CakeResume 找人才

進階搜尋
On
4 到 6 年
6 到 10 年
10 到 15 年
15 年以上
Avatar of Daniel Simamora.
Avatar of Daniel Simamora.
曾任
Senior Customer Support Representative @PT Equdero Layanan Indonesia
2022 ~ 2024
Customer Support Lead
一個月內
versed in organizational rules and regulations. Collaborating seamlessly with diverse departments, I contribute to the streamlined execution of day-to-day operations, thereby elevating the overall quality of service provided to clients. Acting as a skilled mediator in disputes, I leverage my expertise to sustain client loyalty and satisfaction. My career is a testament to my unwavering commitment to excellence, and I am poised to bring this dedication, along with my proven track record, to contribute effectively to any team or organization. Daerah Khusus Ibukota Jakarta, [email protected] Work Experience Senior Customer Support
CRM software
Microsoft Office
Zendesk
待業中
正在積極求職中
全職 / 對遠端工作有興趣
4 到 6 年
University of Brawijaya
Computer Science
Avatar of 翁宇函.
Avatar of 翁宇函.
曾任
Product Designer @Freelance
2023 ~ 現在
UI/UX Designer / Product Designer
一個月內
Customer Operation Specialist Alfred Systems Inc. | AugustJuly 2023 Collaborated with UX Design team on user interviews and design ideation. Wrote UX copy for app interfaces, errors, and marketing, ensuring clarity and engagement. Drove process optimization, achieving 50% faster Zendesk/ email response and a 40% rise in customer satisfaction. Offered technical customer support, using feedback to refine UX and enhance FAQs. Created training materials and guides, prioritizing user-friendly content. User Advocate & e-Commerce Specialist ZipX Taiwan Limited | NovemberAugust 2021 Refined customer support processes and materials, focusing on user interaction and support documentation.
Customer Relationship Management (CRM)
Multicultural Team Management
Zendesk Support
待業中
正在積極求職中
全職 / 對遠端工作有興趣
6 到 10 年
Brigham Young University - Hawaii
Communications, Digital Humanities , International Cultural Studies
Avatar of 魏文莉 Kallista Wei.
Avatar of 魏文莉 Kallista Wei.
Product Developer @Sararose International Inc
2020 ~ 現在
Product/Project Manager
一個月內
Product: hat, handbag, belt, garment, home decor, water bottle...etc Key customer: Forever 21 | MAO Mapping over 20 customers from worldwide with suitable vendor for customized product. Cooperated with design team to adjust the design, with purchasing team for finding qualified vendor and with QA team for shipping out good quality product. did fashion trend research for each season to make sure all of recommended product is on trend. Negotiated price with vendor to reach customer's request. Managed customer accounts to secure customer satisfaction and repeat business. Identified ...
Word
Excel
PowerPoint
就職中
正在積極求職中
全職 / 對遠端工作有興趣
4 到 6 年
華梵大學
外國語文學系
Avatar of steve pablo.
一個月內
export documents 6. Make a plan to import goods in one year ( RIBMake a monthly realization report and submit it to INSW. 8. Submit import approval letter ( PI ) at INSW. 9. Provide consultations to customers regarding customs issues. 10. Maintain good relationships with customers. 11. Usually travels within or outside the city to build good relationships with customers. 12. Make monthly reports related to imports. 13. Ensure all procedures run smoothly and follow company SOPs for customer satisfaction. 14. Booking ships for export and communicating
Word
就職中
正在積極求職中
全職 / 對遠端工作有興趣
4 到 6 年
Avatar of the user.
Avatar of the user.
曾任
Head of Business Operations @51Talk
2022 ~ 2024
Business Development, Product Manager, Project Management, Business Operations, Process Design
