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6-10 years
10-15 years
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Avatar of 林書安.
Avatar of 林書安.
Past
Project Management @杰悉科技
2021 ~ 2024
專案經理、產品經理、系統分析師
Within one month
林書安LIN SU-AN (Booker) : 淡水區, New Taipei City : [email protected] ● 5 years+ Hybrid project management experience. ● Keen insight, diverse communication and leadership skills. ● Leaded various large projects, and received high satisfaction ratings from the client. ● Consistently update and upgrade my kownedge and skills to handle any challenge. ● Encourage and provide assistance to members to help them deal with problems. Work Experience NADI System Corp. , Project Manager, Jun. 2021~FebUsed hybrid project management to finish customized 3D Operation Management System
系統分析與設計
國際專案管理師PMP
Figma
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立高雄大學
工業管理
Avatar of the user.
Avatar of the user.
Manager @GOMAJI 夠麻吉
2017 ~ Present
Project Lead / Tech Lead / Team Lead / Technical Manager
Within one month
Team Lead
Management Team
Cloud Architecture
Employed
Ready to interview
Full-time / Interested in working remotely
10-15 years
Shih Hsin University
Management Information Systems, General
Avatar of Johnny Hsu.
Avatar of Johnny Hsu.
Past
Community Manager @Iron Fish Foundation
2023 ~ Present
Product Manager / Project Manager / Business Development / Growth Manager
Within one month
Marketing team. - Led and mentored a team, establishing goals, and managing diverse bridge/cross-chain accounts. Product Operation - Supported the expansion of various dApps within ThunderCore's crypto wallet. - Implemented user acquisition methods like the Quest system, Banner promotion, and dApp sorting to optimize the user experience. - Worked closely with the product manager to improve wallet features. Product Management Experience - Managed TT Farm, a gamified DeFi dApp, overseeing a feature designed to boost user revenue and stabilize token prices. - Successfully retained loyal users, maintaining consistent daily visitsUAW and 2K daily transactions inafter feature
Slack
Zendesk
Notion
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立中興大學
Chinese and Language studies
Avatar of Steven.
Avatar of Steven.
Project Manager @明基電通
2022 ~ Present
Service Manager or Project Manager or Supply Chain Manager or Purchaser
Within one month
My leadership and managerial prowess shine through my diverse workplace experiences. Business & Project Management Experience: 2 years as a Project Manager 2 years as a Sales Manager/Project Manager (ODM/OEM) 5 years as a Sales Manager/Project Manager (ESCO/IoT/Energy) Supply Chain Management Experience: 4 years as a Supply Chain Management Planner 2 years in Customs 3 years in Logistics Management Customer Service Management Experience: 5 years as a Customer Service Supervisor (Managing a team of 5-8 individuals) Key Attributes: Rich project management experience, adept at coordinating internal operations and managing
Word
PowerPoint
Excel
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Yuan-Ze University
製造工程與經營管理系
Avatar of Arthur Wang.
Avatar of Arthur Wang.
VP of sales @Rongxin Technology Taiwan office
2020 ~ Present
國內/外業務人員/主管
Within one month
Shih Ming Wang 22 years professional experience in business development, marketing, operation, key account management and product/project management. Experienced in business development and managing tier 1 OEM/ODM customers like Apple, HP, Dell, ASUS, Acer, Quanta, Compal, Wistron, Foxconn, Inventec, Pegatron, ROE, Innolux, GIS, Merry and IEC Advanced skilled in team development, problem-solving, process innovation and goal accomplishment in multi-national companies. Strong team leader and player, excellent interpersonal communication and negotiation skills. Capable of establishing rapport with internal team members(operation, sourcing, NPI), upper management and external partners(sourcing, mechanical engineering, ID
