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implementation System Enhancement • PT. Bank Mandiri MayAug 2023 Carry out technical and documentation work, both system maintenance and strategic IT project initiatives, especially on the WM System and Mutual Fund System applications to meet group business needs/demands. e.g. Implementation of migration core banking wealth management, Testing defect, change request of businesss flow in system, Enhancement and Sustenance through Robotic Process Automation Integration in Business Workflows System Engineer • Asaba Computer Center AprMay 2016 Delivering Microsoft product projects such as Microsoft Exchange Server, Office 365 and Windows Server in large companies. EducationGunadarma University System
Employed
・
Open to opportunities
Full-time / Interested in working remotely
6-10 years
Product Design Consultant @Freelancer2023 ~ 2024
・
UX Researcher / UIUX Designer / Product Designer
Within one month
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
Shih Chien University
・
B.F.A Communication Design
Cross Dept. Team (Brand, Design, UI/UX) @十二點原生概念有限公司2022 ~ Present
・
Business Development, Product Manager, Project Management, Business Operations, Process Design
Within one month
renowned brands such as Hyatt, Westin, W Hotel, Sheraton, St. Regis, Wacom Tablet, Toshiba, Adobe, Xiaomi, Porsche, Michelin, the Michelin Guide, Ballantines, as well as numerous local brands from Singapore, Taiwan, and Indonesia. My proficiencies extend to key areas such as optimizing business operations and workflows, meticulous project management, adept management of CRM, ERP, and e-commerce, as well as comprehensive expertise in integrated design, covering corporate identity systems (CIS), augmented reality (AR), user interface (UI) design, signage design, and typeface design. Taiwan APRC Holder & Open Working Permit I am expatriate (Indonesian) have been living in Taiwan
Employed
・
Open to opportunities
Full-time / Interested in working remotely
More than 15 years
國立臺北科技大學(National Taipei University of Technology, Taipei Tech)
・
Operational & marketing
Past
Assistant Project Manager @Interface infra private limited2023 ~ Present
・
project manager
Within six months
Pawan Vishwakarma Oshiwara goregaon west [email protected] DESIGN | PROJECT PLANNING | PROJECT ESCALATION MANAGEMENT | GFC ANALYSIS | SCHEDULE | VENDOR MANAGEMENT CLIENT MEETINGS | DPR/ WPR/REPORTS | EXECUTION .Broad-based knowledge for more than 100 Months of experience in interior design Industry. .Ability to work productively and effectively with all levels of management with full range of personalities. Ability to meet up the deadlines and work well under pressure. .Exceptional interpersonal with client service skills. Ability to communicate both Contractors and with agencies. .Strong background for commercial and residential interior
Unemployed
Full-time / Interested in working remotely
4-6 years
St. Francis Institute Of art and design
・
Interior Design
Management Trainee (FLM) @Genpact2021 ~ Present
・
Assistant manager
Within six months
Ashutosh Tiwari US & UK Insurance Ghaziabad, Uttar Pradesh, India 9+ years' experience in the areas of Business Process Operations Management, handled P&C Insurance & Health Insurance segment for US and UK regions. Associated with Genpact as Management Trainee - Operations leading portfolios for US Fortune 100 company. • Strong domain expertise across P&C Insurance & Health Insurance for Personal & Commercial Lines, Underwriting, Claims and Surplus Lines. • Possess interpersonal and organizational skills with demonstrated abilities in Process Management, Operations Management, Team Management, People Management, Client Management, Transition Management, Project Management. • Skilled in managing teams to work in sync
Employed
Full-time / Interested in working remotely
6-10 years
Swami Vivekanand Subharti University
・
Finance & Marketing
Product Marketing Manager @National Math and Science Initiative2024 ~ Present
・
UX Writer, Content Marketer, UX/UI Designer
Within one month
of assets to support event marketing efforts including sponsorship package, landing page, ads, social media, signage and presentations Measure and analyze content marketing performance using Google Analytics and Moz to guide new or existing content development Collaborate with subject matter experts combining SEO best practices to produce engaging content such as blogs, case studies and product sheets JanuaryDecember 2023 Content Designer | Copywriter • Freelancer Helping small to mid-size businesses with content marketing and UX writing projects JanuaryPresent Digital Marketing Specialist • CU Anschutz Health and Wellness Center Manage member and nonmember communications, writing multiple monthly newsletter and man...