一個月內
Management
Planning
Customer Relationship
待業中
正在積極求職中
全職 / 對遠端工作有興趣
6 到 10 年
City University of Hong Kong
Marketing
Avatar of the user.
Avatar of the user.
Sustaining/NPI Engineering Program Manager @Foxconn Industrial Internet
2022 ~ 現在
Product Manager/ Program Manager
一個月內
Project Management Professional (PMP)
New Product Development Professional (NPDP)
MS project
就職中
正在積極求職中
全職 / 對遠端工作有興趣
10 到 15 年
Tsinghua University (北京)清華大學
International Master of Business Administration (IMBA)
Avatar of the user.
Avatar of the user.
Service Manager @Geekplus International Co. Ltd
2020 ~ 現在
COO or Head of Operations or Head of Sales/Business Development
一個月內
Microsoft Office
就職中
正在積極求職中
全職 / 對遠端工作有興趣
10 到 15 年
Hong Kong Polytechnic University
Bsc Hon Hotel Management
Avatar of Fiora Tsai.
Avatar of Fiora Tsai.
Procurement/Sales Engineer @Roresin Corp
2017 ~ 現在
Procurement/Sales Engineer
一個月內
product development in the Asia-Pacific region. Established 2 new suppliers to fulfill the R&D and procurement team's needs for introducing new items within a span of 6 months. Negotiation - Conducted analysis of 40+ customer complaints to identify root causes and formulated resolution, successfully increasing customer satisfaction and loyalty by 15-20%. Resolved quality disputes by negotiating an exceptional refund agreement with the supplier, thereby safeguarding and reinforcing our important client relationship. Problem - solving - Converted customized contracts to replace standardized contracts to resolve disputes between the customer - BenQ Material and the international supplier
Analysis
Intercultural Communication
Business Administration
就職中
正在積極求職中
全職 / 對遠端工作有興趣
4 到 6 年
銘傳大學 Ming Chuan University
Business Administration
Avatar of Pan Ping-Han.
Avatar of Pan Ping-Han.
曾任
Senior Marketing Specialist @ASUS Cloud Corporation
2017 ~ 2023
行銷企劃專員
一個月內
to 25%; click-through rate from 0.5% to 1%). Senior Customer Support Specialist ASUS Cloud Corporation MarMar 2017 Managed a team of three customer support specialists, guiding them in resolving customer issues and complaints. Employed effective and strategic communication to understand customer needs, resulting in 74% customer satisfaction rating inMonitored and analyzed user feedback on Google Play, Apple Store, and ASUS Cloud's official forum daily. Presented detailed analysis in weekly meetings with senior management, product, and marketing departments to enhance the user-friendliness of company products and services. Provided mentorship to new customer
Data-Driven Marketing
Critical thinking
Handling pressure
待業中
正在積極求職中
全職 / 對遠端工作有興趣
4 到 6 年
National Kaohsiung First University of Science and Technology
Applied English
Avatar of Tran Buu Buu.
一個月內
the SDGs programs. - Developed content and met with key personnel from the networks to provide fast and honest answers to the potential clients. Achievement : - Successfully invited Taiwanese professionals of different backgrounds to join the programs for the provision of expertise support. - Provided quality SDGs programs which achieved customer satisfaction, thus facilitating the expansion of network and further promotion of the service. Teaching Assistant and Research Assistant • Yuan Ze University, Taiwan OctoberSeptemberGraded undergraduate students' written work. - Assisted the professors in research work. Teacher of English • Vietnam Australia English School, Vietnam JulyJulyDesigned the curriculum and u
Communication
Google Drive
Microsoft Office
就學中
正在積極求職中
全職 / 暫不考慮遠端工作
4 到 6 年
Yuan Ze University
Applied Linguistics