Word
Excel
powerpoint
Employed
Ready to interview
Full-time / Interested in working remotely
More than 15 years
Chung Hua University
Mechanical Engineering
Avatar of the user.
Avatar of the user.
Past
人資部副理 @倉和股份有限公司
2023 ~ 2024
人力資源相關
Within one month
Word
PowerPoint
Excel
Unemployed
Ready to interview
Full-time / Interested in working remotely
More than 15 years
Fu Jen Catholic University
Business Administration
Avatar of the user.
Avatar of the user.
Test Equipment Technician @Micron Technology 台灣美光
2018 ~ Present
製程工程師、設備工程師、半導體工程師
Within one month
Microsoft Office
critical thinking
Analytical Skills
Employed
Ready to interview
Full-time / Not interested in working remotely
10-15 years
南台科技大學
電機工程系
Avatar of Cherkie Wong.
Offline
Avatar of Cherkie Wong.
Offline
Service Manager @Geekplus International Co. Ltd
2020 ~ Present
COO or Head of Operations or Head of Sales/Business Development
Within one month
Chi Kit (Cherkie) WONG International Exposure | Seasoned Operations Head | Strategic Development Expert | Service Optimization Specialist NG13, Nottingham, United Kingdom Results-driven professional with over a decade of progressive experience in operational leadership, service management, and strategic development within multinational environments. Proven track record of spearheading initiatives to expand service operations, optimize profitability, and drive revenue growth across the APAC region. Skilled in team building and development, with a focus on nurturing talent and fostering a culture of excellence and collaboration. Demonstrated expertise in implementing governance structures, process optimization, and cross-functional collaboration to streamline operations and enhance
Microsoft Office
Employed
Ready to interview
Full-time / Interested in working remotely
10-15 years
Hong Kong Polytechnic University
Bsc Hon Hotel Management
Avatar of Yu Chu, Shen.
Avatar of Yu Chu, Shen.
Past
營業資深主任 @忠泰集團商場事業
2024 ~ Present
專案管理、採購/商品管理、事業開發、文案撰寫
Within one month
Yu Chu, Shen 10+ years experience in retail, complex operations and franchising. Strong operations management, product management, data analysis, and cross-sector cooperation skills. Organised and motivated with high efficiency, autonomy and focus, and keen insight into the needs and perspectives of others. Be able to identify problems effectively and systematically propose solutions. Taipei City, Taiwan WORK EXPERIENCE Assistant Manager (TSUTAYA) Ruentex Engineering & Construction Co., Ltd. • OctAug 2022 Design Thinking · Operations Management · Product Management · Cross-Cultural Communication Skills · Data Analysis · Copywriting · New Store Openings · Leadership · Teamwork - Annual sales meet 5%~10% of the
營運管理
採購作業
銷售管理
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Goldsmiths, University of London
Creative and Cultural Entrepreneurship (創意與文化創業)
Avatar of 廖宜賢.
Avatar of 廖宜賢.
Past
國內特販部業務 @馥鴻科技股份有限公司
2023 ~ Present
銷售顧問/銷售主管/通路管理
Within one month
have a strong learning ability and a consistent serious attitude, and I will definitely be able to challenge any difficult task. In addition to having a strong dream, I look forward to using the actual original Mercedes Benz/SCANIA and Benz commercial vehicles/Ssangyong SUV sales and management service experience, as well as dealer channel management experience, with enthusiasm, and creating endless possibilities for the company Having good computer skills will improve work efficiency. I am quite confident in the workplace applications of Word, Excel, and PowerPoint. The professional license that I have is a
產物保險業務員證照
乙級廢棄物處理人員證照
服務業管理師
Unemployed
Ready to interview
Full-time / Interested in working remotely
10-15 years
國立屏東教育大學
體育教育組休閒治療學

