CakeResume Talent Search

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4-6 years
6-10 years
10-15 years
More than 15 years
United States
Avatar of Larry Flynn.
Avatar of Larry Flynn.
Technical Support Agent @Dish
2021 ~ Present
Retail Store Manager
More than one year
staff to help develop best practices and sales techniques. Provided product technical support and service. Certified Lead Samsung Experience Consultant • Mosaic North America JuneMarch 2015 Exceeded company objectives with sales and customer service by turning one of the lowest ranked stores into a top store in the Cincinnati, Dayton, and Columbus markets. Partnered and built relationships with BestBuy Management team to gain support for Samsung products awareness and knowledge. Successfully trained more than 50 members of BestBuy staff. Supervised a sales force of 50 sales associates. Led consumer workshops bi-weekly ...
Loyalty
Proven Track Record
Product Knowledge
Full-time / Interested in working remotely
10-15 years
University of Phoenix
Business Management
Avatar of Matthew Freeman.
Avatar of Matthew Freeman.
Resource Management and Operations III @NW Natural
2022 ~ Present
Creative Director
More than one year
initial conversation to create dialogue and find the customers' needs and wants/ deal breakers, as well as overcoming initial objections; Setting up meetings both in person and virtual with customers; Meeting with the customer and creating a base plan to best suit the needs of the individual; Demonstrating vehicle product knowledge and and building value in the product and myself; Strategizing together with clients on payment goals and finalizing transactions; Delivery of vehicle/demonstrating the product at end of sale as per its features to insure satisfaction; Following up with customers and ensuring repeat business as well as
Word
PowerPoint
Excel
Employed
Full-time / Interested in working remotely
6-10 years
Missouri State University
Entertainment Management
Avatar of Tania Martinez.
Avatar of Tania Martinez.
Dispatcher @Chicago locksmiths
2021 ~ Present
Dispatcher
More than one year
SeptemberApril 2019 Maintained knowledge of new wireless devices, pricing plans, promotions, and service features Performed daily opening and closing procedures -maintain store appearance File warranty and insurance claims Conducted interviews / recruited new hires. Retail Sales Associate T-Mobile OctoberSeptember 2017 Activate wireless phone and data services Maintain visual merchandise File warranty and insurance claims Identify customer needs and accept payment Drives sales through engagement of customers, suggestive selling, and sharing product knowledge Issued receipts and processed refunds, credits or exchanges Opened and closed store independently and prepared nightly bank drop for manager EducationEverest College Med...
Product Knowledge
Customer Focus
Leadership
Full-time / Interested in working remotely
6-10 years
EVEREST COLLEGE
Medical Assistant
Avatar of Samantha Unell.
Avatar of Samantha Unell.
Sales Manager - Small to Medium Enterprise @Southwest Airlines
2019 ~ Present
More than one year
exceeded revenue goal every quarter with a highlighted 26% growth in third quarter ofAcquired second highest number of agreements on the Team inImproved contract compliance from 33% to 66% in portfolio. Partner with Account Managers, Legal, Marketing, and Sales Ops Teams to improve legal and sales language that expedited product's sales cycle. Closed an account with a returned, signed agreement in 23 minutes Peer mentor Account Managers by ramping up Southwest network and product knowledge, coached SWABIZ demos and facilitated webinars to sharpen sales acumen, Represented Southwest's Corporate Travel Team at the Dallas Business Journal's
Sales Leadership
Leader