最輕量、快速的招募方案,數百家企業的選擇

搜尋履歷,主動聯繫求職者,提升招募效率。

  • 瀏覽所有搜尋結果
  • 每日可無限次數開啟陌生對話
  • 搜尋僅開放付費企業檢視的履歷
  • 檢視使用者信箱 & 電話
搜尋技巧
1
嘗試搜尋最精準的關鍵字組合
資深 後端 php laravel
如果結果不夠多,再逐一刪除較不重要的關鍵字
2
將須完全符合的字詞放在雙引號中
"社群行銷"
3
在不想搜尋到的字詞前面加上減號,如果想濾掉中文字,需搭配雙引號使用 (-"人資")
UI designer -UX
免費方案僅能搜尋公開履歷。
升級至進階方案,即可瀏覽所有搜尋結果(包含數萬筆覽僅在 CakeResume 平台上公開的履歷)。

職場能力評價定義

專業技能
該領域中具備哪些專業能力(例如熟悉 SEO 操作,且會使用相關工具)。
問題解決能力
能洞察、分析問題,並擬定方案有效解決問題。
變通能力
遇到突發事件能冷靜應對,並隨時調整專案、客戶、技術的相對優先序。
溝通能力
有效傳達個人想法,且願意傾聽他人意見並給予反饋。
時間管理能力
了解工作項目的優先順序,有效運用時間,準時完成工作內容。
團隊合作能力
具有向心力與團隊責任感,願意傾聽他人意見並主動溝通協調。
領導力
專注於團隊發展,有效引領團隊採取行動,達成共同目標。
超過一年
Operations Manager
Swedish Trading International Holdings Limited
2020 ~ 2021
專業背景
目前狀態
求職階段
專業
物流主管, 客戶管理/諮詢/開發, 營運經理
產業
選擇性經銷, 健康, 醫療器材
工作年資
15 年以上
管理經歷
我有管理 15 人以上的經驗
技能
Problem Solving
Communicating
Forecasting
Analysis
Inventory Control
Warehousing
Performance Management
Warehouse Management
Monthly Management
Capacity Analysis
Multitasking
Effective Communication
Adaptability and flexibility
Time Management
語言能力
English
專業
Chinese
專業
求職偏好
希望獲得的職位
Operations Manager
預期工作模式
全職
期望的工作地點
遠端工作意願
對遠端工作有興趣
接案服務
學歷
學校
The Hong Kong Polytechnic University
主修科系
Supply Chain Management
列印

Dominic Choi

Operations Manager

Over 15 years experience in Supply Chain industry covering both operational and strategic management.

 

Work Experience

Operations Manager  •  Swedish Trading International Holdings Limited

 Oversee the overall operations including supply chain activities, warehousing, inhouse call centers, and administration activities.
 Warehouse Management with strategic plans to improve efficiency, quality, and capacity.
 Inventory Management to optimize stock level and balancing all stakeholders’ needs.
 Analysis all operations procedures, turning into SOPs across the Group to ensure efficiency and effectiveness with adequate control.
 Analysis and drive operation excellence in lean and cost-effective manner. Also implementing KPIs to achieve utmost Customer Satisfaction Level.

February 2020 - September 2021

Assistant Manager, Performance Management  •  Philips Electronics Hong Kong Limited

 Manage APMEA & Greater China regional supply chain operation to improve forecast accuracy for both demand and supply planning; and drive operation improvement.
 Drive and follow up performance level of Asia supply centers toward customer centricity including KPI improvement with transparency and visibility.
 Drive continuous improvement programs to optimize inventory level and supply chain operations.
 Develop standard operation procedures (SOP) for both internal and external business processes.
 Manage and drive standardize processes to achieve ad hoc business targets, including cost control.

January 2016 - September 2019

Assistant Logistics Manager  •  Radio Holland Hong Kong Co., Ltd

 Oversees daily logistic operations including order placement, inventory control, warehouse operations and transportation/shipments.
 Manage supply & demand plans, liaise with both internal and external stakeholders to arrange stock availability in min inventory level.
 Project Management, including logistics and procurement portions.
 Developed and implemented business strategies, including warehouse strategy and information flow strategy, KPI, etc
 Lead procurement activities, including contract terms and price negotiation.
 Maximize JIT delivery performance whilst seeking cost reduction opportunities, including Lean Supply Chain Management
 Inventory and Warehouse Management, including optimizing inventory level, improve transactions accuracy and transparency, premises maintenance, etc

