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Avatar of 翁宇函.
Avatar of 翁宇函.
Past
Customer Operation Specialist @AlfredCamera 阿福管家
2021 ~ 2023
UI/UX Designer / Product Designer
Dalam satu bulan
copy for app interfaces, errors, and marketing, ensuring clarity and engagement. Drove process optimization, achieving 50% faster Zendesk/ email response and a 40% rise in customer satisfaction. Offered technical customer support, using feedback to refine UX and enhance FAQs. Created training materials and guides, prioritizing user-friendly content. User Advocate & e-Commerce Specialist ZipX Taiwan Limited | NovemberAugust 2021 Refined customer support processes and materials, focusing on user interaction and support documentation. Handled technical and general client inquiries, enhancing user experience via Intercom, email, and phone. Created engaging marketing content, ads, and videos to
Customer Relationship Management (CRM)
Multicultural Team Management
Zendesk Support
Tidak bekerja
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
6-10 tahun
Brigham Young University - Hawaii
Communications, Digital Humanities , International Cultural Studies
Avatar of Aken.
Avatar of Aken.
Past
Java Senior Backend Engineer @Alliance 聯訊網路
2021 ~ 2024
Java Senior Backend Engineer
Dalam satu bulan
Aken Java Senior Backend Engineer Changhua County, [email protected] I am a person who takes responsibility and works efficiently. Friendly and sociable, with excellent interpersonal skills. When working independently, I maintain high standards for progress and product quality. In teamwork settings, I excel at communicating effectively and problem-solving with colleagues in business-related collaborations. I am proactive and patient in providing assistance to the team, ensuring the completion of mission objectives. Establishing effective channels of cooperation and communication is my consistent approach. I look forward to continuing to contribute my
Java
JavaScript
JQuery
Tidak bekerja
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
10-15 tahun
Asia University (TW)
資訊與設計學系
Avatar of Nguyen Quan.
Avatar of Nguyen Quan.
Software Specialist @Elekta
2020 ~ Sekarang
Senior Software Engineer
Dalam satu bulan
Nguyen Quan Software Specialist at Elekta Hanoi, Công Hòa Xã Hội Chủ Nghĩa Việt Nam Experience with MS Windows OS as administrator Great experience with Microsoft system internal tools like Office 365 admin, SQL, Azure, support customer and agent of Microsoft. Basic knowledge about Linux. Experience in Support Treatment system (Mosaiq, Monaco...). Experience support end user, Ability of working in team or individually Friendly, keen on sport, music, and travel Looking for a higher duty and more challenging position. Kinh nghiệm làm việc Software Specialist • Elekta thángPresent - Customer Medical support - Troubleshooting software medical
Communication
SQL Server
Troubleshooting Hardware and Software Problems
Sudah bekerja
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
4-6 tahun
University of Information Technology
Avatar of the user.
Avatar of the user.
Senior Front End Developer @Gemini Data Inc.
2021 ~ Sekarang
Architect, Principal Software Engineer
Dalam satu bulan
api
html5
python django
Sudah bekerja
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
10-15 tahun
Tunghai University
Computer Science
Avatar of the user.
Avatar of the user.
Past
DeFi Engineer @OpenOcean Finance
2023 ~ 2024
Blockchain Developer
Dalam satu bulan
Rust
Solana
Cryptography/Cryptocurrency
Tidak bekerja
Siap untuk wawancara
Full-time / Hanya bekerja jarak jauh
4-6 tahun
Kyiv National Taras Shevchenko University
Computer Science
Avatar of the user.
Avatar of the user.
Past
Senior Front-End Software Engineer @KKSTREAM 香港商科科串流股份有限公司
2020 ~ 2022
前端工程師 Front-End Developer
Dalam satu bulan
Front-End Development
Front-End Web Development
Javascript(ES6)
Tidak bekerja
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
6-10 tahun
國立中山大學 National Sun Yat-Sen University
Computer Science
Avatar of 洪健哲.
Avatar of 洪健哲.
Past
Senior Software Engineer @ThunderCore 閃電核心科技
2023 ~ 2023
Software Engineer
Dalam satu bulan
Upgraded the React Native version of TTWallet from 0.65 to 0.69, successfully completing the upgrades for both iOS and Android platforms to comply with the latest Google Android SDK policies. TTMining | A one-stop DeFi platform where you can earn TT and stablecoin Rapidly constructed a user-friendly DeFi DApp using React.js, Redux, and Material-UI, allowing users to effortlessly generate TT and stablecoin interest by placing assets on TTWallet. Collaborated with product manager and designer to construct a Bounty Hunter and friend referral system, resulting in TTMining's ...
JavaScript Frameworks
Node.js
React.js/Redux
Tidak bekerja
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
4-6 tahun
國立政治大學
Computer Science
Avatar of Seyed Sina Farjad Pezeshk.
Avatar of Seyed Sina Farjad Pezeshk.
Past
Senior Frontend Developer @SinanSoft
2023 ~ Sekarang
Front End Developer
Dalam satu bulan
@yahoo.comSkills React.js Next.js Typescript Tailwind CSS Redux Azure Active Directory Git Styled Component Javascript Advanced CSS HTML5 SASS Work Experience DecemberDecember 2023 Senior Frontend Developer DAYA Soft GmbH Implemented large-scale B2B and public websites with interactive dashboards, real-time data, and user-friendly platforms that simply track progress. Using Next.js with styled-component, I improved SEO, generating 20% more organic traffic, and implementing custom SVG animations to boost engagement. • Developed and efficient and scalable front-end architecture and design patterns to meet the company's business goals and
JavaScript
React.js
Next.js
Tidak bekerja
Siap untuk wawancara
Full-time / Hanya bekerja jarak jauh
6-10 tahun
freeCodeCamp
Computer Software Engineering
Avatar of Roger Snook Jr.
Avatar of Roger Snook Jr.
Manager in Training @Cici's
2024 ~ Sekarang
Manager
Dalam satu bulan
at the beginning of each tour to explain safety procedures and rules. Customer Service & Catering Director • Chick-fil-A-Franchise NovemberJanuary 2023 Managed inbound and outbound calls to customers regarding catering orders. Developed maintenance and cleaning protocols for two restaurants. Recruited, hired, and trained staff for customer-friendly facing roles. Increased customer usage of the company app through email campaigns General Manager • J.P. Licks Homemade Ice Cream Cafe JanuarySeptember 2018 Directed staff in daily work assignments to maximize productivity. Consistently maintained high levels of cleanliness, organization, sanitation, and storage of food and
Microsoft Office
Sudah bekerja
Siap untuk wawancara
Full-time / Tidak tertarik bekerja jarak jauh
6-10 tahun
Eastern Nazarene College
Communications
Avatar of Chun-Jung Huang.
Avatar of Chun-Jung Huang.
OPC Chief Engineer @TSMC
2020 ~ Sekarang
AI工程師、機器學習工程師、深度學習工程師、資料科學家、Machine Learning Engineer、Deep Learning Engineer、Data Scientist
Dalam satu bulan
speed and efficiency. ◆Developed sophisticated data visualization tools to distill complex datasets into actionable insights, aiding strategic decision-making. The University of Tokyo, Foreign Researcher (OctSep◆Pioneered a neural network-based approach for cell image classification and data visualization, enhancing lab capabilities in biological research. ◆Designed a user-friendly GUI for neural network model training, democratizing access to advanced computational tools for non-programmers. Education National Chiao-Tung University, Ph.D. - Photonics, 2015 ~ 2020 Development of Intelligent Wearable Near Infrared Spectroscopy National Chiao-Tung University, Bachelor - Photonics, 2011 ~ 2015 Main Publications Virtual-freezing fluorescence imaging
Deep learning with TensorFlow
Translational Research
Clinical Research
Sudah bekerja
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
4-6 tahun
National Chiao-Tung University
Ph.D. - Clinical Engineering