Word
Employed
Full-time / Interested in working remotely
10-15 years
University of Texas at Austin
Journalism , Minor - Business Foundations
Avatar of Marco Encinas.
Avatar of Marco Encinas.
Director, Product Management @Teletrac Navman
2020 ~ Present
Director, Product Management
More than one year
Product Management • Teletrac Navman NovemberPresent Responsible for defining and managing product roadmap from start to finish; translating ideas into strategy and features; and exercising a strategic approach to break down complex problems, solve problems, and execute initiatives. I oversee product vision; product innovation and product design; and aligning the product portfolio to ensure business goals and customer expectations are met or exceeded. I oversee a team responsible for the full spectrum of product management including strategic market planning, product concepts and roadmap, product requirements, creating business plans, market positioning, and supporting product launches. Senior Product Manager • Teletrac
Honesty
Strategic Planning
Product Knowledge
Full-time / Interested in working remotely
6-10 years
Arizona State University
Bachelor's degree Multi/Interdisciplinary Studies
Avatar of the user.
Avatar of the user.
Receiver/Infractions Clerk @Walgreens RFC
2020 ~ Present
Researcher
More than one year
Word
Excel
Employed
Full-time / Interested in working remotely
More than 15 years
Georgia State University
Communications
Avatar of Frank Maea.
Offline
Avatar of Frank Maea.
Offline
Sales/Account Executive @GlobalTranz
2018 ~ 2019
Sales/Account Executive
More than one year
cutting-edge, proprietary TMS. - Prospect and qualify new carriers through cold-calling and advanced sales techniques. - Obtain and qualify safety ratings, necessary paperwork, and compliance standards for all full truckload carriers. Amazon, Retail Experience Manager, Device Sales, Oct 2017 ~ Aug 2018 Salt Lake City , Utah - Attract and engage customers while exhibiting deep product knowledge and displaying product features, pricing and program offers. - Hire and manage a team of sales associates with accompanying responsibilities of allocating and directing work, managing performance and any disciplinary issues, providing regular feedback to support employees’ growth, on bo...
Coordinating
Potential
Adaptable
Full-time / Interested in working remotely
10-15 years
Waipahu High School
Avatar of the user.
Avatar of the user.
Sales Associate @American Fireplace
1990 ~ 1997
Sales Manager
More than one year
outlook
excel
word
Full-time / Interested in working remotely
More than 15 years
Utica College
Liberal Arts
Avatar of the user.
Project Manager
More than one year
Word
ERP Implementation Project Management
PowerPoint
Full-time / Remote Only
More than 15 years
Avatar of Carlise L Ballard.
Avatar of Carlise L Ballard.
Customer Service Representative @Comcast
2013 ~ 2016
Within one year
trips to ensure their safety * Applies effective communication to all passengers to ensure a smooth ride * Provides support to all staff when needed. DecemberJune 2016 Customer Service Representative Comcast * Successfully handled an average of 85 customer inquiries and complaints per day with a 94% customer satisfaction rate * Maintained a knowledge base of the evolving product offerings and improved customer retention by 8% by proactively recommending new products to existing customers * Analyzed and provided support with billing issues to internal teams for review or correction with business and QA teams * Knowledgeable in every aspect of work duties, performing with energy
Conflict-resolution
Excellent written
and verbal communication
Full-time / Remote Only
More than 15 years
San Bernardino Adult School
Medical Assistant , Computer Business Applications , Keyboarding

