 5 million in service revenue for the APAC network, leveraging market insights and customer feedback.
Service Manager APAC • Geekplus International Co. Ltd
Dec 2020 - Feb 2023
- Strategic Team Building & Development: Initiated and cultivated the growth of the APAC Service Team, strategically aligning team composition and capabilities with business objectives. Developed and implemented training programs and career development initiatives to nurture talent and foster a high-performance culture.
- Operational Excellence & Customer Satisfaction: Directed the provision of 24x7 customer service to overseas clients, ensuring prompt and effective resolution of software and hardware after-sales issues. Established and enforced service standards and protocols to deliver exceptional customer experiences and drive satisfaction.
- Governance & Process Optimization: Implemented governance structures and management tools to streamline service team operations. Defined clear roles, responsibilities, and workflows, optimizing resource allocation and improving team efficiency and effectiveness.
- Stakeholder Management & Collaboration: Acted as the primary point of contact for global branches, facilitating communication and collaboration to ensure alignment with company objectives. Provided guidance and support to regional teams, fostering a cohesive and collaborative working environment.
Award
- 2022 Outstanding Team - Customer Orientation
- 2021 Geek+ Inspiring Leader
- 2021 Geek+ Shinning Department - Customer Care, Service Team
Efficiency Manager, APAC • SPIRIANT GmbH - LSG Group
May 2015 - Oct 2020
- Cost Optimization & Savings: Strategically managed inventory-related activities across Asia-Pacific stations, achieving significant yearly savings (~EUR 270k) through meticulous inventory optimization and cost control measures.
- Regulatory Compliance & Risk Management: Provided expert guidance on resolving customs issues in Chinese stations, ensuring compliance with regulations while minimizing operational disruptions and risks.
Business Development Manager, APAC • SkylogistiX GmbH - LSG Group
May 2015 - Oct 2020
- Market Penetration & Revenue Growth: Drove business development efforts in the Asia Pacific region, successfully securing contracts with new airline customers and expanding market presence. This involved building strategic partnerships, understanding customer needs, and delivering tailored solutions.
- Operational Transition & Management: Effectively managed day-to-day operations of newly acquired business ventures, ensuring seamless transition and operational continuity until handover to subsequent business managers.
Warehouse & Slitting Supervisor • Avery Dennison Hong Kong
Jan 2014 - Apr 2015
- Lean Management & Process Improvement: Implemented Lean and 5S practices, resulting in a 10% increase in productivity and a 10% reduction in overtime hours through optimized logistics operations and process improvements.
- Team Leadership & Performance Management: Led a team of 10 in maintaining daily logistics operations, fostering a culture of accountability, teamwork, and continuous improvement.
Warehouse Supervisor • Lufthansa Service Hong Kong Ltd - LSG Group
Dec 2010 - Aug 2013
- Operational Leadership & Team Management: Directed warehouse operations, overseeing product receiving, stores management, and airline equipment distribution. Led teams to maintain smooth daily operations, ensuring timely handling of inventory.
- Cross-functional Collaboration: Participated in management meetings with sales, customer service, global logistics, and finance teams, ensuring alignment of warehouse operations with business objectives.
- Process Optimization & Continuous Improvement: Implemented Lean principles, leading projects to enhance workflow efficiency and reduce waste. Spearheaded initiatives to optimize space utilization and streamline inventory management practices.
Award
- Best Employee Award in August 2011
- Special Merit - Global Initiative - LPS Lean Production System
Education
2007 - 2010
Hong Kong Polytechnic University
Bachelor of Science - (Hon) Hotel Management
Skills and Qualifications
Skills
- Operation Management
- Leadership and Teamwork
- Critical Thinking and Problem Solving
- Effective Team Leader
- Communication Skill
Qualification & Training
- Lean Six Sigma Green Belt and Black Belt
- LSG Group Global Training - Project Management
- LSG Group Global Training - Sales leadership
Language
- Cantonese (Native)
- English
- Mandarin