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Adaptability
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Within one month
Seasoned Operations Head | Strategic Development Expert | Service Optimization Specialist with 10+ Years of Experience
Geekplus International Co. Ltd
2020 ~ Present
United Kingdom
Professional Background
Current status
Employed
Job Search Progress
Ready to interview
Professions
Local Manager, Operations Manager
Fields of Employment
Work experience
10-15 years
Management
I've had experience in managing 15+ people
Skills
Microsoft Office
Languages
English
Professional
Chinese
Native or Bilingual
Job search preferences
Positions
COO or Head of Operations or Head of Sales/Business Development
Job types
Full-time
Locations
Hong Kong, UK
Remote
Interested in working remotely
Freelance
Yes, I'm currently a full-time freelancer
Educations
School
Hong Kong Polytechnic University
Major
Bsc Hon Hotel Management
Print

Chi Kit (Cherkie) WONG

International Exposure | Seasoned Operations Head | Strategic Development Expert | Service Optimization Specialist

  NG13, Nottingham, United Kingdom

Results-driven professional with over a decade of progressive experience in operational leadership, service management, and strategic development within multinational environments. Proven track record of spearheading initiatives to expand service operations, optimize profitability, and drive revenue growth across the APAC region. Skilled in team building and development, with a focus on nurturing talent and fostering a culture of excellence and collaboration. Demonstrated expertise in implementing governance structures, process optimization, and cross-functional collaboration to streamline operations and enhance customer satisfaction. A strategic thinker with a strong commitment to delivering results, I excel in driving business success through innovation, operational excellence, and stakeholder engagement. 

Contact:

Email: [email protected]

Phone: +44 07463551912

 

Professional Experience

Senior Manager - Implementation, Service and Customer Care APAC   •  Geekplus International Co. Ltd

Feb 2023 - Feb 2024

  • Strategic Leadership & Vision: Crafted and executed strategic initiatives to expand service operations across the APAC region. Developed and communicated a compelling vision to align team members and stakeholders with organizational goals, fostering a culture of innovation and excellence.
  • Operational Excellence & Profitability: Oversaw the entire service operation P&L, implementing cost-effective measures to optimize profitability while maintaining service quality. Implemented performance metrics and KPIs to monitor and improve operational efficiency and customer satisfaction.
  • Global Collaboration & Standardization: Established collaborative frameworks with EU and US regions to standardize global service operation and management practices. Led cross-functional teams to define and implement best practices, ensuring consistency and alignment with company objectives.
  • Revenue Generation & Business Development: Identified opportunities for revenue growth and developed strategies to capitalize on them. Formulated and executed plans to achieve and surpass USD 5 million in service revenue for the APAC network, leveraging market insights and customer feedback.

Service Manager APAC   •  Geekplus International Co. Ltd

Dec 2020 - Feb 2023

  • Strategic Team Building & Development: Initiated and cultivated the growth of the APAC Service Team, strategically aligning team composition and capabilities with business objectives. Developed and implemented training programs and career development initiatives to nurture talent and foster a high-performance culture.
  • Operational Excellence & Customer Satisfaction: Directed the provision of 24x7 customer service to overseas clients, ensuring prompt and effective resolution of software and hardware after-sales issues. Established and enforced service standards and protocols to deliver exceptional customer experiences and drive satisfaction.
  • Governance & Process Optimization: Implemented governance structures and management tools to streamline service team operations. Defined clear roles, responsibilities, and workflows, optimizing resource allocation and improving team efficiency and effectiveness.
  • Stakeholder Management & Collaboration: Acted as the primary point of contact for global branches, facilitating communication and collaboration to ensure alignment with company objectives. Provided guidance and support to regional teams, fostering a cohesive and collaborative working environment.

Award
- 2022 Outstanding Team - Customer Orientation
- 2021 Geek+ Inspiring Leader
- 2021 Geek+ Shinning Department - Customer Care, Service Team

Efficiency Manager, APAC  •  SPIRIANT GmbH - LSG Group

May 2015 - Oct 2020

  • Cost Optimization & Savings: Strategically managed inventory-related activities across Asia-Pacific stations, achieving significant yearly savings (~EUR 270k) through meticulous inventory optimization and cost control measures.
  • Regulatory Compliance & Risk Management: Provided expert guidance on resolving customs issues in Chinese stations, ensuring compliance with regulations while minimizing operational disruptions and risks.