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
More than one year
Sales/Account Executive
GlobalTranz
2018 ~ 2019
Salt Lake City, UT, USA
Professional Background
Current status
Job Search Progress
Professions
Sales
Fields of Employment
Logistics
Work experience
10-15 years
Management
Skills
Coordinating
Potential
Adaptable
Ability To Work Independently
Establishing Rapport
Customer Relations
Product Knowledge
Customer Service
Organizational
word
troubleshooting skills
critical thinking
customer service
communication skills
customer relations
assisted
Excel
PowerPoint
Outlook
excel
Languages
Job search preferences
Positions
Sales/Account Executive
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
Educations
School
Salt Lake Community College
Major
Print

Frank Maea

Experienced Manager with over 10+ years of experience; skilled at managing, inventory control, shipping / receiving, customer relations, safety and compliance. Skilled in building cross-functional teams, demonstrating exceptional communication skills, and making critical decisions during challenges. Adaptable and transformational leader with an ability to work independently, creating effective presentations and developing opportunities that further establish
organizational goals.


[email protected]

+ 808.286.6423

Herriman, Utah


Work Experience

GlobalTranz, Sales/Account Executive, Sep 2018 ~ Present

American Fork, Utah
- Strategically match, negotiate, and book available equipment with contracted/transactional freight procured by National Account Managers
- Negotiate costs with full truckload carriers in a streamlined focus geared toward specific account needs.
- Manage and maintain effective relationships within the carrier network - Daily coordinating, scheduling, and tracking of all booked shipments via our cutting-edge, proprietary TMS.
- Prospect and qualify new carriers through cold-calling and advanced sales techniques - Obtain and qualify safety ratings, necessary paperwork, and compliance standards for all full truckload carriers - Communicate with the National Account Managers regarding supply and demand of truckload markets.
- Review and understand market and seasonality shifts with full truckload carriers-partners.
- Strategically match, negotiate, and book available equipment with contracted/transactional freight.
- Negotiate costs with full truckload carriers in a streamlined focus geared toward specific account needs.
- Manage and maintain effective relationships within the carrier network.
- Daily coordinating, scheduling, and tracking of all booked shipments via our cutting-edge, proprietary TMS.
- Prospect and qualify new carriers through cold-calling and advanced sales techniques.
- Obtain and qualify safety ratings, necessary paperwork, and compliance standards for all full truckload carriers.

Amazon, Retail Experience Manager, Device Sales, Oct 2017 ~ Aug 2018

Salt Lake City , Utah
- Attract and engage customers while exhibiting deep product knowledge and displaying product features, pricing and program offers.
- Hire and manage a team of sales associates with accompanying responsibilities of allocating and directing work, managing performance and any disciplinary issues, providing regular feedback to support employees’ growth, on boarding new associates, training, and supporting career development, among other key managerial responsibilities.
- Regularly visits store locations and spends some time working the floor.
- Determine and drive best practices to deliver performance metrics.
- Develop and execute product demonstration programs, device workshops and special events for a retail setting.
- Create an effective weekly labor schedule considering allocated labor hours, Amazon labor guidelines, applicable labor laws, promotional and holiday event hours, tasking requirements and sales volume requirements.
- Possesses deep knowledge of customer behavior patterns. Teaches direct reports to look for these kinds of patterns and use the data to make small, incremental improvements around the store and improving the associates selling tenants.
- Develops good relationships with internal corporate teams such as Product Management to convey store-level feedback and regularly advocates for the customer.
- Presents store performance information to leadership at Weekly Business Reviews and Quarterly Business Reviews.
- Handle all administrative aspects of the sale including: opening and closing POS system, accepting customer payments, balance register and make cash deposits daily or schedule bank pick-up service, pulling products from inventory, and filing the completed orders.
- Follow procedures for inventory management with a goal of 100% accuracy of inventory counts.
- Maintain merchandising standards while troubleshooting on-site, ensuring all products displayed are working properly and replacing any malfunctioning products as necessary.

LUX Hospitality Group, General Manager, Aug 2017 ~ Sep 2017

Salt Lake City, Utah
-Plan event from start to finish according to requirements, target audience and objectives.
-Come up with suggestions to enhance the event’s success.
-Prepare budgets and ensure adherence.
-Source and negotiate with vendors and suppliers.
-Be in charge of hiring personnel.
-Coordinate all operations.
-Lead promotional activities for the event.
-Supervise all staff (event coordinators, caterers etc.)
-Approve all aspects before the day of the event.
-Ensure event is completed smoothly and step up to resolve any problems that might occur.
-Analyze the event’s success and prepare reports.

ZAGG, Inc, Retail Store Manager, Aug 2010 ~ Aug 2017

Salt Lake City, Utah
- Maintain store operational requirements by scheduling and assigning employees daily work load.
- Recruiting, selecting, orienting, training, coaching, counseling, disciplining/appraising job results.
- Identifies current and future customer requirements by establishing rapport with potential/actual customers.
- Market merchandise by advertising, sales promotion, and display plans analyzing operating and financial statements for profitability ratios.

