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On
4-6 years
6-10 years
10-15 years
More than 15 years
Associate Market Manager @Expedia2022 ~ Present
・
Associate Market Manager
More than one year
Yuchuan Shih| [email protected] PROFILE Solid background in online travel E-commerce with account management, data analysis, product implementation, operation management and training programs. WORK EXPERIENCE & SELECTED ACCOMPLISHMENTS Associate Market Manager • Expedia • Account Management in International Chain & local top producers such as Marriot, IHG & Evergreen and maintaining solid partnership. • Increasing +17% revenue YoY growth with 130+ high value partners. • Deliver business analysis, market insights to improve client visibility in Campaign and Media Solutions. JanPresent Lodging Solution Specialist • Expedia • Create internal training materials for lodging technical solutions and customer service. • Optimize
Employed
Full-time / Interested in working remotely
10-15 years
Taiwan External Trade Development Council (TAITRA), Taipei, Taiwan
・
The Post-Master’s International Marketing Certificate
Past
Ruby on Rails Developer @SEMi Medical Solutions2020 ~ 2020
・
Software Developer
More than one year
Unemployed
Full-time / Interested in working remotely
6-10 years
TU Vienna
・
Bachelor's degree Computer Science
Past
Senior Business Executive @Hefeng Furniture Co., Ltd.2023 ~ Present
・
零售經理, 業務開發, 零售運營
Within one month
Emily CHOU -With over 10 years experience in retail, specializing in home decoration, houseware, and fast fashion industries, profession including business development, team building, company and store management. -10 years experience in art gallery, profession including gallery operations, team building, exhibition curation, art sales, media and customer relationship management. -Skilled in business development by channels, analysis, operation, negotiation and management. Taiwan 工作經歷 Senior Business Executive • Hefeng Furniture Co., Ltd. (TAIWAN) 五月Present Hefeng imports Italian multifunctional furniture brands, including transformable furniture (clei), sofa beds (milano bedding), transformable tables (OZZIO ITALIA), outdoor
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
More than 15 years
Barrington University
Within one year
Shirley Zhiyi Zhou City, Hong Kong • Tel:• [email protected] 6 years of experience in brand promotion design, specializing in graphic design, UI design, video production, and presentation deck creation. Experience in designing and operating brands on digital and social media platforms. Strong business and marketing mindset, with experience in market operations and project management oriented towards target audiences. Excellent communication skills and coordination ability, with experience in organizing product launches, exhibition conferences, and maintaining public relations. Work Experience The Hong Kong Jockey Club SepPresent Position: Assistant business cooperation manager Location: Hong Kong Department
Employed
Full-time / Interested in working remotely
10-15 years
Procurement Operations Specialist – Global Procurement Service @HP Inc.2019 ~ Present
・
Within one month
Yu-Che Cheng (Spencer Cheng) With expertise in procurement and sales and over seven years of experience in technology industry across electronic component to PC manufacturer. Skilled in digital transformation and project management. WORK EXPERIENCE OctPresent Procurement Operations Specialist – Global Procurement Service Operation team • HP Inc. B usiness related Achieved a cost-saving initiative of $2.76M USD by transforming business model of Ethernet IC. Depleted $1.46M USD in excess inventory during factory sunsetting process without any loss incurred. Reduced Wireless LAN aging inventory by $9M USD within 1 years. Managed
Employed
・
Open to opportunities
Full-time / Interested in working remotely
4-6 years
National ChengChi University (NCCU)
・
Public FianacePast
Product Designer @Freelance2023 ~ Present
・
UI/UX Designer / Product Designer
Within one month
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
Brigham Young University - Hawaii
・
Communications, Digital Humanities , International Cultural Studies 
Inside Sales Business Development @TDCX Malaysia2021 ~ Present
・
主管職
Within one month
Eric Chen Results-oriented professional with 9 years of experience and a proven knowledge of Business Development, Direct Sales and Project Management . Experienced 2.5 years as Google Vendor at KL site, proficient in the use of Google Ads, Salesforce and Discovery. Currently work as Google Cloud BDR at Taipei site, create new business for ISV Team to Ent Customers and stage to migration. Aiming to leverage my skills successfully in the Sales and Marketing Management role at your company. Chen Hao Yu Nationality - R.O.C Taipei, Taiwan （TW） erichen0806@gmail
Employed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
國立台灣大學
・
生物產業傳播暨發展學系
Software Engineering Section Manager @仁寶2023 ~ Present
・
Lead Designer, Senior Consultant, Design Manager
Within one month