Employed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
University of Colorado Denver
・
Entertainment Industry Marketing
Software engineer @SingularWings Medical.2019 ~ Present
・
Software Engineer
Within one month
for team collaboration and development process management - Using Git for program version control / writing development documents / introducing and evaluating new technologies - Managing application feedback using Google Analytics Project intern 工業技術研究院 服務科技系統中心 • MarAug 2019 【Service System Technology Center】 Participated in health and fitness program projects, developing exercise-related applications, and assisting with project routine tasks. Job Responsibilities: - Responsible for monitoring exercise intensity programs, visualizing chart data analysis display - Developing tool programs (e.g., examples of health passbook integration programs) - Particip...
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
Kaohsiung Medical University 高雄醫學大學
・
Medical Informatics
Supervisor @Cortinawatch2024 ~ Present
・
Part-time worker
Within one month
a Finance, Human Resources, and Admin Department supervisor at Brothers International Taiwan. In this role, I handle various accounting tasks such as accounts receivable posting, employee expense entry, business tax filing, and income declaration. Additionally, I manage human resources responsibilities, including payroll calculation, performance evaluation planning, employee attendance management, HR system administration, labor insurance, and retirement fund updates, organizing internal training courses and CSR activities, conducting interviews, mediating labor disputes, coordinating cross-departmental communication, and planning employee health checkups. Furthermore, I am also involved in general affairs tasks such as purchasing office supplies and equipment, managing company
Employed
・
Ready to interview
Part-time / Remote Only
4-6 years
Ming Chuan University
・
FinancePast
Senior iOS Engineer @Noodoe 拓連科技股份有限公司2022 ~ Present
・
iOS Developer
Within one month
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
Fju Jen Catholic University
・
Computer Science and Information EngineeringStrategic Account Manager @iSPOT Media 艾斯博媒體股份有限公司2023 ~ Present
・
Strategic Account Manager
Within one month
Employed
・
Open to opportunities
Full-time / Interested in working remotely
10-15 years
淡江大學 Tamkang University
・
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Within one month
Seasoned Operations Head | Strategic Development Expert | Service Optimization Specialist with 10+ Years of Experience
Geekplus International Co. Ltd
・
2020 ~ Present
Professional Background
Current status
Employed
Job Search Progress
Ready to interview
Professions
Local Manager, Operations Manager
Fields of Employment
Work experience
10-15 years
Management
I've had experience in managing 15+ people
Skills
Languages
English
・
Professional
Chinese
・
Native or Bilingual
Job search preferences
Positions
COO or Head of Operations or Head of Sales/Business Development
Job types
Full-time
Locations
Hong Kong, UK
Remote
Interested in working remotely
Freelance
Yes, I'm currently a full-time freelancer
Educations
School
Hong Kong Polytechnic University
Major
Bsc Hon Hotel Management
Chi Kit (Cherkie) WONG
International Exposure | Seasoned Operations Head | Strategic Development Expert | Service Optimization Specialist
NG13, Nottingham, United Kingdom
Results-driven professional with over a decade of progressive experience in operational leadership, service management, and strategic development within multinational environments. Proven track record of spearheading initiatives to expand service operations, optimize profitability, and drive revenue growth across the APAC region. Skilled in team building and development, with a focus on nurturing talent and fostering a culture of excellence and collaboration. Demonstrated expertise in implementing governance structures, process optimization, and cross-functional collaboration to streamline operations and enhance customer satisfaction. A strategic thinker with a strong commitment to delivering results, I excel in driving business success through innovation, operational excellence, and stakeholder engagement.
Contact:
Email: [email protected]
Phone: +44 07463551912
Professional Experience
Senior Manager - Implementation, Service and Customer Care APAC • Geekplus International Co. Ltd
Feb 2023 - Feb 2024
- Strategic Leadership & Vision: Crafted and executed strategic initiatives to expand service operations across the APAC region. Developed and communicated a compelling vision to align team members and stakeholders with organizational goals, fostering a culture of innovation and excellence.
- Operational Excellence & Profitability: Oversaw the entire service operation P&L, implementing cost-effective measures to optimize profitability while maintaining service quality. Implemented performance metrics and KPIs to monitor and improve operational efficiency and customer satisfaction.
- Global Collaboration & Standardization: Established collaborative frameworks with EU and US regions to standardize global service operation and management practices. Led cross-functional teams to define and implement best practices, ensuring consistency and alignment with company objectives.
- Revenue Generation & Business Development: Identified opportunities for revenue growth and developed strategies to capitalize on them. Formulated and executed plans to achieve and surpass USD 5 million in service revenue for the APAC network, leveraging market insights and customer feedback.
Service Manager APAC • Geekplus International Co. Ltd
Dec 2020 - Feb 2023
- Strategic Team Building & Development: Initiated and cultivated the growth of the APAC Service Team, strategically aligning team composition and capabilities with business objectives. Developed and implemented training programs and career development initiatives to nurture talent and foster a high-performance culture.
