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4-6 years
6-10 years
10-15 years
More than 15 years
Project Manager @naaptol Online Shopping Pvt. Ltd2016 ~ 2019
・
Operation Manager, Project Manager, Product Manager
Within two months
Nasir Imam Global Operations & Strategic Partnership Manager at [email protected] Berlin, Germany Results-driven professional, specializing in Global Operations and Strategic Partnerships. Proven leadership in operational activities, B2B partnerships, and brand alliances. Expert in business development, comprehensive onboarding for supplier partnerships, and driving customer-centric innovation. Combining strategic thinking with creative expertise for effective brand management. Seeking a dynamic role to leverage operational acumen and partnership skills for organizational growth. Work Experience Global Operations & Strategic Partnership • LimoFahr SeptemberPresent Leading operational and management Activities, B2B partnerships, Brand alliances, Business Development & Partner relations.
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
bbw Hochschule
・
Management Of Creative Industry
營運副理 @Ace Exchange 王牌數位創新股份有限公司2022 ~ Present
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市場開發、營運主管、專案經理
Within one month
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
輔仁大學 Fu Jen Catholic University
・
企業管理
Operations Manager @Cogoport2023 ~ Present
・
Operation Manager, Project Manager, Product Manager
Within one month
and p harma customers. strengthen Perishable network in KN Global network and SAP in particular. Achievement : Reefer Volume growth with average 7-25% from, 100% for 2022 Reefer GP growth 15-25% growth from, 35% for 2022 NATIONAL ROUTE DEVELOPMENT MANAGER • Kuehne Nagel Indonesia AugustSeptember 2015 Functions : Procurement, Operations for all trades Report to General Manager of Seafreight. Responsible for all procurement process, Business Object report in term of volume and GP for any trades and products . Assist sales team in term of pricing internally, all incoming inquiries from overseas, RFQs, tender. Assist operations if
Employed
・
Ready to interview
Full-time / Not interested in working remotely
More than 15 years
Darma Persada University
・
JAPANESE LANGUAGETeam Lead Manager of Technical Operation @Finstek - GMI2023 ~ Present
・
Operations Manager / Team Leader / Product Manager / Platform Administrator
Within two months
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
National Taipei University of Technology
・
Industrial Engineering
Past
IVS Crypto Event Consultant @Infinity Ventures Crypto (IVC)2023 ~ 2023
・
Within two months
ensured on-site stage support. Hosted and organized a prestigious VC dinner at Heian Jingu Event Hall, attracting 100 attendees. Assiduously managed agreements, invoices, and payments. Streamlined office procurement procedures, significantly enhancing administrative efficiency. Developed and finalized business travel guidelines and arrangements. Assisted in calendar management and reimbursement for the Investor Relations Manager. Community Associate • WeWork OctFeb| Taipei, Taiwan Efficiently managed front desk operations during business hours, including overseeing daily building operations, administrative tasks, mail management, and telephone communication. Successfully coordinated new member orientation and facilitated client move-ins and move-outs.
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
Ming Chuan University
・
International Business/Trade/Commerce
Operation & Marketing Director / US & SEA Region @17LIVE Inc.2021 ~ Present
・
Marketing or Operation Manager / Director
Within one month
April Yen Communication, Marketing and Operation Expert Taipei, Taiwan As a seasoned marcom professional with over a decade of experience, I have honed my skills in luxury retail and emerging technology sectors. My expertise spans various domains, including communication, operations, integrated marketing, event management, public relations, customer relationship management, and both online and offline marketing strategy. I maintain a humble and passionate approach in my work. Continuously seeking opportunities to learn, I remain grounded and committed to expanding my knowledge base. I firmly believe that there is always more to discover, and eagerly embrace new challenges
Employed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
Birmingham City University
・
Events and Exhibition Management
Past
Senior Associate @GreyCampus EduTech2014 ~ 2023
・
Senior Associate
Within one month
Raghupalreddy Vatti Hyderabad, Telangana, India || [email protected] Experienced professional with expertise in developing and optimizing stored procedures and functions using T-SQL, SQL Server, and MySQL to enhance database performance. Skilled in designing and implementing analytical data structures to support business intelligence and reporting needs. Proficient in managing critical databases to ensure data integrity, availability, and security. Experienced in diagnosing and resolving complex system issues using advanced debugging tools. Strong collaborator with cross-functional teams to integrate database functionality into web applications. Proven ability to create web-based dashboards and
Unemployed
・
Ready to interview
Full-time / Not interested in working remotely
6-10 years
Jyothishmathi institute of technology and science
・
M.Tech(VLSI Desin)Ready to interview
Full-time / Interested in working remotely
10-15 years
Gabriela Mistral University