-Travel/train new/potential franchise owners.

Sundance Canyon Academy, Counselor/Mentor, Jul 2010 ~ Jul 2014

Herriman, Utah
- Responsible for transporting students to facilitating group discussions, providing counsel and working with professionals on therapy and treatment.
- Oversees the safety and security of the staff, visitors and juvenile.
- Promotes acceptable attitude and monitors behavior of detainees.
- Enforce values and goals of the academy program by assuring that all rules and regulations are followed and meet State and Federal expectations.

Island Comforts Entertainment/Catering, Event Coordinator/Promoter, Nov 2011 ~ Nov 2013

Salt Lake City, Utah
-Coordinate event logistics, including registration and attendee tracking, presentation and materials support and pre- and post-event evaluations.
-Coordinate and monitor event timelines and ensure deadlines are met.
-Initiates, coordinates and/or participates in all efforts to publicize event.
-Develop and oversee fundraising events.
-Negotiate and secure event space.
-Secure sponsorship.

Vangent, Inc, Customer Service Representative, Mar 2010 ~ Jul 2010

Sandy, Utah
- Inbound/Outbound calls regarding 2010 Census. Making sure we have a complete and accurate 2010 census.
- Performed routine clerical task required in the collection, control, review and processing.

 - Maintain and update personnel files and administrative records.

BIg Island Restaurant Group, Banquet Manager/Server/Bartender, Jan 2008 ~ Jan 2010

Honolulu, Hawaii
- Manage the entire Banquet Staff, assigns duties to each member for every event. During an event maintain constant contact with the host who is on-site and ensure that everything runs seamlessly.
- Greet/Seat guest in Fine dinning restaurant setting.
- Take food/cocktail orders. Make alcoholic beverages and mix drinks.

Resume
Profile

Frank Maea

Experienced Manager with over 10+ years of experience; skilled at managing, inventory control, shipping / receiving, customer relations, safety and compliance. Skilled in building cross-functional teams, demonstrating exceptional communication skills, and making critical decisions during challenges. Adaptable and transformational leader with an ability to work independently, creating effective presentations and developing opportunities that further establish
organizational goals.


[email protected]

+ 808.286.6423

Herriman, Utah


Work Experience

GlobalTranz, Sales/Account Executive, Sep 2018 ~ Present

American Fork, Utah
- Strategically match, negotiate, and book available equipment with contracted/transactional freight procured by National Account Managers
- Negotiate costs with full truckload carriers in a streamlined focus geared toward specific account needs.
- Manage and maintain effective relationships within the carrier network - Daily coordinating, scheduling, and tracking of all booked shipments via our cutting-edge, proprietary TMS.
- Prospect and qualify new carriers through cold-calling and advanced sales techniques - Obtain and qualify safety ratings, necessary paperwork, and compliance standards for all full truckload carriers - Communicate with the National Account Managers regarding supply and demand of truckload markets.
- Review and understand market and seasonality shifts with full truckload carriers-partners.
- Strategically match, negotiate, and book available equipment with contracted/transactional freight.
- Negotiate costs with full truckload carriers in a streamlined focus geared toward specific account needs.
- Manage and maintain effective relationships within the carrier network.
- Daily coordinating, scheduling, and tracking of all booked shipments via our cutting-edge, proprietary TMS.
- Prospect and qualify new carriers through cold-calling and advanced sales techniques.
- Obtain and qualify safety ratings, necessary paperwork, and compliance standards for all full truckload carriers.