August 2011 - December 2015

Logistics Supervisor  •  MD Logistics Hong Kong Limited

Prepare monthly management reports and analysis, including the sales and cost analysis, product sales trend, and checking the standard with KPI, etc
Demand and Supply forecasting in yearly based
Prepare ad hoc quotation and updating the ocean freight quotation
periodically
Participate in warehouse management, including the inventory control, capacity analysis, supervise the daily operation and conducting cycle count, etc
Problem solving and maintain the efficiency of 3PL service, like
communicating with supplier and customer to ensure the operation run
smoothly
Conducting the agency works as freight forwarder including Air and Ocean freight
Co-ordinate to upgrade the In-house Logistics System

July 2008 - August 2011

Education

2013 - 2015

The Hong Kong Polytechnic University

Supply Chain Management

Skills


  • Problem Solving
  • Communicating
  • Forecasting
  • Analysis
  • Inventory Control
  • Warehousing
  • Performance Management
  • Warehouse Management
  • Monthly Management
  • Capacity Analysis
  • Multitasking
  • Effective Communication
  • Adaptability and flexibility
  • Time Management

Languages


  • English — Professional
  • Chinese — Professional
履歷
個人檔案

Dominic Choi

Operations Manager

Over 15 years experience in Supply Chain industry covering both operational and strategic management.

 

Work Experience

Operations Manager  •  Swedish Trading International Holdings Limited

 Oversee the overall operations including supply chain activities, warehousing, inhouse call centers, and administration activities.
 Warehouse Management with strategic plans to improve efficiency, quality, and capacity.
 Inventory Management to optimize stock level and balancing all stakeholders’ needs.
 Analysis all operations procedures, turning into SOPs across the Group to ensure efficiency and effectiveness with adequate control.
 Analysis and drive operation excellence in lean and cost-effective manner. Also implementing KPIs to achieve utmost Customer Satisfaction Level.

February 2020 - September 2021

Assistant Manager, Performance Management  •  Philips Electronics Hong Kong Limited

 Manage APMEA & Greater China regional supply chain operation to improve forecast accuracy for both demand and supply planning; and drive operation improvement.
 Drive and follow up performance level of Asia supply centers toward customer centricity including KPI improvement with transparency and visibility.
 Drive continuous improvement programs to optimize inventory level and supply chain operations.
 Develop standard operation procedures (SOP) for both internal and external business processes.
 Manage and drive standardize processes to achieve ad hoc business targets, including cost control.

January 2016 - September 2019

Assistant Logistics Manager  •  Radio Holland Hong Kong Co., Ltd

 Oversees daily logistic operations including order placement, inventory control, warehouse operations and transportation/shipments.
 Manage supply & demand plans, liaise with both internal and external stakeholders to arrange stock availability in min inventory level.
 Project Management, including logistics and procurement portions.
 Developed and implemented business strategies, including warehouse strategy and information flow strategy, KPI, etc
 Lead procurement activities, including contract terms and price negotiation.
 Maximize JIT delivery performance whilst seeking cost reduction opportunities, including Lean Supply Chain Management
 Inventory and Warehouse Management, including optimizing inventory level, improve transactions accuracy and transparency, premises maintenance, etc

August 2011 - December 2015

Logistics Supervisor  •  MD Logistics Hong Kong Limited

Prepare monthly management reports and analysis, including the sales and cost analysis, product sales trend, and checking the standard with KPI, etc
Demand and Supply forecasting in yearly based
Prepare ad hoc quotation and updating the ocean freight quotation
periodically
Participate in warehouse management, including the inventory control, capacity analysis, supervise the daily operation and conducting cycle count, etc
Problem solving and maintain the efficiency of 3PL service, like
communicating with supplier and customer to ensure the operation run
smoothly
Conducting the agency works as freight forwarder including Air and Ocean freight
Co-ordinate to upgrade the In-house Logistics System

July 2008 - August 2011

Education

2013 - 2015

The Hong Kong Polytechnic University

Supply Chain Management

Skills


  • Problem Solving
  • Communicating
  • Forecasting
  • Analysis
  • Inventory Control
  • Warehousing
  • Performance Management
  • Warehouse Management
  • Monthly Management
  • Capacity Analysis
  • Multitasking
  • Effective Communication
  • Adaptability and flexibility
  • Time Management

Languages


  • English — Professional
  • Chinese — Professional