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Technical Skills
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Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
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Dalam tiga bulan
Growth Associate
Logo of Ematic Solutions  Inc..
Ematic Solutions Inc.
2023 ~ 2023
Taipei, 台灣
Latar Belakang Profesional
Status sekarang
Sudah bekerja
Tahap pencarian kerja
Profesi
Merchandiser, Event Planner, Digital Marketer
Bidang Pekerjaan
Ecommerce, AdTech / MarTech, Digital
Pengalaman Kerja
2-4 tahun pengalaman kerja (1-2 tahun relevan)
Management
Tidak ada
Keterampilan
TOEIC960
Figma
Project Management
Customer Relationship Management (CRM)
Problem Solving
Campaign Management
Cross Functional Communications
Bahasa
English
Fasih
Chinese
Bahasa ibu atau Bilingual
Preferensi Pencarian Pekerjaan
Jabatan
PM/產品經理/專案管理
Tipe Pekerjaan
Full-time
Lokasi
Taipei, 台灣
Bekerja jarak jauh
Tertarik bekerja jarak jauh
Freelance
Ya, saya adalah freelancer full-time.
Pendidikan
Institusi Pendidikan
National Kaohsiung University
Jurusan
Applied English
Cetak

HSINHUA LIU

Project Manager

  Taipei City, Taiwan

2 years experience in the digital marketing environment. Passionate about staying at the forefront of industry trends, I am keen to expand my knowledge and shape my skills further, contributing effectively to the success of innovative projects and fostering continuous personal and professional growth.


 

Work Experience

Associate Account Manager  •  Ematic Solutions Inc.