・
International Business
Past
Customer Service Manager @Asus 華碩電腦股份有限公司2022 ~ 2023
・
Software Project / Product Management
Within one month
emails, product feature introduction emails, and product experience optimization to increase product usage rate and first purchase rate. - 10% increase in click-through rate for new registration welcome emails - 30% increase in product usage rate, and 5% increase in first purchase rate. Customer Service Team Leader SepAprCustomer Service Operations Management ◆ Trained 10+ members and developed comprehensive educational training materials and assessment plans. ◆ Established 40+ customer complaint-handling SOPs and technical support management procedures. Implemented service quality indicators and performance evaluation management methods. ◆ Responsible for integrating service support for projects in
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
Chihlee Institute of Technology
・
International Business/Trade/Commerce
Past
Project Management @杰悉科技2021 ~ 2024
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專案經理、產品經理、系統分析師
Within one month
. 2021~FebUsed hybrid project management to finigh customized 3D Operation Management System for corporation, Total Revenue up to 10 million every year. Kaohsiung Port Cruise Terminal 3D Central Operation System for Smart BuildingTop white goods Corporation in China . 3D Operation Center Dashboard for Smart FactoryInventec Corporation 3D Operation Center Dashboard for Smart Factory (2023,China Steel Corporation M 3D Production Guide S ystem (PC/iPad/Hololens 2, 2023,Well-known telecom Corporation M 3D Simulation Smart City SystemTaiwan Goverment M 3D Traffic Management SystemImproved internal process, arise in operation efficiency to more than 20%.
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立高雄大學
・
工業管理The Most Lightweight and Effective Recruiting Plan
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Within one month
Seasoned Operations Head | Strategic Development Expert | Service Optimization Specialist with 10+ Years of Experience
Geekplus International Co. Ltd
・
2020 ~ Present
Professional Background
Current status
Employed
Job Search Progress
Ready to interview
Professions
Local Manager, Operations Manager
Fields of Employment
Work experience
10-15 years
Management
I've had experience in managing 15+ people
Skills
Languages
English
・
Professional
Chinese
・
Native or Bilingual
Job search preferences
Positions
COO or Head of Operations or Head of Sales/Business Development
Job types
Full-time
Locations
Hong Kong, UK
Remote
Interested in working remotely
Freelance
Yes, I'm currently a full-time freelancer
Educations
School
Hong Kong Polytechnic University
Major
Bsc Hon Hotel Management
Chi Kit (Cherkie) WONG
International Exposure | Seasoned Operations Head | Strategic Development Expert | Service Optimization Specialist
NG13, Nottingham, United Kingdom
Results-driven professional with over a decade of progressive experience in operational leadership, service management, and strategic development within multinational environments. Proven track record of spearheading initiatives to expand service operations, optimize profitability, and drive revenue growth across the APAC region. Skilled in team building and development, with a focus on nurturing talent and fostering a culture of excellence and collaboration. Demonstrated expertise in implementing governance structures, process optimization, and cross-functional collaboration to streamline operations and enhance customer satisfaction. A strategic thinker with a strong commitment to delivering results, I excel in driving business success through innovation, operational excellence, and stakeholder engagement.
Contact:
Email: [email protected]
Phone: +44 07463551912
Professional Experience
Senior Manager - Implementation, Service and Customer Care APAC • Geekplus International Co. Ltd
Feb 2023 - Feb 2024
- Strategic Leadership & Vision: Crafted and executed strategic initiatives to expand service operations across the APAC region. Developed and communicated a compelling vision to align team members and stakeholders with organizational goals, fostering a culture of innovation and excellence.
- Operational Excellence & Profitability: Oversaw the entire service operation P&L, implementing cost-effective measures to optimize profitability while maintaining service quality. Implemented performance metrics and KPIs to monitor and improve operational efficiency and customer satisfaction.
- Global Collaboration & Standardization: Established collaborative frameworks with EU and US regions to standardize global service operation and management practices. Led cross-functional teams to define and implement best practices, ensuring consistency and alignment with company objectives.
- Revenue Generation & Business Development: Identified opportunities for revenue growth and developed strategies to capitalize on them. Formulated and executed plans to achieve and surpass USD 5 million in service revenue for the APAC network, leveraging market insights and customer feedback.
Service Manager APAC • Geekplus International Co. Ltd
Dec 2020 - Feb 2023
- Strategic Team Building & Development: Initiated and cultivated the growth of the APAC Service Team, strategically aligning team composition and capabilities with business objectives. Developed and implemented training programs and career development initiatives to nurture talent and foster a high-performance culture.