Business Development Manager, APAC  •  SkylogistiX GmbH - LSG Group

May 2015 - Oct 2020

  • Market Penetration & Revenue Growth: Drove business development efforts in the Asia Pacific region, successfully securing contracts with new airline customers and expanding market presence. This involved building strategic partnerships, understanding customer needs, and delivering tailored solutions.
  • Operational Transition & Management: Effectively managed day-to-day operations of newly acquired business ventures, ensuring seamless transition and operational continuity until handover to subsequent business managers.

Warehouse & Slitting Supervisor  •  Avery Dennison Hong Kong

Jan 2014 - Apr 2015

  • Lean Management & Process Improvement: Implemented Lean and 5S practices, resulting in a 10% increase in productivity and a 10% reduction in overtime hours through optimized logistics operations and process improvements.
  • Team Leadership & Performance Management: Led a team of 10 in maintaining daily logistics operations, fostering a culture of accountability, teamwork, and continuous improvement.

Warehouse Supervisor  •  Lufthansa Service Hong Kong Ltd - LSG Group

Dec 2010 - Aug 2013

  • Operational Leadership & Team Management: Directed warehouse operations, overseeing product receiving, stores management, and airline equipment distribution. Led teams to maintain smooth daily operations, ensuring timely handling of inventory.
  • Cross-functional Collaboration: Participated in management meetings with sales, customer service, global logistics, and finance teams, ensuring alignment of warehouse operations with business objectives.
  • Process Optimization & Continuous Improvement: Implemented Lean principles, leading projects to enhance workflow efficiency and reduce waste. Spearheaded initiatives to optimize space utilization and streamline inventory management practices.

Award
- Best Employee Award in August 2011
- Special Merit - Global Initiative - LPS Lean Production System

Education

2007 - 2010

Hong Kong Polytechnic University

Bachelor of Science -  (Hon) Hotel Management

Skills and Qualifications

Skills


  • Operation Management
  • Leadership and Teamwork
  • Critical Thinking and Problem Solving
  • Effective Team Leader
  • Communication Skill

Qualification & Training


  • Lean Six Sigma Green Belt and Black Belt
  • LSG Group Global Training - Project Management
  • LSG Group Global Training - Sales leadership

Language


  • Cantonese (Native)
  • English
  • Mandarin
Resume
Profile

Chi Kit (Cherkie) WONG

International Exposure | Seasoned Operations Head | Strategic Development Expert | Service Optimization Specialist

  NG13, Nottingham, United Kingdom

Results-driven professional with over a decade of progressive experience in operational leadership, service management, and strategic development within multinational environments. Proven track record of spearheading initiatives to expand service operations, optimize profitability, and drive revenue growth across the APAC region. Skilled in team building and development, with a focus on nurturing talent and fostering a culture of excellence and collaboration. Demonstrated expertise in implementing governance structures, process optimization, and cross-functional collaboration to streamline operations and enhance customer satisfaction. A strategic thinker with a strong commitment to delivering results, I excel in driving business success through innovation, operational excellence, and stakeholder engagement. 

Contact:

Email: [email protected]

Phone: +44 07463551912

 

Professional Experience

Senior Manager - Implementation, Service and Customer Care APAC   •  Geekplus International Co. Ltd

Feb 2023 - Feb 2024

  • Strategic Leadership & Vision: Crafted and executed strategic initiatives to expand service operations across the APAC region. Developed and communicated a compelling vision to align team members and stakeholders with organizational goals, fostering a culture of innovation and excellence.
  • Operational Excellence & Profitability: Oversaw the entire service operation P&L, implementing cost-effective measures to optimize profitability while maintaining service quality. Implemented performance metrics and KPIs to monitor and improve operational efficiency and customer satisfaction.
  • Global Collaboration & Standardization: Established collaborative frameworks with EU and US regions to standardize global service operation and management practices. Led cross-functional teams to define and implement best practices, ensuring consistency and alignment with company objectives.
  • Revenue Generation & Business Development: Identified opportunities for revenue growth and developed strategies to capitalize on them. Formulated and executed plans to achieve and surpass USD 5 million in service revenue for the APAC network, leveraging market insights and customer feedback.