maintenance tasks of the AI AOI system across 42 production lines in 5 Compal plants. -Achieved a 30% reduction in the cycle time of AI model training by optimizing the size of AI model files and incorporating broken image detection. -Engineered automated tools to replace manual AI system operations, resulting in a 70% increase in efficiency and a significant reduction in human error. -Developed 7 web APIs for PostgreSQL, cutting down the time for Non-Technical Failure (NTF) analysis by 50% and simplifying the management of the AI model tracking system. -Enhanced the AI data annotation
Employed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
National Taipei University of Technology
・
電機系
Assistant Account Manager @KKTV2022 ~ Present
・
數據分析、行銷研究、營運管理
Within one month
attention to details and viewing projects from a different perspective. I excel in cross-function communication, establishing and optimizing processes. Through system implementation, I enable individuals to perform their work more effectively. Taipei City, Taiwan 工作經歷 Assistant Account Manager • KKTV 一月Present Project Management Successfully implemented the BPM system: clarified user requirements from 8 business units, collaborated with IT, ADM, and ACC, addressed pain points, ultimately enhancing overall efficiency with a 40% reduction in process steps. Conducted educational training for the entire group, developed SOPs, and educating on new system operations and
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立台北藝術大學
・
藝術跨域研究所Application Security Engineer @WOO Network2022 ~ Present
・
information security engineer
Within three months
Employed
・
Open to opportunities
Full-time / Interested in working remotely
10-15 years
National Quemoy University
・
Computer Science and Information EngineeringThe Most Lightweight and Effective Recruiting Plan
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Within one month
Seasoned Operations Head | Strategic Development Expert | Service Optimization Specialist with 10+ Years of Experience
Geekplus International Co. Ltd
・
2020 ~ Present
Professional Background
Current status
Employed
Job Search Progress
Ready to interview
Professions
Local Manager, Operations Manager
Fields of Employment
Work experience
10-15 years
Management
I've had experience in managing 15+ people
Skills
Languages
English
・
Professional
Chinese
・
Native or Bilingual
Job search preferences
Positions
COO or Head of Operations or Head of Sales/Business Development
Job types
Full-time
Locations
Hong Kong, UK
Remote
Interested in working remotely
Freelance
Yes, I'm currently a full-time freelancer
Educations
School
Hong Kong Polytechnic University
Major
Bsc Hon Hotel Management
Chi Kit (Cherkie) WONG
International Exposure | Seasoned Operations Head | Strategic Development Expert | Service Optimization Specialist
NG13, Nottingham, United Kingdom
Results-driven professional with over a decade of progressive experience in operational leadership, service management, and strategic development within multinational environments. Proven track record of spearheading initiatives to expand service operations, optimize profitability, and drive revenue growth across the APAC region. Skilled in team building and development, with a focus on nurturing talent and fostering a culture of excellence and collaboration. Demonstrated expertise in implementing governance structures, process optimization, and cross-functional collaboration to streamline operations and enhance customer satisfaction. A strategic thinker with a strong commitment to delivering results, I excel in driving business success through innovation, operational excellence, and stakeholder engagement.
Contact:
Email: [email protected]
Phone: +44 07463551912
Professional Experience
Senior Manager - Implementation, Service and Customer Care APAC • Geekplus International Co. Ltd
Feb 2023 - Feb 2024
- Strategic Leadership & Vision: Crafted and executed strategic initiatives to expand service operations across the APAC region. Developed and communicated a compelling vision to align team members and stakeholders with organizational goals, fostering a culture of innovation and excellence.
- Operational Excellence & Profitability: Oversaw the entire service operation P&L, implementing cost-effective measures to optimize profitability while maintaining service quality. Implemented performance metrics and KPIs to monitor and improve operational efficiency and customer satisfaction.
- Global Collaboration & Standardization: Established collaborative frameworks with EU and US regions to standardize global service operation and management practices. Led cross-functional teams to define and implement best practices, ensuring consistency and alignment with company objectives.
- Revenue Generation & Business Development: Identified opportunities for revenue growth and developed strategies to capitalize on them. Formulated and executed plans to achieve and surpass USD 5 million in service revenue for the APAC network, leveraging market insights and customer feedback.
Service Manager APAC • Geekplus International Co. Ltd
Dec 2020 - Feb 2023
- Strategic Team Building & Development: Initiated and cultivated the growth of the APAC Service Team, strategically aligning team composition and capabilities with business objectives. Developed and implemented training programs and career development initiatives to nurture talent and foster a high-performance culture.