- Operational Excellence & Customer Satisfaction: Directed the provision of 24x7 customer service to overseas clients, ensuring prompt and effective resolution of software and hardware after-sales issues. Established and enforced service standards and protocols to deliver exceptional customer experiences and drive satisfaction.
- Governance & Process Optimization: Implemented governance structures and management tools to streamline service team operations. Defined clear roles, responsibilities, and workflows, optimizing resource allocation and improving team efficiency and effectiveness.
- Stakeholder Management & Collaboration: Acted as the primary point of contact for global branches, facilitating communication and collaboration to ensure alignment with company objectives. Provided guidance and support to regional teams, fostering a cohesive and collaborative working environment.
Award
- 2022 Outstanding Team - Customer Orientation
- 2021 Geek+ Inspiring Leader
- 2021 Geek+ Shinning Department - Customer Care, Service Team
Efficiency Manager, APAC • SPIRIANT GmbH - LSG Group
May 2015 - Oct 2020
- Cost Optimization & Savings: Strategically managed inventory-related activities across Asia-Pacific stations, achieving significant yearly savings (~EUR 270k) through meticulous inventory optimization and cost control measures.
- Regulatory Compliance & Risk Management: Provided expert guidance on resolving customs issues in Chinese stations, ensuring compliance with regulations while minimizing operational disruptions and risks.
Business Development Manager, APAC • SkylogistiX GmbH - LSG Group
May 2015 - Oct 2020
- Market Penetration & Revenue Growth: Drove business development efforts in the Asia Pacific region, successfully securing contracts with new airline customers and expanding market presence. This involved building strategic partnerships, understanding customer needs, and delivering tailored solutions.
- Operational Transition & Management: Effectively managed day-to-day operations of newly acquired business ventures, ensuring seamless transition and operational continuity until handover to subsequent business managers.
Warehouse & Slitting Supervisor • Avery Dennison Hong Kong
Jan 2014 - Apr 2015
- Lean Management & Process Improvement: Implemented Lean and 5S practices, resulting in a 10% increase in productivity and a 10% reduction in overtime hours through optimized logistics operations and process improvements.
- Team Leadership & Performance Management: Led a team of 10 in maintaining daily logistics operations, fostering a culture of accountability, teamwork, and continuous improvement.
Warehouse Supervisor • Lufthansa Service Hong Kong Ltd - LSG Group
Dec 2010 - Aug 2013
- Operational Leadership & Team Management: Directed warehouse operations, overseeing product receiving, stores management, and airline equipment distribution. Led teams to maintain smooth daily operations, ensuring timely handling of inventory.
- Cross-functional Collaboration: Participated in management meetings with sales, customer service, global logistics, and finance teams, ensuring alignment of warehouse operations with business objectives.
- Process Optimization & Continuous Improvement: Implemented Lean principles, leading projects to enhance workflow efficiency and reduce waste. Spearheaded initiatives to optimize space utilization and streamline inventory management practices.
Award
- Best Employee Award in August 2011
- Special Merit - Global Initiative - LPS Lean Production System
Education
2007 - 2010
Hong Kong Polytechnic University
Bachelor of Science - (Hon) Hotel Management
Skills and Qualifications
Skills
- Operation Management
- Leadership and Teamwork
- Critical Thinking and Problem Solving
- Effective Team Leader
- Communication Skill
Qualification & Training
- Lean Six Sigma Green Belt and Black Belt
- LSG Group Global Training - Project Management
- LSG Group Global Training - Sales leadership
Language
- Cantonese (Native)
- English
- Mandarin
Chi Kit (Cherkie) WONG
International Exposure | Seasoned Operations Head | Strategic Development Expert | Service Optimization Specialist
NG13, Nottingham, United Kingdom
Results-driven professional with over a decade of progressive experience in operational leadership, service management, and strategic development within multinational environments. Proven track record of spearheading initiatives to expand service operations, optimize profitability, and drive revenue growth across the APAC region. Skilled in team building and development, with a focus on nurturing talent and fostering a culture of excellence and collaboration. Demonstrated expertise in implementing governance structures, process optimization, and cross-functional collaboration to streamline operations and enhance customer satisfaction. A strategic thinker with a strong commitment to delivering results, I excel in driving business success through innovation, operational excellence, and stakeholder engagement.
Contact:
Email: [email protected]
Phone: +44 07463551912
Professional Experience
Senior Manager - Implementation, Service and Customer Care APAC • Geekplus International Co. Ltd
Feb 2023 - Feb 2024
- Strategic Leadership & Vision: Crafted and executed strategic initiatives to expand service operations across the APAC region. Developed and communicated a compelling vision to align team members and stakeholders with organizational goals, fostering a culture of innovation and excellence.