Apr 2023 - Oct 2023

►Key Responsibilities:

1. Managed 20 essential client accounts portfolio, fostering strong relationships and ensuring client satisfaction.

2. Conducted regular check-ins to understand client needs, address concerns, and provide tailored solutions.

3. Collaborated with cross-functional teams to develop and execute effective strategies to meet clients' goals.


►Achievements:

1. Maintained a client retention rate of 100% by proactively addressing client needs and promptly resolving issues.

2. Successfully onboarded 2 high-profile clients, driving 15% increase in overall company revenue.

3. Successfully upsold existing clients, contributing to a 20% increase in revenue.

4. Resolved client issues, maintaining a 90% satisfaction rate.

Growth Associate  •  Ematic Solutions Inc.

Dec 2022 - Apr 2023

1. Driving Go-to-Market Marketing Campaign

2. Working closely with different departments to implement growth strategies. eg. Xsell

3. Planning data-driven strategies

4. Identifying and developing new business opportunities

5. Providing support to the sales team on all aspects of the sales process

Management Trainee  •  Ematic Solutions Inc.

Dec 2021 - Dec 2022

【Rotate in Customer Success / Growth department】

◼︎Customer Success (2021/12 ~ 2022/7):
1. Driving & managing customer success activities and outcomes in the Taiwan market
2. Clients onboarding, training, and support
3. Account management

➤ Key Achievement
1. Built and managed ongoing relationships with customers by listening to concerns, managing expectations and proactively providing solutions.
2. working with the team to retain 5 clients and extend the contract.

---

◼︎Growth Associate (2022/8 ~ 2022/11):
1. Driving local recruitment marketing projects and Go to Market campaign
2. Working closely with different departments to implement growth strategies. (eg: Xsell)
3. Assisting with drafting business plans, sales pitches, presentations and outreach to potential clients

➤ Key Achievement
1. The recruitment marketing projects successfully helped hire 10 more talents in
2. Go to Market campaign successfully intrigues more Xsell opportunities.

Education

2017 - 2021

National Kaohsiung University

Applied English

2019 - 2020

University College Birmingham

Tourism Digital and Social Media Marketing ,Operational Finance,Hospitality

Professional skills

Project Management


  • Time management
  • Problem-Solving
  • Adaptability
  • Communication

Digital Marketing


  • Marketing Strategy
  • Marketing Automation
  • Analytics and Data Analysis
  • Conversion Rate Optimization

Language


  • Chinese
  • English
CV
Profil

HSINHUA LIU

Project Manager

  Taipei City, Taiwan

2 years experience in the digital marketing environment. Passionate about staying at the forefront of industry trends, I am keen to expand my knowledge and shape my skills further, contributing effectively to the success of innovative projects and fostering continuous personal and professional growth.


 

Work Experience

Associate Account Manager  •  Ematic Solutions Inc.

Apr 2023 - Oct 2023

►Key Responsibilities:

1. Managed 20 essential client accounts portfolio, fostering strong relationships and ensuring client satisfaction.

2. Conducted regular check-ins to understand client needs, address concerns, and provide tailored solutions.

3. Collaborated with cross-functional teams to develop and execute effective strategies to meet clients' goals.


►Achievements:

1. Maintained a client retention rate of 100% by proactively addressing client needs and promptly resolving issues.

2. Successfully onboarded 2 high-profile clients, driving 15% increase in overall company revenue.

3. Successfully upsold existing clients, contributing to a 20% increase in revenue.

4. Resolved client issues, maintaining a 90% satisfaction rate.

Growth Associate  •  Ematic Solutions Inc.

Dec 2022 - Apr 2023

1. Driving Go-to-Market Marketing Campaign

2. Working closely with different departments to implement growth strategies. eg. Xsell

3. Planning data-driven strategies

4. Identifying and developing new business opportunities

5. Providing support to the sales team on all aspects of the sales process

Management Trainee  •  Ematic Solutions Inc.

Dec 2021 - Dec 2022

【Rotate in Customer Success / Growth department】

◼︎Customer Success (2021/12 ~ 2022/7):
1. Driving & managing customer success activities and outcomes in the Taiwan market
2. Clients onboarding, training, and support
3. Account management

➤ Key Achievement
1. Built and managed ongoing relationships with customers by listening to concerns, managing expectations and proactively providing solutions.
2. working with the team to retain 5 clients and extend the contract.

---

◼︎Growth Associate (2022/8 ~ 2022/11):
1. Driving local recruitment marketing projects and Go to Market campaign
2. Working closely with different departments to implement growth strategies. (eg: Xsell)
3. Assisting with drafting business plans, sales pitches, presentations and outreach to potential clients

➤ Key Achievement
1. The recruitment marketing projects successfully helped hire 10 more talents in
2. Go to Market campaign successfully intrigues more Xsell opportunities.

Education

2017 - 2021

National Kaohsiung University

Applied English

2019 - 2020

University College Birmingham

Tourism Digital and Social Media Marketing ,Operational Finance,Hospitality

Professional skills

Project Management


  • Time management
  • Problem-Solving
  • Adaptability
  • Communication

Digital Marketing


  • Marketing Strategy
  • Marketing Automation
  • Analytics and Data Analysis
  • Conversion Rate Optimization

Language


  • Chinese
  • English