- Operational Excellence & Customer Satisfaction: Directed the provision of 24x7 customer service to overseas clients, ensuring prompt and effective resolution of software and hardware after-sales issues. Established and enforced service standards and protocols to deliver exceptional customer experiences and drive satisfaction.
- Governance & Process Optimization: Implemented governance structures and management tools to streamline service team operations. Defined clear roles, responsibilities, and workflows, optimizing resource allocation and improving team efficiency and effectiveness.
- Stakeholder Management & Collaboration: Acted as the primary point of contact for global branches, facilitating communication and collaboration to ensure alignment with company objectives. Provided guidance and support to regional teams, fostering a cohesive and collaborative working environment.
Award
- 2022 Outstanding Team - Customer Orientation
- 2021 Geek+ Inspiring Leader
- 2021 Geek+ Shinning Department - Customer Care, Service Team
Efficiency Manager, APAC • SPIRIANT GmbH - LSG Group
May 2015 - Oct 2020
- Cost Optimization & Savings: Strategically managed inventory-related activities across Asia-Pacific stations, achieving significant yearly savings (~EUR 270k) through meticulous inventory optimization and cost control measures.
- Regulatory Compliance & Risk Management: Provided expert guidance on resolving customs issues in Chinese stations, ensuring compliance with regulations while minimizing operational disruptions and risks.
Business Development Manager, APAC • SkylogistiX GmbH - LSG Group
May 2015 - Oct 2020
- Market Penetration & Revenue Growth: Drove business development efforts in the Asia Pacific region, successfully securing contracts with new airline customers and expanding market presence. This involved building strategic partnerships, understanding customer needs, and delivering tailored solutions.
- Operational Transition & Management: Effectively managed day-to-day operations of newly acquired business ventures, ensuring seamless transition and operational continuity until handover to subsequent business managers.
Warehouse & Slitting Supervisor • Avery Dennison Hong Kong
Jan 2014 - Apr 2015
- Lean Management & Process Improvement: Implemented Lean and 5S practices, resulting in a 10% increase in productivity and a 10% reduction in overtime hours through optimized logistics operations and process improvements.
- Team Leadership & Performance Management: Led a team of 10 in maintaining daily logistics operations, fostering a culture of accountability, teamwork, and continuous improvement.
Warehouse Supervisor • Lufthansa Service Hong Kong Ltd - LSG Group
Dec 2010 - Aug 2013
- Operational Leadership & Team Management: Directed warehouse operations, overseeing product receiving, stores management, and airline equipment distribution. Led teams to maintain smooth daily operations, ensuring timely handling of inventory.
- Cross-functional Collaboration: Participated in management meetings with sales, customer service, global logistics, and finance teams, ensuring alignment of warehouse operations with business objectives.
- Process Optimization & Continuous Improvement: Implemented Lean principles, leading projects to enhance workflow efficiency and reduce waste. Spearheaded initiatives to optimize space utilization and streamline inventory management practices.
Award
- Best Employee Award in August 2011
- Special Merit - Global Initiative - LPS Lean Production System
Education
2007 - 2010
Hong Kong Polytechnic University
Bachelor of Science - (Hon) Hotel Management
Skills and Qualifications
Skills
- Operation Management
- Leadership and Teamwork
- Critical Thinking and Problem Solving
- Effective Team Leader
- Communication Skill
Qualification & Training
- Lean Six Sigma Green Belt and Black Belt
- LSG Group Global Training - Project Management
- LSG Group Global Training - Sales leadership
Language
- Cantonese (Native)
- English
- Mandarin
Chi Kit (Cherkie) WONG
International Exposure | Seasoned Operations Head | Strategic Development Expert | Service Optimization Specialist
NG13, Nottingham, United Kingdom
Results-driven professional with over a decade of progressive experience in operational leadership, service management, and strategic development within multinational environments. Proven track record of spearheading initiatives to expand service operations, optimize profitability, and drive revenue growth across the APAC region. Skilled in team building and development, with a focus on nurturing talent and fostering a culture of excellence and collaboration. Demonstrated expertise in implementing governance structures, process optimization, and cross-functional collaboration to streamline operations and enhance customer satisfaction. A strategic thinker with a strong commitment to delivering results, I excel in driving business success through innovation, operational excellence, and stakeholder engagement.
Contact:
Email: [email protected]
Phone: +44 07463551912
Professional Experience
Senior Manager - Implementation, Service and Customer Care APAC • Geekplus International Co. Ltd
Feb 2023 - Feb 2024
- Strategic Leadership & Vision: Crafted and executed strategic initiatives to expand service operations across the APAC region. Developed and communicated a compelling vision to align team members and stakeholders with organizational goals, fostering a culture of innovation and excellence.