- Operational Excellence & Profitability: Oversaw the entire service operation P&L, implementing cost-effective measures to optimize profitability while maintaining service quality. Implemented performance metrics and KPIs to monitor and improve operational efficiency and customer satisfaction.
- Global Collaboration & Standardization: Established collaborative frameworks with EU and US regions to standardize global service operation and management practices. Led cross-functional teams to define and implement best practices, ensuring consistency and alignment with company objectives.
- Revenue Generation & Business Development: Identified opportunities for revenue growth and developed strategies to capitalize on them. Formulated and executed plans to achieve and surpass USD 5 million in service revenue for the APAC network, leveraging market insights and customer feedback.
Service Manager APAC • Geekplus International Co. Ltd
Dec 2020 - Feb 2023
- Strategic Team Building & Development: Initiated and cultivated the growth of the APAC Service Team, strategically aligning team composition and capabilities with business objectives. Developed and implemented training programs and career development initiatives to nurture talent and foster a high-performance culture.
- Operational Excellence & Customer Satisfaction: Directed the provision of 24x7 customer service to overseas clients, ensuring prompt and effective resolution of software and hardware after-sales issues. Established and enforced service standards and protocols to deliver exceptional customer experiences and drive satisfaction.
- Governance & Process Optimization: Implemented governance structures and management tools to streamline service team operations. Defined clear roles, responsibilities, and workflows, optimizing resource allocation and improving team efficiency and effectiveness.
- Stakeholder Management & Collaboration: Acted as the primary point of contact for global branches, facilitating communication and collaboration to ensure alignment with company objectives. Provided guidance and support to regional teams, fostering a cohesive and collaborative working environment.
Award
- 2022 Outstanding Team - Customer Orientation
- 2021 Geek+ Inspiring Leader
- 2021 Geek+ Shinning Department - Customer Care, Service Team
Efficiency Manager, APAC • SPIRIANT GmbH - LSG Group
May 2015 - Oct 2020
- Cost Optimization & Savings: Strategically managed inventory-related activities across Asia-Pacific stations, achieving significant yearly savings (~EUR 270k) through meticulous inventory optimization and cost control measures.
- Regulatory Compliance & Risk Management: Provided expert guidance on resolving customs issues in Chinese stations, ensuring compliance with regulations while minimizing operational disruptions and risks.
Business Development Manager, APAC • SkylogistiX GmbH - LSG Group
May 2015 - Oct 2020
- Market Penetration & Revenue Growth: Drove business development efforts in the Asia Pacific region, successfully securing contracts with new airline customers and expanding market presence. This involved building strategic partnerships, understanding customer needs, and delivering tailored solutions.
- Operational Transition & Management: Effectively managed day-to-day operations of newly acquired business ventures, ensuring seamless transition and operational continuity until handover to subsequent business managers.
Warehouse & Slitting Supervisor • Avery Dennison Hong Kong
Jan 2014 - Apr 2015
- Lean Management & Process Improvement: Implemented Lean and 5S practices, resulting in a 10% increase in productivity and a 10% reduction in overtime hours through optimized logistics operations and process improvements.
- Team Leadership & Performance Management: Led a team of 10 in maintaining daily logistics operations, fostering a culture of accountability, teamwork, and continuous improvement.
Warehouse Supervisor • Lufthansa Service Hong Kong Ltd - LSG Group
Dec 2010 - Aug 2013
- Operational Leadership & Team Management: Directed warehouse operations, overseeing product receiving, stores management, and airline equipment distribution. Led teams to maintain smooth daily operations, ensuring timely handling of inventory.
- Cross-functional Collaboration: Participated in management meetings with sales, customer service, global logistics, and finance teams, ensuring alignment of warehouse operations with business objectives.
- Process Optimization & Continuous Improvement: Implemented Lean principles, leading projects to enhance workflow efficiency and reduce waste. Spearheaded initiatives to optimize space utilization and streamline inventory management practices.
Award
- Best Employee Award in August 2011
- Special Merit - Global Initiative - LPS Lean Production System
Education
2007 - 2010
Hong Kong Polytechnic University
Bachelor of Science - (Hon) Hotel Management
Skills and Qualifications
Skills
- Operation Management
- Leadership and Teamwork
- Critical Thinking and Problem Solving
- Effective Team Leader
- Communication Skill
Qualification & Training
- Lean Six Sigma Green Belt and Black Belt
- LSG Group Global Training - Project Management
- LSG Group Global Training - Sales leadership
Language
- Cantonese (Native)
- English
- Mandarin