- Operational Excellence & Customer Satisfaction: Directed the provision of 24x7 customer service to overseas clients, ensuring prompt and effective resolution of software and hardware after-sales issues. Established and enforced service standards and protocols to deliver exceptional customer experiences and drive satisfaction.
- Governance & Process Optimization: Implemented governance structures and management tools to streamline service team operations. Defined clear roles, responsibilities, and workflows, optimizing resource allocation and improving team efficiency and effectiveness.
- Stakeholder Management & Collaboration: Acted as the primary point of contact for global branches, facilitating communication and collaboration to ensure alignment with company objectives. Provided guidance and support to regional teams, fostering a cohesive and collaborative working environment.
Award
- 2022 Outstanding Team - Customer Orientation
- 2021 Geek+ Inspiring Leader
- 2021 Geek+ Shinning Department - Customer Care, Service Team
Efficiency Manager, APAC • SPIRIANT GmbH - LSG Group
May 2015 - Oct 2020
- Cost Optimization & Savings: Strategically managed inventory-related activities across Asia-Pacific stations, achieving significant yearly savings (~EUR 270k) through meticulous inventory optimization and cost control measures.
- Regulatory Compliance & Risk Management: Provided expert guidance on resolving customs issues in Chinese stations, ensuring compliance with regulations while minimizing operational disruptions and risks.
Business Development Manager, APAC • SkylogistiX GmbH - LSG Group
May 2015 - Oct 2020
- Market Penetration & Revenue Growth: Drove business development efforts in the Asia Pacific region, successfully securing contracts with new airline customers and expanding market presence. This involved building strategic partnerships, understanding customer needs, and delivering tailored solutions.
- Operational Transition & Management: Effectively managed day-to-day operations of newly acquired business ventures, ensuring seamless transition and operational continuity until handover to subsequent business managers.
Warehouse & Slitting Supervisor • Avery Dennison Hong Kong
Jan 2014 - Apr 2015
- Lean Management & Process Improvement: Implemented Lean and 5S practices, resulting in a 10% increase in productivity and a 10% reduction in overtime hours through optimized logistics operations and process improvements.
- Team Leadership & Performance Management: Led a team of 10 in maintaining daily logistics operations, fostering a culture of accountability, teamwork, and continuous improvement.
Warehouse Supervisor • Lufthansa Service Hong Kong Ltd - LSG Group
Dec 2010 - Aug 2013
- Operational Leadership & Team Management: Directed warehouse operations, overseeing product receiving, stores management, and airline equipment distribution. Led teams to maintain smooth daily operations, ensuring timely handling of inventory.
- Cross-functional Collaboration: Participated in management meetings with sales, customer service, global logistics, and finance teams, ensuring alignment of warehouse operations with business objectives.
- Process Optimization & Continuous Improvement: Implemented Lean principles, leading projects to enhance workflow efficiency and reduce waste. Spearheaded initiatives to optimize space utilization and streamline inventory management practices.
Award
- Best Employee Award in August 2011
- Special Merit - Global Initiative - LPS Lean Production System
Education
2007 - 2010
Hong Kong Polytechnic University
Bachelor of Science - (Hon) Hotel Management
Skills and Qualifications
Skills
- Operation Management
- Leadership and Teamwork
- Critical Thinking and Problem Solving
- Effective Team Leader
- Communication Skill
Qualification & Training
- Lean Six Sigma Green Belt and Black Belt
- LSG Group Global Training - Project Management
- LSG Group Global Training - Sales leadership
Language
- Cantonese (Native)
- English
- Mandarin
Chi Kit (Cherkie) WONG
International Exposure | Seasoned Operations Head | Strategic Development Expert | Service Optimization Specialist
NG13, Nottingham, United Kingdom
Results-driven professional with over a decade of progressive experience in operational leadership, service management, and strategic development within multinational environments. Proven track record of spearheading initiatives to expand service operations, optimize profitability, and drive revenue growth across the APAC region. Skilled in team building and development, with a focus on nurturing talent and fostering a culture of excellence and collaboration. Demonstrated expertise in implementing governance structures, process optimization, and cross-functional collaboration to streamline operations and enhance customer satisfaction. A strategic thinker with a strong commitment to delivering results, I excel in driving business success through innovation, operational excellence, and stakeholder engagement.
Contact:
Email: [email protected]
Phone: +44 07463551912
Professional Experience
Senior Manager - Implementation, Service and Customer Care APAC • Geekplus International Co. Ltd
Feb 2023 - Feb 2024
- Strategic Leadership & Vision: Crafted and executed strategic initiatives to expand service operations across the APAC region. Developed and communicated a compelling vision to align team members and stakeholders with organizational goals, fostering a culture of innovation and excellence.