- Operational Excellence & Profitability: Oversaw the entire service operation P&L, implementing cost-effective measures to optimize profitability while maintaining service quality. Implemented performance metrics and KPIs to monitor and improve operational efficiency and customer satisfaction.
- Global Collaboration & Standardization: Established collaborative frameworks with EU and US regions to standardize global service operation and management practices. Led cross-functional teams to define and implement best practices, ensuring consistency and alignment with company objectives.
- Revenue Generation & Business Development: Identified opportunities for revenue growth and developed strategies to capitalize on them. Formulated and executed plans to achieve and surpass USD 5 million in service revenue for the APAC network, leveraging market insights and customer feedback.
Service Manager APAC • Geekplus International Co. Ltd
Dec 2020 - Feb 2023
- Strategic Team Building & Development: Initiated and cultivated the growth of the APAC Service Team, strategically aligning team composition and capabilities with business objectives. Developed and implemented training programs and career development initiatives to nurture talent and foster a high-performance culture.
- Operational Excellence & Customer Satisfaction: Directed the provision of 24x7 customer service to overseas clients, ensuring prompt and effective resolution of software and hardware after-sales issues. Established and enforced service standards and protocols to deliver exceptional customer experiences and drive satisfaction.
- Governance & Process Optimization: Implemented governance structures and management tools to streamline service team operations. Defined clear roles, responsibilities, and workflows, optimizing resource allocation and improving team efficiency and effectiveness.
- Stakeholder Management & Collaboration: Acted as the primary point of contact for global branches, facilitating communication and collaboration to ensure alignment with company objectives. Provided guidance and support to regional teams, fostering a cohesive and collaborative working environment.
Award
- 2022 Outstanding Team - Customer Orientation
- 2021 Geek+ Inspiring Leader
- 2021 Geek+ Shinning Department - Customer Care, Service Team
Efficiency Manager, APAC • SPIRIANT GmbH - LSG Group
May 2015 - Oct 2020
- Cost Optimization & Savings: Strategically managed inventory-related activities across Asia-Pacific stations, achieving significant yearly savings (~EUR 270k) through meticulous inventory optimization and cost control measures.
- Regulatory Compliance & Risk Management: Provided expert guidance on resolving customs issues in Chinese stations, ensuring compliance with regulations while minimizing operational disruptions and risks.
Business Development Manager, APAC • SkylogistiX GmbH - LSG Group
May 2015 - Oct 2020
- Market Penetration & Revenue Growth: Drove business development efforts in the Asia Pacific region, successfully securing contracts with new airline customers and expanding market presence. This involved building strategic partnerships, understanding customer needs, and delivering tailored solutions.
- Operational Transition & Management: Effectively managed day-to-day operations of newly acquired business ventures, ensuring seamless transition and operational continuity until handover to subsequent business managers.
Warehouse & Slitting Supervisor • Avery Dennison Hong Kong
Jan 2014 - Apr 2015
- Lean Management & Process Improvement: Implemented Lean and 5S practices, resulting in a 10% increase in productivity and a 10% reduction in overtime hours through optimized logistics operations and process improvements.
- Team Leadership & Performance Management: Led a team of 10 in maintaining daily logistics operations, fostering a culture of accountability, teamwork, and continuous improvement.
Warehouse Supervisor • Lufthansa Service Hong Kong Ltd - LSG Group
Dec 2010 - Aug 2013
- Operational Leadership & Team Management: Directed warehouse operations, overseeing product receiving, stores management, and airline equipment distribution. Led teams to maintain smooth daily operations, ensuring timely handling of inventory.
- Cross-functional Collaboration: Participated in management meetings with sales, customer service, global logistics, and finance teams, ensuring alignment of warehouse operations with business objectives.
- Process Optimization & Continuous Improvement: Implemented Lean principles, leading projects to enhance workflow efficiency and reduce waste. Spearheaded initiatives to optimize space utilization and streamline inventory management practices.
Award
- Best Employee Award in August 2011
- Special Merit - Global Initiative - LPS Lean Production System
Education
2007 - 2010
Hong Kong Polytechnic University
Bachelor of Science - (Hon) Hotel Management
Skills and Qualifications
Skills
- Operation Management
- Leadership and Teamwork
- Critical Thinking and Problem Solving
- Effective Team Leader
- Communication Skill
Qualification & Training
- Lean Six Sigma Green Belt and Black Belt
- LSG Group Global Training - Project Management
- LSG Group Global Training - Sales leadership
Language
- Cantonese (Native)
- English
- Mandarin