Service Manager APAC   •  Geekplus International Co. Ltd

Dec 2020 - Feb 2023

  • Strategic Team Building & Development: Initiated and cultivated the growth of the APAC Service Team, strategically aligning team composition and capabilities with business objectives. Developed and implemented training programs and career development initiatives to nurture talent and foster a high-performance culture.
  • Operational Excellence & Customer Satisfaction: Directed the provision of 24x7 customer service to overseas clients, ensuring prompt and effective resolution of software and hardware after-sales issues. Established and enforced service standards and protocols to deliver exceptional customer experiences and drive satisfaction.
  • Governance & Process Optimization: Implemented governance structures and management tools to streamline service team operations. Defined clear roles, responsibilities, and workflows, optimizing resource allocation and improving team efficiency and effectiveness.
  • Stakeholder Management & Collaboration: Acted as the primary point of contact for global branches, facilitating communication and collaboration to ensure alignment with company objectives. Provided guidance and support to regional teams, fostering a cohesive and collaborative working environment.

Award
- 2022 Outstanding Team - Customer Orientation
- 2021 Geek+ Inspiring Leader
- 2021 Geek+ Shinning Department - Customer Care, Service Team

Efficiency Manager, APAC  •  SPIRIANT GmbH - LSG Group

May 2015 - Oct 2020

  • Cost Optimization & Savings: Strategically managed inventory-related activities across Asia-Pacific stations, achieving significant yearly savings (~EUR 270k) through meticulous inventory optimization and cost control measures.
  • Regulatory Compliance & Risk Management: Provided expert guidance on resolving customs issues in Chinese stations, ensuring compliance with regulations while minimizing operational disruptions and risks.

Business Development Manager, APAC  •  SkylogistiX GmbH - LSG Group

May 2015 - Oct 2020

  • Market Penetration & Revenue Growth: Drove business development efforts in the Asia Pacific region, successfully securing contracts with new airline customers and expanding market presence. This involved building strategic partnerships, understanding customer needs, and delivering tailored solutions.
  • Operational Transition & Management: Effectively managed day-to-day operations of newly acquired business ventures, ensuring seamless transition and operational continuity until handover to subsequent business managers.

Warehouse & Slitting Supervisor  •  Avery Dennison Hong Kong

Jan 2014 - Apr 2015

  • Lean Management & Process Improvement: Implemented Lean and 5S practices, resulting in a 10% increase in productivity and a 10% reduction in overtime hours through optimized logistics operations and process improvements.
  • Team Leadership & Performance Management: Led a team of 10 in maintaining daily logistics operations, fostering a culture of accountability, teamwork, and continuous improvement.

Warehouse Supervisor  •  Lufthansa Service Hong Kong Ltd - LSG Group

Dec 2010 - Aug 2013

  • Operational Leadership & Team Management: Directed warehouse operations, overseeing product receiving, stores management, and airline equipment distribution. Led teams to maintain smooth daily operations, ensuring timely handling of inventory.
  • Cross-functional Collaboration: Participated in management meetings with sales, customer service, global logistics, and finance teams, ensuring alignment of warehouse operations with business objectives.
  • Process Optimization & Continuous Improvement: Implemented Lean principles, leading projects to enhance workflow efficiency and reduce waste. Spearheaded initiatives to optimize space utilization and streamline inventory management practices.

Award
- Best Employee Award in August 2011
- Special Merit - Global Initiative - LPS Lean Production System

Education

2007 - 2010

Hong Kong Polytechnic University

Bachelor of Science -  (Hon) Hotel Management

Skills and Qualifications

Skills


  • Operation Management
  • Leadership and Teamwork
  • Critical Thinking and Problem Solving
  • Effective Team Leader
  • Communication Skill

Qualification & Training


  • Lean Six Sigma Green Belt and Black Belt
  • LSG Group Global Training - Project Management
  • LSG Group Global Training - Sales leadership

Language


  • Cantonese (Native)
  • English
  • Mandarin