Amazon, Retail Experience Manager, Device Sales, Oct 2017 ~ Aug 2018

Salt Lake City , Utah
- Attract and engage customers while exhibiting deep product knowledge and displaying product features, pricing and program offers.
- Hire and manage a team of sales associates with accompanying responsibilities of allocating and directing work, managing performance and any disciplinary issues, providing regular feedback to support employees’ growth, on boarding new associates, training, and supporting career development, among other key managerial responsibilities.
- Regularly visits store locations and spends some time working the floor.
- Determine and drive best practices to deliver performance metrics.
- Develop and execute product demonstration programs, device workshops and special events for a retail setting.
- Create an effective weekly labor schedule considering allocated labor hours, Amazon labor guidelines, applicable labor laws, promotional and holiday event hours, tasking requirements and sales volume requirements.
- Possesses deep knowledge of customer behavior patterns. Teaches direct reports to look for these kinds of patterns and use the data to make small, incremental improvements around the store and improving the associates selling tenants.
- Develops good relationships with internal corporate teams such as Product Management to convey store-level feedback and regularly advocates for the customer.
- Presents store performance information to leadership at Weekly Business Reviews and Quarterly Business Reviews.
- Handle all administrative aspects of the sale including: opening and closing POS system, accepting customer payments, balance register and make cash deposits daily or schedule bank pick-up service, pulling products from inventory, and filing the completed orders.
- Follow procedures for inventory management with a goal of 100% accuracy of inventory counts.
- Maintain merchandising standards while troubleshooting on-site, ensuring all products displayed are working properly and replacing any malfunctioning products as necessary.

LUX Hospitality Group, General Manager, Aug 2017 ~ Sep 2017

Salt Lake City, Utah
-Plan event from start to finish according to requirements, target audience and objectives.
-Come up with suggestions to enhance the event’s success.
-Prepare budgets and ensure adherence.
-Source and negotiate with vendors and suppliers.
-Be in charge of hiring personnel.
-Coordinate all operations.
-Lead promotional activities for the event.
-Supervise all staff (event coordinators, caterers etc.)
-Approve all aspects before the day of the event.
-Ensure event is completed smoothly and step up to resolve any problems that might occur.
-Analyze the event’s success and prepare reports.

ZAGG, Inc, Retail Store Manager, Aug 2010 ~ Aug 2017

Salt Lake City, Utah
- Maintain store operational requirements by scheduling and assigning employees daily work load.
- Recruiting, selecting, orienting, training, coaching, counseling, disciplining/appraising job results.
- Identifies current and future customer requirements by establishing rapport with potential/actual customers.
- Market merchandise by advertising, sales promotion, and display plans analyzing operating and financial statements for profitability ratios.

-Travel/train new/potential franchise owners.

Sundance Canyon Academy, Counselor/Mentor, Jul 2010 ~ Jul 2014

Herriman, Utah
- Responsible for transporting students to facilitating group discussions, providing counsel and working with professionals on therapy and treatment.
- Oversees the safety and security of the staff, visitors and juvenile.
- Promotes acceptable attitude and monitors behavior of detainees.
- Enforce values and goals of the academy program by assuring that all rules and regulations are followed and meet State and Federal expectations.

Island Comforts Entertainment/Catering, Event Coordinator/Promoter, Nov 2011 ~ Nov 2013

Salt Lake City, Utah
-Coordinate event logistics, including registration and attendee tracking, presentation and materials support and pre- and post-event evaluations.
-Coordinate and monitor event timelines and ensure deadlines are met.
-Initiates, coordinates and/or participates in all efforts to publicize event.
-Develop and oversee fundraising events.
-Negotiate and secure event space.
-Secure sponsorship.

Vangent, Inc, Customer Service Representative, Mar 2010 ~ Jul 2010

Sandy, Utah
- Inbound/Outbound calls regarding 2010 Census. Making sure we have a complete and accurate 2010 census.
- Performed routine clerical task required in the collection, control, review and processing.

 - Maintain and update personnel files and administrative records.

BIg Island Restaurant Group, Banquet Manager/Server/Bartender, Jan 2008 ~ Jan 2010

Honolulu, Hawaii
- Manage the entire Banquet Staff, assigns duties to each member for every event. During an event maintain constant contact with the host who is on-site and ensure that everything runs seamlessly.
- Greet/Seat guest in Fine dinning restaurant setting.
- Take food/cocktail orders. Make alcoholic beverages and mix drinks.