- Operational Excellence & Profitability: Oversaw the entire service operation P&L, implementing cost-effective measures to optimize profitability while maintaining service quality. Implemented performance metrics and KPIs to monitor and improve operational efficiency and customer satisfaction.
- Global Collaboration & Standardization: Established collaborative frameworks with EU and US regions to standardize global service operation and management practices. Led cross-functional teams to define and implement best practices, ensuring consistency and alignment with company objectives.
- Revenue Generation & Business Development: Identified opportunities for revenue growth and developed strategies to capitalize on them. Formulated and executed plans to achieve and surpass USD 5 million in service revenue for the APAC network, leveraging market insights and customer feedback.
Service Manager APAC • Geekplus International Co. Ltd
Dec 2020 - Feb 2023
- Strategic Team Building & Development: Initiated and cultivated the growth of the APAC Service Team, strategically aligning team composition and capabilities with business objectives. Developed and implemented training programs and career development initiatives to nurture talent and foster a high-performance culture.
- Operational Excellence & Customer Satisfaction: Directed the provision of 24x7 customer service to overseas clients, ensuring prompt and effective resolution of software and hardware after-sales issues. Established and enforced service standards and protocols to deliver exceptional customer experiences and drive satisfaction.
- Governance & Process Optimization: Implemented governance structures and management tools to streamline service team operations. Defined clear roles, responsibilities, and workflows, optimizing resource allocation and improving team efficiency and effectiveness.
- Stakeholder Management & Collaboration: Acted as the primary point of contact for global branches, facilitating communication and collaboration to ensure alignment with company objectives. Provided guidance and support to regional teams, fostering a cohesive and collaborative working environment.
Award
- 2022 Outstanding Team - Customer Orientation
- 2021 Geek+ Inspiring Leader
- 2021 Geek+ Shinning Department - Customer Care, Service Team
Efficiency Manager, APAC • SPIRIANT GmbH - LSG Group
May 2015 - Oct 2020
- Cost Optimization & Savings: Strategically managed inventory-related activities across Asia-Pacific stations, achieving significant yearly savings (~EUR 270k) through meticulous inventory optimization and cost control measures.
- Regulatory Compliance & Risk Management: Provided expert guidance on resolving customs issues in Chinese stations, ensuring compliance with regulations while minimizing operational disruptions and risks.
Business Development Manager, APAC • SkylogistiX GmbH - LSG Group
May 2015 - Oct 2020
- Market Penetration & Revenue Growth: Drove business development efforts in the Asia Pacific region, successfully securing contracts with new airline customers and expanding market presence. This involved building strategic partnerships, understanding customer needs, and delivering tailored solutions.
- Operational Transition & Management: Effectively managed day-to-day operations of newly acquired business ventures, ensuring seamless transition and operational continuity until handover to subsequent business managers.
Warehouse & Slitting Supervisor • Avery Dennison Hong Kong
Jan 2014 - Apr 2015
- Lean Management & Process Improvement: Implemented Lean and 5S practices, resulting in a 10% increase in productivity and a 10% reduction in overtime hours through optimized logistics operations and process improvements.
- Team Leadership & Performance Management: Led a team of 10 in maintaining daily logistics operations, fostering a culture of accountability, teamwork, and continuous improvement.
Warehouse Supervisor • Lufthansa Service Hong Kong Ltd - LSG Group
Dec 2010 - Aug 2013
- Operational Leadership & Team Management: Directed warehouse operations, overseeing product receiving, stores management, and airline equipment distribution. Led teams to maintain smooth daily operations, ensuring timely handling of inventory.
- Cross-functional Collaboration: Participated in management meetings with sales, customer service, global logistics, and finance teams, ensuring alignment of warehouse operations with business objectives.
- Process Optimization & Continuous Improvement: Implemented Lean principles, leading projects to enhance workflow efficiency and reduce waste. Spearheaded initiatives to optimize space utilization and streamline inventory management practices.
Award
- Best Employee Award in August 2011
- Special Merit - Global Initiative - LPS Lean Production System
Education
2007 - 2010
Hong Kong Polytechnic University
Bachelor of Science - (Hon) Hotel Management
Skills and Qualifications
Skills
- Operation Management
- Leadership and Teamwork
- Critical Thinking and Problem Solving
- Effective Team Leader
- Communication Skill
Qualification & Training
- Lean Six Sigma Green Belt and Black Belt
- LSG Group Global Training - Project Management
- LSG Group Global Training - Sales leadership
Language
- Cantonese (Native)
- English
- Mandarin