Customer Service Professional with a history of exceeding customer expectations. Able to stay calm and composed in stressful situations. Provided knowledge and effective communication to increase customer satisfaction. Hard-working Customer Service with years of dedicated service in customer support. Independent workers are able to work in remote areas. Proven ability to communicate with customers and resolve issues quickly and effectively. Consistently meet the company's quality standards and adhere to product and service updates. Provide support to team members.
January 2020 – August 2021
Working all the administrative tasks, creating the dispute letter, sending the dispute letter.
Making outbound calls and qualifying the client for the program.
Answering inbound calls to our existing clients.
March 2019 - December 2019
Calling and sorting all the potential candidates for the position.
Managing the CRM for all the candidates.
Searching for the best candidates using LinkedIn.
March 2018 – October 2019
Helping my clients do a variety of administrative tasks
Managing Amazon Seller Central
Searching for a Product to sell on Alibaba
Calendar Managing
CRM managing
Appointment setting
February 2017 – December 2017
Fixing and troubleshooting our customer concerns about their cable and telephone problems.
January 2016 – November 2016
Working on Indiegogo and Kickstarter Crowdfunding
Transferring data from an Excel sheet to our CRM.
Lead Generation and Data research.
July 2014 – December 2015
Assisting and helping customers to book hotel and car Rental Reservations if they want to travel in the US and Canada.
August 2011 – January 2013
Answering customer queries regarding their phone bills and other concerns regarding the service of the Company.
2006 - 2011
2002 - 2006
Customer Service Professional with a history of exceeding customer expectations. Able to stay calm and composed in stressful situations. Provided knowledge and effective communication to increase customer satisfaction. Hard-working Customer Service with years of dedicated service in customer support. Independent workers are able to work in remote areas. Proven ability to communicate with customers and resolve issues quickly and effectively. Consistently meet the company's quality standards and adhere to product and service updates. Provide support to team members.
January 2020 – August 2021
Working all the administrative tasks, creating the dispute letter, sending the dispute letter.
Making outbound calls and qualifying the client for the program.
Answering inbound calls to our existing clients.
March 2019 - December 2019
Calling and sorting all the potential candidates for the position.
Managing the CRM for all the candidates.
Searching for the best candidates using LinkedIn.
March 2018 – October 2019
Helping my clients do a variety of administrative tasks
Managing Amazon Seller Central
Searching for a Product to sell on Alibaba
Calendar Managing
CRM managing
Appointment setting
February 2017 – December 2017
Fixing and troubleshooting our customer concerns about their cable and telephone problems.
January 2016 – November 2016
Working on Indiegogo and Kickstarter Crowdfunding
Transferring data from an Excel sheet to our CRM.
Lead Generation and Data research.
July 2014 – December 2015
Assisting and helping customers to book hotel and car Rental Reservations if they want to travel in the US and Canada.
August 2011 – January 2013
Answering customer queries regarding their phone bills and other concerns regarding the service of the Company.
2006 - 2011
2002 - 2006